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Sofitel Cairo El Gezirah

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#6 of 141 Hotels in Cairo
Certificate of Excellence
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1,271 Reviews from our TripAdvisor Community

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Showing 927: English reviews
Cairo, Egypt
Reviewed 13 September 2012

We stayed at the Sofitel El Gezirah for 3 nights at one of their suits 29th floor at the center of the tower and the view was unbelievable day or night..The staff were very friendly, breakfast was good even the lunch buffet was excellent with variety. The only thing we did not like that the water area around the hotel...

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1Thank SetiTheFirst
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to the Nile Plants issue, whilst at the same time I thank you...

Oakville, Canada
Reviewed 13 September 2012

I was passing through Cairo, when I was stuck with an airline strike, decided to have an veining by the Nile. First I had my shisha and drinks during sunset sitting right at the water, then went to the main lobby to find a band playing chamber classic music it was just great The place is great but the service...

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Thank omara67
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Valued Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. It is indeed a concern that you feel the services offered was not up to the expected fine standards; we will of course take...

Cairo, Al Qahirah, Egypt
Reviewed 9 September 2012

We stayed at the Sofitel Gezirah for our last two nights during a 10 day visit to Egypt. The comfort and services offered by the hotel were genuinely luxuriant and we did not find it wanting in any way. All service staff were extremely competent and friendly. Our check-in and check-out experiences were handled with competence although they were a...

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2Thank Hatim E
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to the hotel’s valet services, whilst at the same time I thank you...

Cairo, Egypt
Reviewed 8 September 2012

me and my Husband spent our anniversary in Sofitel El Gezirah the hotel have the most superb location on the nile the room was nice and Comfortable,We enjoyed the massage session and we loved the pool ,the internet was free in the rooms and anywhere else in the hotel but....the Service was Awful frome the front office Who did not...

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2Thank maha m
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor, your feedback will be influential in improving guests’ experience. It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations...

Halifax, United Kingdom
Reviewed 7 September 2012

A modern business hotel with some of the best Nile views in Cairo. Rooms are new and spacious, bathroom is luxurious. Food and facilities (such as spa, gym and pool) are all first rate. My new favourite hotel in Cairo.

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Thank Bashi_Mwepu
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment, the Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Sofitel Cairo-El Gezirah Quality Manager

Cairo, Egypt
Reviewed 6 September 2012

This review isn’t to praise Sofitel but rather to demean it. I am an extremely unsatisfied guest who had the most humiliating experience in my life at Sofitel Gezirah. This comes to you from someone who has an Area role and travels frequently for business and leisure, to various destinations around the world and has frequented plenty of hotels [from...

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5Thank S F
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour Our Valued Guest, Thank you for taking the time to tell us about your experience at the Sofitel Cairo- El Gezirah. I am sorry that your experience did not meet your expectations with regard to your recent stay, please allow me to express my sincerest apologies. I have been notified that your goodself was contacted by the Hotel’s Management...

Sydney
Reviewed 1 September 2012

We had a balcony Nile view room and although the room was smallish, it was very nicely appointed and everything was spotless. The grounds and restaurants in the hotel are fabulous and we could not fault any of the many staff who looked after us during our stay - the service and genuine friendliness were great. The view from our...

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Thank GaryandMelody
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor. Your feedback will be influential in improving your experience on your next stay. We are glad to hear you fully enjoyed the experience. It is always a great pleasure to receive such compliments,...

Beirut, Lebanon
Reviewed 31 August 2012

The Sofitel Gezirah is an excellent hotel in a superb location on the shores of the Nile. Standard rooms are not huge but of a very decent size. The only downside is the carpeted floor… with some stains here and there. Ask for a room on a high floor, from 10th up, to better enjoy the view. Practically all rooms...

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2Thank Mariangela P
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Allow me to sincerely apologize to your goodself for failing to meet your expectations with regard to some points of your stay, whilst at the same time I thank...

A TripAdvisor Member
Dubai, United Arab Emirates
1 review
Reviewed 27 August 2012

I could say that i have fairly scene multiple flavors of Sofitel hotels from around the world, NYC, Dubai, Hongkong, Maccau, and finally Cairo Egypt. And I have to admit, there is a certain level of excellence that the hotel management has been successfully able to convey and transfer around the world. Sofitel Cairo is located in the heart of...

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Thank A TripAdvisor Member
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Bonjour! First of all thank you for your nice comment! The whole Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Quality Manager

Cairo
Reviewed 25 August 2012

The most important asset in any hotel is lacking in this hotel ... Here is an example of what I faced :- 1- the reception staff is rude and unfriendly .. They don't even perform simple things as answering the phone ... Actually one of them lied to me and told me that early check in is iossible before he...

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3Thank Ahmed-allam79
Sofitel_Quality, Manager at Sofitel Cairo El Gezirah, responded to this review

Dear Our Valued Guest, I would like to thank you most sincerely for sharing your thoughts of Sofitel Cairo- El Gezirah with others guests’ on the tripadvisor, your feedback will be influential in improving guests’ experience. It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Fully refurbished in 2007, the contemporary interior design combines exquisite style and elegant refinement with the convenience of several restaurants, bars, spa, casino, 850m2 of conference/meeting facilities and all the latest amenities - the unique French flair and personalized service add a special touch of luxury. ... more   less 

Additional Information about Sofitel Cairo El Gezirah

Address: 3 El Thawra Council St Zamalek, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $159 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Cairo El Gezirah 5*
Number of rooms: 433
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR, Prestigia, Agoda and TripOnline SA so you can book your Sofitel Cairo El Gezirah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Cairo El Gezirah Hotel Cairo
Cairo Sofitel
Hotel Style:
#2 Spa Hotel in Cairo
#2 Romantic Hotel in Cairo
#2 Casino Hotel in Cairo
#5 Luxury Hotel in Cairo
#6 Business Hotel in Cairo
#17 Family Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Cairo El Gezirah staff and other travellers.
8 questions
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White Rock, Canada
10 months ago

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Questions? Get answers from Sofitel Cairo El Gezirah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor and Nile view”
 of 5 bubbles 352deeb, 12 Jan 2017 | Read review
“pls try to get full nile view rooms, that would be great.”
 of 5 bubbles 939hireng, 11 Jan 2017 | Read review
“Higher rooms are a must as their is some noise coming from the lower levels”
 of 5 bubbles wabsy12, 4 Jan 2017 | Read review
“Best views are obviously the ones facing the Nile River. The higher, the better.”
 of 5 bubbles 808carln, 3 Jan 2017 | Read review
“all rooms see the Nile, very unique”
 of 5 bubbles Dina-ElKayaly, 8 Dec 2016 | Read review
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