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Sheraton Cairo Hotel & Casino

369 reviews
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Traveller (245)
Room & Suite (106)
Dining (16)
Overview
  • Excellent28%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible6%
Travellers talk about
“the club lounge”(6 reviews)
“egyptian museum”(18 reviews)
“room service”(20 reviews)
Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (369)Write a Review
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Traveller rating
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105
58
23
20
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79
105
58
23
20
Show reviews that mention
All reviewsthe club loungeegyptian museumroom serviceclosed for refurbishmentnile view roombusiness centerhigh floorrenovated roommetro stationearly checkhealth clubvisited this hotellarge roomfour nightsbreakfast buffetan upgradespent nights
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1 - 5 of 285 reviews
Reviewed yesterday

It is almost a new hotel and everything in our room worked. The location is convenient to both business and holidays travellers. The Metro station is about 10 minutes walk for those who want to avoid Cairo traffic jams and very cheap too. We enjoyed...More

Thank Samsudin Y
Reviewed 6 days ago

This is an excellent hotel, nicely refurbished, good location, great views of the Nile. We loved the buffet breakfasts. Friendly staff. However, the hotel could resolve some deficiencies. While in the elevator, my wife and I spotted an ad for the hotel's Italian restaurant, Giannini's...More

Thank ardenvalia
Response from Youssra M, Management at Sheraton Cairo Hotel & CasinoResponded 3 days ago

Dear Ardenvalia, Thank you for sharing your review with us. We strive to provide the best service to our guests and we regret not meeting your expectations. We have forwarded your comments to the concerned departments and definitely our team at Giannini’s will not allow...More

Reviewed 1 week ago

We were in a club room but on arrival the glasses and coffee/tea cups were unwashed and at 1am we had a real performance to get clean cups etc and coffee / tea bags sent to us. The beds had been made but the room...More

Thank Durris681
Response from Youssra M, Management at Sheraton Cairo Hotel & CasinoResponded 1 week ago

Dear Durris681, Thank you for sharing your review with us. I have forwarded you complaint to the concerned department and we are conducting an investigation regarding your stay. We strive to provide an exceptional service to our guests and your feedback helps us see our...More

Reviewed 1 week ago via mobile

Brand new hotel. Completely refurbished. The location, in Giza but close to the river is excellent to access downtown very easily (one metro station from Tahir square). Awesome GYM for those that like to keep training during business travels. Food is the only thing I...More

Thank Ramon_Mahia
Response from Youssra M, Management at Sheraton Cairo Hotel & CasinoResponded 1 week ago

Dear Ramon_Mahia, Thank you for your positive reviews. We are very glad you enjoyed our Sheraton Fitness. We will definitely take your recommendations regarding the dishes variety. We are waiting for your next visit in June.

Reviewed 2 weeks ago via mobile

Visited this hotel 2 times in a month. Probably the best hotel we have stayed at in Cairo or in Egypt. This hotel has been fully remodeled since the lower reviews. Staff is very professional, rooms are very comfortable clean and updated. Hotel in general...More

Thank mikekhalaji
Response from Youssra M, Management at Sheraton Cairo Hotel & CasinoResponded 2 weeks ago

Dear Mikekhalaji, Thank you for your wonderful comments. We are very glad you enjoyed your stay at our hotel as we take pride in providing our guests with exceptional services. We hope to see you soon at our hotel.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Indoor pool
Outdoor pool
Details
Price range
USD 125 - USD 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Giza
#7 Luxury Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 125 - USD 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Giza
#7 Luxury Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (245)
Room & Suite (106)
Dining (16)
Pool & Beach (8)
Hotel & Grounds (157)
Bathroom (10)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Talat Q
31 December 2017|
AnswerShow all 2 answers
Response from Lobna Y | Reviewed this property |
I believe it is 2 pm but contact them and ask for early check in.
0
Votes
May A
5 December 2017|
AnswerShow all 4 answers
Response from Yassine666 | Reviewed this property |
It costs $14, but I always requested breakfast a la carte (mainly continental) for less than $7 Enjoy your stay
0
Votes
Google Translation
Bader76
4 November 2017|
AnswerShow all 2 answers
Response from Soya B | Reviewed this property |
Yes open
2
Votes
Room Tips
"Try to get a view of the Nile"
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"Nile view is best rooms"
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"The extension rooms have only a Nile side view - but really amazing."
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"Corner rooms have large balconies"
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