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USD 155
Free cancellation until 30/05/22
Conrad
Trip.comUSD 173
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Full view
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Room & Suite (325)
Dining (185)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 24/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Cairo
More questions?
Updated 24/01/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#33 of 239 in Cairo
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking the magnificent River Nile, Conrad Cairo is set in the heart of bustling downtown. This award-winning event and business hotel offers city explorers premium rooms, elegant dining and 24-hour entertainment with a glamorous International Casino. Conrad Cairo offers spectacular River Nile views from every room. Enjoy easy access to city center businesses, as well as legendary attractions such as the Sphinx and Giza Pyramid. Extensive amenities include an on-site health club and outdoor swimming pool. Hotel boutiques, florist, beauty salon and shoe shine are also available for your convenience. Six outstanding restaurants and bars offer round the clock dining and entertainment. Visit the International Casino with a cocktail in hand and experience the glitz and glamour of Stage One bar. Our hotel is now in the TripAdvisor Hall of Fame, receiving outstanding traveler reviews and a TripAdvisor Certificate of Excellence six years in a row.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Nightclub / DJ
Kids stay free
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Swimup bar
Poolside bar
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Arabic
Location
Full view
88Good for walkers
Grade: 88 out of 100
17Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Contact
1191 Nile Corniche, Cairo 11221 Egypt
Name/address in local language
Getting there
ZamalekCairo Metro12 min
MasperoCairo Metro16 min
Rental CarsSee all Cairo car hire
2528Reviews34Q+A100Room tips
Reviews
Traveller rating
- 1,436
- 617
- 256
- 99
- 120
Time of year
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Popular mentions
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Most Recent
The staff was amazing The hotel was clean and neat The aesthetics were lovely Everyone was helpful HOSSAM was a great waiter I will tell my friends to stay here at the Conrad Id like to see hossam again he was so kind and nice
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Date of stay: May 2022Trip type: Travelled
Helpful
Hotel's Favourite
I have stayed twice in July once before going to north cost and other after coming from north cost For some reasons I made mistake in dates , they were so collaborative in fixing the date as per the right plan with no charge considering am diamond member And as usual Conrad never turned me down in taking care of all the hygiene starting from the rooms, corridors and restaurants. Breakfast is one of the things that i can’t missed during my staying in Conrad , the assortment is too good and always satisfying. Mr.Gamal Yousry as his usual remembered me and my family members names , and welcome us back asking about our health status , also assure us that they are taking the highest precautions practices in all zones Thanks again and always to Conrad hotel for making our first trip after the pandemic is so great We always will come back and Conrad will always be out first choice…
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Date of stay: June 2021Trip type: Travelled
3 Helpful votes
Helpful
+1
The Conrad is the filthiest, most awful hotel I have ever had the displeasure of staying in, and I am well-travelled. Never have I ever seen such dirty rooms and bathrooms, and such a blatant disregard by the staff. We had the misfortune to check in here for the first night of our holiday to Egypt. We were put in room 1030, which is where I took the photos attached. I complained and we were moved to room 1034 which was in an equally disgraceful state. I complained for a third time and we were moved to room 2026 which was on one of the floors where the renovations had been completed. Although this room was still dirty, it was NOTHING compared to the health-hazard that the rooms on the 10th floor were! We were told this was an "upgrade" from the hotel - this was a lie as we paid for 5* accommodation through our tour operator (Egypt Tours Portal - avoid those clowns too! I have separate TA and Google reviews for those showing the mess they put us through for the whole trip!). Unfortunately, we also had the misfortune to be staying here at the end of our trip for our final night before our international flight back to the UK. I forewarned the staff that I did not want checking in to the 10th floor as I'd already seen what a mess it was. I requested the same room we had on the first night. They said this room was booked and I had to have 821. Upon entering 821 it was really clear to me that this was the same state and the renovations (and the cleaning staff!) had not yet made their way down to this level. I explained that it was unacceptable and was told to speak with Yasmin in Guest Relations. I showed her photos and described the rooms and she AGREED with me!? Her exact words were "these rooms are 23 years old and that's why they are a mess and [we] have had a lot of complaints about them already. Imagine how many people have stayed in them over the last 23 years" - AND YET YOU ARE STILL SELLING THEM!?!?!?! There is absolutely NO EXCUSE FOR FILTH - 23 years old or not, bathrooms and rooms should be CLEANED THOROUGHLY - especially in the current climate where sanitisation is a priority. I visited pyramids that were cleaner than this hotel... I was at my wits end, especially when I had a member of staff agreeing that we were in a disgusting room for the night, but point blank refusing to do anything about it. She blamed our tour operator for only booking a "Classic" room (this means non-renovated, and not on the cleaning rota, by the looks of it) instead of a "Deluxe" or "Executive" room. When we said we'd paid for 5* she said "we were 5* about 23 years ago". HOW BAD IS THAT!? We were told we could pay for the upgrade (which we could not afford, having paid so much for this holiday already!) or basically just put up and shut up!!…
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Date of stay: March 2022
Rooms
Cleanliness
Service
Room Tip: Go to another hotel!
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Helpful
Mr. Ahmed Refaat the front office Manager stepped in to accommodate our booking amendment request and he cared to do all he could to leave us satisfied. His considerate attitude had a great contribution in making our experience a good one.
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Date of stay: April 2022Trip type: Travelled
Helpful
When you travel a lot you stop pay attention at property, amenities, food etc - but what makes you come back and excites you - that is mindful, 5* luxury service. And in Conrad Cairo that is Amr and his team. I recommend everyone to experience it, because concierges of Le Clef d'Or are pearls and the best assistants, advisors and friends you can ever get. As I recall their slogan in "Le Clef d'Or" Service Through Friendship - and couldn't agree more. Also, want to admit fantastic Mariam from executive floor. Very professional and cool. Thank you, Conrad team. You made me want to come back.
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Date of stay: March 2022Trip type: Travelled
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Stayed here for 2 nights in November. I had booked a 2 way airport transfer through the hotel. Before arrival I had been informed that the driver would be waiting at the gate. Found that to be odd but we did see drivers with signs after de-boarding the plane, but since we didn't see our names we went through immigration and picked up our baggage. Had expected that the driver would then be waiting in the arrivals hall. No driver. I then called the hotel who said they would call me back in a few minutes. The concierge then called me to explain that the driver was waiting outside in the terminal. We told him that there was no driver. We then went outside and looked outside the terminal in the parking area where there was also a mass of drivers waiting with signs. This is where we found the driver. So the pre-arrival information was way off and the communication from the concierge wasn't clear either. Not exactly an easy and smooth arrival experience which is why you would usually book a transfer through the hotel. I had booked a twin room so we would have two beds. Upon opening the door to the room I saw we had received a king bed. Went back to the front desk and we were assigned a renovated room with twin beds. Now this room very nice. Now despite being newly renovated, one of bedside plugs didn't work and came halfway out the wall. Not a problem since I just used another plug, but odd for a newly renovated room. The breakfast at the hotel was of adequate standard. The gym was also nice with a good range of equipment. I also appreciated that the gym and changing room with the sauna was open 24/7, which meant I could go for a late night workout and use the sauna afterwards. The executive lounge was temporarily relocated to the ground floor in a meeting room due to renovations. The lounge had a decent selection and staff were very pleasant. The hotel also granted a 18.00 checkout upon request which was highly appreciated. Now it seems that staff do not communicate a lot with each other and that the concierge had forgotten about us going back to the airport. Upon checkout I inquired about our return trip to the airport. Apparently they had forgotten about this and were surprised we needed the transfer (they also had never asked about when we would need to go back to the airport). The concierge told me the driver wasn't ready and that due to the shift schedule he wouldn't be available for another 1½. He asked when we needed to be at the airport and tried to convince us that we didn't need to leave so early. I told him we liked to be in good time and that 1½ wasn't good enough. He then said 40 minutes which meant that we decided to wait for the driver. This of course ended up being 80 minutes and not 40, so lied to us to get us to not pressure him anymore. Had he admitted that they couldn't be there in time, we could have taken a taxi or an uber and they could have refunded us the fee we had paid. We found out that the hotel uses a third party to provide the airport transfers. The reason I booked the transfer through the hotel is to get an in-house service which usually leads to fewer issues. Extremely dissatisfying experience, especially as we could just have booked a third party service ourselves for the transfer and have avoided bad arrival and departure experiences and it would have cost half as much for a nicer car! Lastly, no Conrad stuffed Animal like other Conrad hotels, which is extremely disappointing. If not for the really bad experience with the airport transfers I would have given this hotel a 4 out of 5.…
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Date of stay: November 2021
Value
Location
Service
1 Helpful vote
Helpful
We booked a really great rate for 6 rooms. When we arrived we were treated like royalty and even though I was the only Diamond status member they upgraded all the rooms. I have to applaud Farida at the executive check in. She sorted out our complicated reservations while we all were dining and having cocktails in the lounge. Well Done Although this is an older hotel with a few frayed edges our rooms were all pretty good. The Nile River view was lovely and we were up high enough we got very little noise. The executive lounge is fantastic. Even though the executive food and beverage service is complimentary we are all generous tippers and each time we went in we were spoiled by the staff. They wanted to do everything for us and brought us drinks without being asked..they remembered from the first night. The local is perfect, the service is perfect and for us the rate was perfect. I highly recommend the Conrad…
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Date of stay: March 2022Trip type: Travelled
2 Helpful votes
Helpful
+1
The hotel has had a substantial refurb since my last visit two years ago. the new rooms are large, well furnished and with fantastic bathrooms. The real issue at the moment is that public spaces aren't so good and the front entrance is shut, and there is too much noisy building work still going on. But the breakfast is good, the dressing gowns excellent and once this refurb is over this will get far more than average scores...
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Date of stay: March 2022Trip type: Travelled
Rooms
Service
Sleep Quality
Helpful
This used to be one of my favourite hotels in Cairo but unfortunately the standards have dropped terribly. The check in took more than an hour and the executive club reception staff was horrendously incompetent and did not bother coming up when room was ready although I have enquired a few times and informed them that I was running late for an appointment. I have to remind them a few times about a late check out so let’s see if they can remember to do that for tomorrow. To make it worse, they stuck me next to the ongoing construction and no one answered the phone when I tried to contact them to change rooms.(also there was nothing on their website nor even a courtesy email to inform guests of ongoing construction) As a diamond member and having stayed at so many of the Hilton and Conrad hotels, I must say that I am terribly disappointed with the service. This is a terrible representation of the Conrad brand.…
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
Helpful
The New Excutive Rooms on 21 Floor was amazing ... new design very modern and Very Clean ! ... 2 times a day house keeping ( adel and aya ) ... i will stay here next time definitely when i come to Egypt
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
Helpful
PRICE RANGE
USD 127 - USD 319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad cairo hotel cairo, cairo conrad
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
614
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Claim Your Listing Frequently Asked Questions about Conrad Cairo
Which popular attractions are close to Conrad Cairo?
Nearby attractions include The St. Regis Bar & Water Garden (0.3 km) and Arkadia Mall (0.4 km).
What are some of the property amenities at Conrad Cairo?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Conrad Cairo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Cairo?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Conrad Cairo?
Conveniently located restaurants include La Zisa, Kamala at Conrad Cairo, and Oak Grill.
Are there opportunities to exercise at Conrad Cairo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Conrad Cairo have airport transportation?
Yes, Conrad Cairo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Cairo?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Cairo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Conrad Cairo?
The staff speaks multiple languages, including English and Arabic.