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We recently spent 3 lovely days at this hotel, it was Ramadan, so things were a little different, but the food was good and their pool area was fabulous with very courteous and friendly staff. The food in the bar was especially good, nice beverage...More
1.staff need more training( they only work for a tips )
2. food unbelievable way of cooking ( they used the oven to grill the meats
in Colina restaurant and the quality of the meat was so bad.
this is not a Ritz CarltonMore
1 Thank ayman a
Response from Essam N, Manager at The Nile Ritz-Carlton, CairoResponded 2 days ago
Dear Mr. Ayman,
Thank you for choosing to stay at the Nile Ritz-Carlton, Cairo and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More
Ritz Carlton is very well located in Cairo, very central (close to Tahir place, the Egyptian Museum), with excellent rooms, great restaurants and dedicated/very polite staff.Ah, and believe it or not, you can - not very easily, I have to recognize - devise the pyramids...More
I have been staying at many of the Ritz hotels around the world, and I was really shocked this time
For the first time in a five-stars hotel, I was exposed to such awkward situations from a local girl who working in room service as...More
2 Thank Moustafa A
Response from Haitham E, Manager at The Nile Ritz-Carlton, CairoResponded 1 week ago
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further.
Such feedback is very important to us it allows us to elevate our...More
We only stayed one night but it was memorable. Coming back from Aswan and luxsor (walking hot weather) we both were so tired and just wanted to relax. The room service
, housekeepings, shops, bars, breakfast, everything superb. I even enjoyed noise from Nile river!!...More
That was probably my review. I was just there in June and there is nothing after breakfast. I was told by the staff that because of the lack of demand they do not put out any buffet. However, they do allow you to order room... More
That was probably my review. I was just there in June and there is nothing after breakfast. I was told by the staff that because of the lack of demand they do not put out any buffet. However, they do allow you to order room service menu food directly to the club lounge complementary. That sounds like a pretty good deal but I don't know how long it would take to arrive. I was really disappointed to see just how empty the place was and I'm sure it's due to the economy but also could've been because I was there during Ramadan. Good luck and report back if things are different then I say but it looks like a relatively permanent change. As each time I visited the lounge we were the only ones in the lounge at about 6 PM! Very surprising at 6 PM to be the only ones looking out over the Nile and the pyramids at sunset! Sorry for my delay in responding to your question.
No not all rooms only the suites and the junior suites......the old hotel before renovation when it was known as the Nile Hilton actually had a balcony in every single room whether you were looking westward or eastward. At... More
No not all rooms only the suites and the junior suites......the old hotel before renovation when it was known as the Nile Hilton actually had a balcony in every single room whether you were looking westward or eastward. At that time air conditioning wasn't the make or break deal it is now. Every room however has a glass panel that overlooks the view