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Sofitel Winter Palace Luxor

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Sofitel Winter Palace Luxor
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1,001 Reviews from our TripAdvisor Community

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Showing 754: English reviews
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Cairo Governorate, Egypt
Reviewed 2 days ago NEW

Very hospitable, and friendly staff. I had the fastest check-in ever, thanks to Mr. Mohamed Ahmed from the Front Office. Everyone from the staff was always eager to help in any way possible. The view from my nile view room was really beautiful. The whole atmosphere of the hotel is very relaxing. I would definitely be back.

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Helpful?
Thank nohaelbadry
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Ms. nohaelbadry, It was our pleasure having the chance to host you with us. I would like to thank you for sharing your thoughts regarding your recent stay. We are glad to know you fully enjoyed the Nile view room and the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in...

London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

…”of course Sir, this is your second home” was the waiters answer to my question wether I may take away a Croissant onto my sightseeing trip that morning. I already feel the wanderlust when I think back to my fabulous stay at this Grand Hotel. Highs: - Yes, the Hotel is a bit outdated but hey: nowhere in the world...

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3Thank ViatorNarra
About Hotel's Favourite Review
RKhairallah, General Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest Greetings from Sofitel Winter Palace Luxor. I am glad that you had a wonderful time with us and enjoyed everything! We are also delighted to read that you enjoyed all our facilities that we have on offer at the hotel. We believe that our service is what sets us apart from our competitors and reading your great...

Bangkok, Thailand
Reviewed 3 days ago NEW

Where to start... ■The hotel is located on top of many shops, our 1st arrival and welcome was by a vendor trying to sell things to us. ■The hotel is very very old fashioned... Victorian style that desperately needs a refreshment. Paints of building are cracked and falling apart, corridors and ceilings are ridiculously large and cold. Give you the...

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Helpful?
Thank KMIED
Toronto
Reviewed 4 days ago NEW

This hotel is absolutely beautiful! We stayed in the Pavilion this time with it's lovely balcony view over the gardens. The grounds and gardens are truly spectacular. Do plan to spend time just sitting and taking in the serenity. The staff were great and the rooms comfortable and spacious. A wonderful place to stay while enjoying the inspiring sites of...

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Helpful?
Thank KEMCanada
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Ms. KEMCanada , We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 4 days ago NEWvia mobile

The hotel location is perfect next to luxor temple the staff are well trained and very welcoming and helpfull and the royal garden is very quit and peaceful. Service is excellent nothing to be complain about .internet in the rooms and local erea for free . The Nile terrace perfect to enjoy after noon tea with sunset view with the...

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Helpful?
Thank Mohamed A
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Mr. Mohamed A, Greetings from Sofitel Winter Palace Luxor! I am glad that you had a wonderful time with us and enjoyed everything! We are also delighted to read that you enjoyed all our facilities that we have on offer at the hotel. We believe that our service is what sets us apart from our competitors and reading your...

Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEWvia mobile

I have stayed here many times and the experience just keeps on getting better and better. Hotel is amazing and the staff are the most welcoming and friendly staff I know. It feels like they are welcoming you home. The food is delicious in all restaurants and room service. Great service from all staff. Can't wait to return back to...

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Helpful?
Thank judithselim
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Ms. judithselim, Thank you so much for your loyalty to Sofitel Luxor Winter Palace and for the wonderful review. We are delighted to read that you always have a unique Luxury experience and that our colleagues succeeded to come up to your expectations. We believe that our service is what truly sets us apart from our competitors and reading...

London, United Kingdom
Reviewed 1 week ago via mobile

Very genuine welcome as soon as you walk through the doors. Hotel and grounds very clean and full of history and culture. Good choice and quality food. Staff are very friendly and try to help you relax to the full. If you want to explore then they offer advice for the safest way to explore. Staff seem to take a...

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Helpful?
Thank Nicola587
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Ms. Nicola587, It was our pleasure having the chance to host you with us. I would like to thank you for sharing your thoughts regarding your recent stay. We are glad to know you fully enjoyed the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in which was built in 1886,...

Gateshead, United Kingdom
Reviewed 1 week ago

This place is amazing and truly a palace from the staff to the food this hotel has the WOW factor no negatives just posatives try it for yourself. The rooms are amazing beautifully done mout and the dinning rooms are elegant I would definitely come back.

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Helpful?
Thank Maria A
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Ms. Maria A, Thank you so much for your great review. We are delighted to read that you had a wonderful Luxury experience and that our colleagues succeeded to come up to your expectations. We believe that our service is what truly sets us apart from our competitors and reading your great comments just enforces our belief. The kind...

Lima, Peru
Reviewed 1 week ago

Luxury, comfortable and convenient located hotel. Front desk personnel was absolutely friendly and helpful. Surrounding areas offer local restaurants and is some meters away of the Luxor temple. The room was spacious and clean with a nice view to the gardens and swimming pool.

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Helpful?
Thank juanmsanchez
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Ms. juanmsanchez, Thank you so much for your great review. We are delighted to read that you had a wonderful Luxury experience and that our colleagues succeeded to come up to your expectations. We believe that our service is what truly sets us apart from our competitors and reading your great comments just enforces our belief. The kind words...

Cairo Governorate, Egypt
Reviewed 1 week ago

Beautiful building, great location and a great pool too. Terrible service, Horrible food (and I mean really terrible) , slow service (and I'am being kind), run down hotel in genera (treated with NO respect) What a shame.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Z2102OUrichardd
SShawer, Hotel Manager at Sofitel Winter Palace Luxor, responded to this review

Dear Valued Guest Firstly, I must emphasize how much we appreciate our Guests taking the time to write reviews and give us feedback.. It also gives us the opportunity to make improvements. It was with great concern that I read in your review you had unpleasant food and service experience. It would have allowed the Hotel to take action, if...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Winter Palace, built in 1886 on the Nile banks in a tropical garden is a magical experience of history luxury that hosted royalties and celebrities throughout the years. Winter Palace offers the mythical atmosphere with the modern decor comfort of a 5 star hotel. It is located in the city center, just minutes from Luxor Temple and the airport. ... more   less 

Additional Information about Sofitel Winter Palace Luxor

Address: Corniche El Nile St, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Price Range: $117 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Winter Palace Luxor 5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sofitel Winter Palace Luxor Hotel Luxor
Accor Winter Palace Luxor
Winter Palace Luxor
Sofitel Luxor
Luxor Sofitel
Old Winter Palace Luxor
Hotel Style:
#3 Luxury Hotel in Luxor
#5 Romantic Hotel in Luxor
#5 Business Hotel in Luxor
#10 Family Hotel in Luxor
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Winter Palace Luxor staff and other travellers.
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Questions? Get answers from Sofitel Winter Palace Luxor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden view have noise of the mosquee early in the morning”
 of 5 bubbles KMIED, 19 Mar 2017 | Read review
“Loved the Pavilion rooms with their balconies that overlook the spectacular grounds.”
 of 5 bubbles KEMCanada, 18 Mar 2017 | Read review
“If you want a quiet room, take the garden side - it is a beautiful garden”
 of 5 bubbles NirakMunich, 6 Mar 2017 | Read review
“The only reason to stay here is a Nile view.”
 of 5 bubbles dvandjay, 19 Feb 2017 | Read review
“Get a room over looking the garden it will be quieter.”
 of 5 bubbles Mitselakis, 18 Feb 2017 | Read review
5 of 5