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Swiss Lenana Mount

41 reviews
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Traveller (16)
Room & Suite (20)
Dining (14)
Overview
  • Excellent36%
  • Very good17%
  • Average26%
  • Poor12%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (41)Write a Review
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1 - 5 of 37 reviews
Reviewed yesterday

I just finished an Intrepid trip and had stayed at some ordinary places. This Hotel was very clean and the buffet/restaurant was great. For the price I would definitely go back. I had a deluxe room and it was very big!

Thank mickyd2015
Reviewed 2 weeks ago

The place in Nairobi is fine . and that's about it. The hotel seems old and needs some new things. The food is horrible. We saw the cook smoking in the kitchen...not very nice. The cleaning was quite poor too.....More

Thank Rikke B
Response from DORCAS H, General Manager at Swiss Lenana MountResponded 1 week ago

Dear Rikke, We take this opportunity to thank you for choosing Swiss Lenana Mount Hotel as your preferred one during your recent visit. We thank you for your valuable feedback about the cleanliness , horrible food and smoking cook in the kitchen. I wish to...More

Reviewed 4 weeks ago via mobile

Stayed one night here. Close to the centre of Nairobi and easy to get to the centre. Good check in and welcome at reception. Lady called Joy stood out and she was a great help to us particularly ordering taxis. Room excellent and all good...More

1  Thank chrislewiscll
Reviewed 9 December 2017

I write this with a very heavy heart; the hotel is lovely, in a quiet, leafy area of town with nice rooms, great views and a rooftop pool. The staff are welcoming and friendly, there's good internet and it's pretty accessible to the city and...More

2  Thank ericmaci
Reviewed 3 December 2017

I arrived tired after longer international flight and just wanted to go to bed. Lobby and staff were welcoming as was the room but not the bathroom. Towels were lacking and there was no toilet paper. The toilet did not flush properly either. It was...More

2  Thank pinga1
Management response:Responded 10 December 2017

Dear Pinga1, Thank you very much for your feedback, we are glad that you enjoyed your stay with us. We have noted your concern about your room and the amenities that were missing and have amended that to ensure everything is in place for guest...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 61 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in Nairobi
#41 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 61 - USD 159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Spa Hotel in Nairobi
#41 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (16)
Room & Suite (20)
Dining (14)
Pool & Beach (2)
Hotel & Grounds (8)
Business Centre & Event Rooms (5)
Bathroom (4)
Questions & Answers
Ask a question
eric753
26 June 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
Pardon my delayed response Eric. There was no a.c. in the room. I was a bit concerned at first, but the weather was cool to cold enough that I could manage with just an open window. I visited in March. Just don't lean on the... More
0
Votes
Jackie N
29 March 2017|
Answer
Response from Clive F | Property representative |
Dear Jackie, Thank you for your message. It is a pleasure to learn of your interest to stay at Swiss International Lenana Mount. We are able to provide a private car transfer at USD 25 per car per way from Jomo Kenyatta... More
0
Votes
jo_lo08
3 March 2017|
Answer
Response from Roland H |
Thank you very much for your inquiry, we are honoured that you are considering to stay with us during your upcoming visit to Nairobi. The pool, that is on the roof top on 10th floor will be available as of April 2017. There... More
-1
Votes
Room Tips
"I had a corner room"
Read review
"The corner rooms on each floor have amazing views. But, eat out!"
Read review
"Good location, but expensive, with no WIFI, no facility,"
Read review
"There's no air con!"
Read review
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