Heliopolis Towers Hotel
1,083 reviews
#8 of 196 Hotels in Cairo
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El Shaheed Sayed Zakaria Street Horreya, Heliopolis, Cairo 2480 Egypt
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 06/08/2021.Read more
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Full view
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Room & Suite (167)
Dining (24)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Heliopolis Towers Hotel
More questions?
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 196 hotels in Cairo
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the landmark Heliopolis Towers Hotel, set in the presidential quarter near Cairo International Airport, the business district and the Cairo International Convention Centre. Luxurious with a high sense of Egyptian heritage, our hotel has a wealth of amenities including an astonishing range of dining options and the largest event space in Cairo. Feel inspired in a setting of lush gardens, palm trees and a sunlit grand atrium, and count on unrivaled service tailored especially to you. Guest rooms feel positively residential with a marble entryway, wood floors, a sumptuous king bed, floor-to-ceiling windows, plush seating and a marble bathroom. Choose a suite to enjoy a private bedroom and available kitchenette, dining table and whirlpool tub. Other hotel indulgences: • 18 restaurants and bars featuring global cuisines and indoor/outdoor settings • Wellness spa with private treatment rooms and a beauty salon • Two outdoor pools, a kids pool and options of cabanas and poolside
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Squash
Children's playground
Paid private parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Shops
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Arabic, German and 1 more
Location
Full view
46Car recommended
Grade: 46 out of 100
37Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
El Shaheed Sayed Zakaria Street Horreya, Heliopolis, Cairo 2480 Egypt
Name/address in local language
Getting there
See all nearby hotels
1,083Reviews9Q+A100Room tips
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Popular mentions
The environment is superb, high-end atmosphere and good service. The staff is very caring. Breakfast is also very delicious. The hotel is quite expensive and the rooms are a bit small. It’s close to the airport meaning it’s far from downtown.
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Date of stay: July 2019Trip type: Travelled with family
Helpful
Response from Alexandra Maher, Other at Heliopolis Towers Hotel
Responded 1 Nov. 2020
Dear thegymlad On behalf of the entire team I would like to thank you for taking the time to share your valuable feedback with us. We are thrilled to hear that you truly enjoyed your experience at the Hotel. We do very much appreciate as well your feedback about the staff, the service and the Breakfast. Thank You once again and we are all very much looking forward to having you with us.
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Be aware of this Hotel, staff are deceitful and will not take care of you as a guest in a crisis like this. You will have no notification regarding the safety or well being of the hotel. Even with a case reported they were still checking guests into the hotel. Be aware
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Review collected in partnership with Waldorf Astoria
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Alexandra Maher, Other at Heliopolis Towers Hotel
Responded 1 Nov. 2020
Dear adams15799, Greetings from Heliopolis Towers Hotel! Thank you very much for taking the time to share your valuable feedback with us. From the outset please allow me to sincerely apologize for the shortfall of service you have experienced during you last visit. I am very concerned as this is definitely not what we promise to our valued guests specially when it comes to safety procedures. Thank you once again for your valuable feedback and hope that we will have you as our guest a the near future.
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The bed sheets were not changed and they were dirty ( the under sheet ) and I didn’t report the problem because I was coming from the airport tired and just wanted to sleep but it was so bad for a 5 star hotel like Yours and I already stayed there before and booked it even on it’s highest rates which was 270$ this time
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Review collected in partnership with Waldorf Astoria
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Alexandra Maher, Other at Heliopolis Towers Hotel
Responded 1 Nov. 2020
Greetings from the Heliopolis Towers! Thank you for taking the time to share your feedback with us. From the outset please allow me to sincerely apologize for the shortfall of service you have experienced during you last visit. I am very concerned as this is definitely not what we promise to our valued guests such as yourself. I would like to assure you that the issues raised by yourself were taken very seriously and that the necessary actions are being carried out to avoid such inconvenience for our valuable guests. Once again, thank you for sharing your valuable feedback with us and bringing your concern to our attention
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Stayed two nights following a Nile cruise on the Oberoi Philae. 5-Star hotel. Stayed in Premium king room w/ butler service; no view to speak of. Large room w/ amenities. Club lounge on first floor offered snacks throughout the day and light buffet and alcoholic beverages in the evening (incl.). Eighteen restaurants to choose from!! We ate in the Japanese restaurant and excellent Tepanyaki-style meal Excellent breakfast buffet 10 mins to airport
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Date of stay: February 2020
Rooms
Location
Service
2 Helpful votes
Helpful
Response from AlexMaher88, Manager at Heliopolis Towers Hotel
Responded 18 Feb. 2020
Dear USMA74, On behalf of the entire team I would like to thank you for taking the time to share your valuable feedback with us. We are thrilled to hear that you truly enjoyed your experience at the Hotel. Once again thank you for taking valuable time to share your feedback and we are all very much looking forward to welcoming you back among us.
Read more
the stay was very comfortable, the services were very good. A very strategic place close to Airport. The reception and employees are very professional and helpful. It was a wonderful stay and sure I will use this Hotel in the coming trips
Read more
Review collected in partnership with Waldorf Astoria
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from AlexMaher88, Manager at Heliopolis Towers Hotel
Responded 17 Feb. 2020
Dear stobgi, On behalf of the entire team I would like to thank you for taking the time to share your valuable feedback with us. We are thrilled to hear that you truly enjoyed your experience at the Hotel. Once again thank you for taking valuable time to share your feedback and we are all very much looking forward to welcoming you back among us.
Read more
PRICE RANGE
USD 169 - USD 255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont towers heliopolis hotel cairo, fairmont hotel cairo, fairmont cairo, cairo fairmont
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
247
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Claim Your Listing Frequently Asked Questions about Heliopolis Towers Hotel
Which popular attractions are close to Heliopolis Towers Hotel?
Nearby attractions include Phi Salt Cave (1.1 km).
What are some of the property amenities at Heliopolis Towers Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Heliopolis Towers Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Heliopolis Towers Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Heliopolis Towers Hotel?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Heliopolis Towers Hotel?
Conveniently located restaurants include Noble House, AL Dabke, and Raj.
Are there opportunities to exercise at Heliopolis Towers Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Heliopolis Towers Hotel have an airport shuttle?
Yes, Heliopolis Towers Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Heliopolis Towers Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Heliopolis Towers Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Heliopolis Towers Hotel?
The staff speaks multiple languages, including English, French, German, Italian, and Arabic.