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Pyramisa Suites Hotel Cairo

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Pyramisa Suites Hotel Cairo
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376 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Reviewed 2 weeks ago via mobile

Good : room is comfortable, fast elevators, location. Bad : Recieption staff are very very slow & unfriendly, room needs maintainance, poor breakfast, unprofessional staff. NB. There were a cut in water supply for the whole day and they did nothing to help the guests.

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Helpful?
2Thank gero n
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, We would like to send you our sincere appreciation for your feedback upon your visit at Pyramisa Suites Hotel Cairo and for your kind support. Thank you for your positive and negative comments and please note that we will do our best to avoid any negative comments as our guests' satisfaction is our main goal. It will...

Plympton, United Kingdom
Reviewed 3 weeks ago

Very well situated. Friendly staff and food was good, basic but there are good restaurants nearby, ask reception. Rooms are clean. Entertainment in the bar was good. Used hotel for 2 nights. Shops in foyer as is a handy bank.

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Helpful?
Thank Paul W
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, It is a great honor to see that you were happy with our services rendered. Your pleasant comments about the hotel staff service and hotel location are passed to them to encourage and ensure they are appreciated from our end as well. Thanks again for your feedback and would hope to welcome you back soon, when no...

Alexandria, Egypt
Reviewed 3 weeks ago

I spent one night in the hotel. my overall experience is good. the staff are friendly. the location is perfect. the room is nice except the toilet which is old and need to be cleaned. the breakfast is nice but not a big varities.

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Helpful?
Thank tamer1072
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, We would like to take the opportunity to send you our sincere appreciation and thankfulness for your great feedback upon your visit at our Pyramisa Suites Hotel Cairo and for your kind support. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and...

Cairo, Egypt
Reviewed 4 weeks ago

I have been in this hotel for a some hours rv with some non egyptian guests. Apparently, it is nice, modern and located in the heart of Cairo ie easy access. The common WC in the lobby are good but they have to be checked more thoroughly. Other wise it is really agreable place.

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Helpful?
Thank magdabakir
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, We would like to take the opportunity to send you our sincere appreciation and thankfulness for your great feedback upon your visit at our Pyramisa Suites Hotel Cairo and for your kind support. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and...

Sharm el sheikh
Reviewed 18 January 2017 via mobile

We are family for two adults and two small children. Every years we traveling to Cairo, but the first time we are in this beautiful hotel. Starting from the welcome drink at the reception (very fast check-in) , help from the bellman, nice and clean suit room was fantastic. Thanks a lot guys for the nice time in hotel. Sweets...

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Helpful?
Thank Anar_Huseyn
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. Glad to see that in general you were happy with the services you received...

Reviewed 17 January 2017 via mobile

nice accessible location near to the river Nile and the main attraction sites in cairo both modern and ancient (except the pyramides) it can't be a five stars hotel as they claim .. the hotel is old yet renovated but couldn't reach the satisfactory 5 stars level ... or even 4. the front office staff were all professionals.. welcoming, helpful...

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Helpful?
2Thank Kareem O
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, We would like to send you our sincere appreciation for your feedback upon your visit at Pyramisa Suites Hotel Cairo and for your kind support. Thank you for your positive and negative comments and please note that we will do our best to avoid any negative comments as our guests' satisfaction is our main goal. It will...

Manama, Bahrain
Reviewed 17 January 2017

Hotel is in great location ..quite area and near every thing We booked a triple room and when we reach was not available so they offer us a double room with extra bed added and we refused so they upgraded us to a suite ..so it was very good and big space hotel was so old ..doors hard to lock...

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Helpful?
Thank Chosen_by_4
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, Thank you for taking the time to convey your comments regarding your recent experience with the Pyramisa Suites Hotel Cairo. Your willingness to share your thoughts with us is genuinely appreciated. For your kind information, your comments are of a great importance to us, only through it we can aim to improve the level of services that...

New Delhi, India
Reviewed 12 January 2017

I am currently staying in this hotel and unfortunately have to stay in the same for few more days. I will not recommend it to anybody. This is most pathetic hotel I have seen till date with 5* cateogory. Most pathetic service, Nobody comes to attend you until you shout at them. Telephone doesn’t work , WiFI is horrible, Room...

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Helpful?
1Thank sanjaynolkha
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are...

Kent, Washington
Reviewed 12 January 2017

This hotel is well located, a block away from the Nile river. The triple bed room was pretty large and comfortable, also large bathroom, although a bit run down. Doors are so old they needed some oil to stop making noise when opening. The mattress was ok, loved that they changed the sheets every day. When I made my reservation...

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Helpful?
Thank larusaphilp
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, We would like to send you our sincere appreciation for your feedback upon your visit at Pyramisa Suites Hotel Cairo and for your kind support. Thank you for your positive and negative comments and please note that we will do our best to avoid any negative comments as our guests' satisfaction is our main goal. It will...

Sao Paulo, SP
Reviewed 3 January 2017 via mobile

We first booked a room for 3 people , and they gave us a room with 2 separate bed ( single beds). They said they didn't have other rooms and that they were full. After some talking they gave me and my family an upgrade to a bigger room. The hotel is in a nice location, I had a nice...

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Helpful?
Thank Sophia030901
hany t, General Manager at Pyramisa Suites Hotel Cairo, responded to this review

Dear our guest, We would like to send you our sincere appreciation for your feedback upon your visit at Pyramisa Suites Hotel Cairo and for your kind support. Thank you for your positive and negative comments and please note that we will do our best to avoid any negative comments as our guests' satisfaction is our main goal. It will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff

Additional Information about Pyramisa Suites Hotel Cairo

Address: 60 Giza Street | Dokki, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $95 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pyramisa Suites Hotel Cairo 5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Pyramisa Cairo Hotel Cairo
Pyramisa Hotel Cairo
Hotel Style:
#14 Best Value Hotel in Cairo
#33 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Pyramisa Suites Hotel Cairo staff and other travellers.
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Questions? Get answers from Pyramisa Suites Hotel Cairo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were the fifth floor and it was very quiet.”
 of 5 bubbles paulwE8513RA, 1 Feb 2017 | Read review
“Higher floors are better to see the Nile.”
 of 5 bubbles larusaphilp, 11 Jan 2017 | Read review
“Don't bother staying here in the first place”
 of 5 bubbles siandeve15, 14 Dec 2016 | Read review
“Bring ear plugs. They have an Arabic singer in the bar lounge and you can hear her all over the hotel.”
 of 5 bubbles 994kittyb, 21 Nov 2016 | Read review
“just ask at front disk”
 of 5 bubbles Blue_Divers, 7 Nov 2016 | Read review
5 of 5