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InterContinental Citystars Cairo

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#3 of 142 Hotels in Cairo
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InterContinental Citystars Cairo
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1,115 Reviews from our TripAdvisor Community

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Showing 917: English reviews
Aberdeenshire, United Kingdom
Reviewed yesterday NEWvia mobile

I stayed here for 5 nights for a business trip to Cairo. The hotel is not far from the airport. The room was a nice size and nice decor but it wasn't as clean as I would have liked. Particularly in the bathroom, there were hairs on the floor etc. However all in all it was a decent hotel for...

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Thank EATravel1990
Reviewed 2 days ago NEW

Fantastic facilities, Free Internet, Delicious food, spotlessly clean rooms - all this & much more makes IHG Citystars Cairo a must-stay hotel - highly recommended - this hotel is TRULY a GEM..LOVE IT..

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Thank Diya N
Calgary, Canada
Reviewed 2 days ago NEW

The hotel was what one would expect from an InterContinental Hotel but the highlights for me were the breakfast and the gym. The gym has to be one of the best ones that I have used at a hotel. It has lots of equipment, free weights and a good change room. On the downside, they need more no smoking areas...

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Thank Shane J
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Shane, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed our services and facilities. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you back...

Alexandria, Egypt
Reviewed 3 days ago NEWvia mobile

This hotel was very good. The rooms were so clean! The breakfast was amazing they even had sushi for breakfast lol. It was so amazing... a little expensive but definitely worth the money. I loved how it's built right above city stars, one of the biggest malls in Cairo.

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Thank PackiO
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our location and services. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars....

Rome, Italy
Reviewed 3 days ago NEW

Great facilities, wonderful mall, courtesy of people, good safety. The hotel has mid range costs but offers luxury treatment. There are very much restaurants, a beatiful gym and pool, in which is possible watch football matches at television.

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Helpful?
Thank Antonio V
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Antonio, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our location, services and facilities. Looking forward to welcome you back in the near future at InterContinental Cairo...

Reviewed 3 days ago NEWvia mobile

Very good in all, location Staff food clean inside the room and outside friendly people, easy to check in and out, safe and best place for a stay, family can enjoy the facilities, as well as its good for business trip

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Thank Sadek M
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Sadek, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed our location and services. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you back...

Minneapolis, Minnesota
Reviewed 5 days ago NEWvia mobile

Beautiful hotel, fantastic service, lovely rooms and great food. Centrally located for downtown Cairo. Rooms were spacious and well appointed. Buffet dinner had much to chose from and elegantly presented.

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Thank Kay R
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Kay, Thank you for sharing such nice review to let us know about your recent experience at InterContinental Cairo Citystars. We are pleased that you enjoyed the hotel's services and facilities. Looking forward welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Reviewed 6 days ago NEWvia mobile

The security check from the parking was very rude We had a plastic toy ( pistol) belongs to my 6 years old boy and they was refusing to let it in , the boy was crying for his toy but with no hope After nearly 20 min trying to convince them that it is a toy , finally they approved...

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Thank Mohamed K
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mohamed, I would like to thank you for sharing your comments and concerns about your stay. We believe that we can only improve and ameliorate our services through guest feedback. Reference to the mentioned security issue, we follow a very restrict security measures at InterContinental Cairo Citystars for our guests’ safety. We did not mean to cause any...

Tanta, Egypt
Reviewed 6 days ago NEWvia mobile

I love the place, the food and the pool area with the shisha cafe. It was a pleasure visit and will come back inshaalah soon for sure. I also love the access to the mall where I went there and avoid the crazy traffic. Only the parking fees which I didn't like as it's not presentable for the well reputed...

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Thank CPJed
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thank you, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Casablanca, Morocco
Reviewed 1 week ago

Spend 1 week with my wife, first trip to Cairo, We are very satisfied by the hotel and its services. We recommend it. The Hotel is very near from CityStars Mall, the BEST mall in Cairo in our point of view.

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Thank badr2017
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Badr, We would like to thank you for sharing your nice experience on TripAdvisor. It is always very rewarding when we receive positive comments as such from our honored guests. We are truly delighted to know that you have enjoyed our location and facilities. Looking forward to welcome you back in the near future at InterContinental Cairo Citystars....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11757, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $256 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Travelocity and Asiatravel.com Holdings so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
7 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Redwood City, California

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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