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Le Meridien Heliopolis

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Traveller (120)
Room & Suite (110)
Dining (85)
Overview
  • Excellent30%
  • Very good39%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
“club floor”(9 reviews)
“nice hotel”(22 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (520)
There are newer reviews for Le Meridien Heliopolis
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Traveller rating
124
150
53
37
29
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LanguageEnglish
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124
150
53
37
29
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11 - 15 of 393 reviews
Reviewed 15 November 2017 via mobile

This is the basest hotel I ever stayed, the staff not friendly specially FO Team, I came at 7:00pm and they informed me the room not ready yet with very bad way, they also mentioned I had un issue in my reservation and after 30...More

2  Thank Ahmed A
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 16 November 2017

Dear Valued Guest, It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share their concerns with us so we can endeavour to meet...More

Reviewed 14 November 2017

This is my favorite hotel because everybody is so nice from the moment they pickup me in the airport all the chauffeur, the Front Door man: Mohamed; FD: Sherin, Nancy like all the staff; Bellman : Emad, Mahmoud ;Room Services : Essam ; like Club...More

1  Thank Robespierre M
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 15 November 2017

Dear Valued Guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Your lovely words regarding our Front Office, Room Service and Club Lounge staff being so nice are really appreciated....More

Reviewed 10 November 2017 via mobile

Only the localisation is worth mentioning (if you do not need to be downtown). Old rooms and not fresh. Hotel is basic and quite noisy, breakfast is also not great. There are better alternatives at same or barely higher prices frankly speaking...More

1  Thank dsp-geneva
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 11 November 2017

Dear Valued Guest, It is with great concern that I have read your review and thank you for bringing these issues to our attention, We always appreciate when our guests take the time to share their concerns with us so we can endeavour to meet...More

Reviewed 7 November 2017

I am extremely disappointed in my experience at Le Meridien Pyramids Hotel & Spa. The hotel was absolutely way less than what my expectations were in every way imaginable. First, my room was not as requested. Second, my room (and the room I was moved...More

2  Thank Alessandra Z
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 12 November 2017

Dear Valued Guest, We thank you for your positive review relating to your recent stay at Le Méridien Pyramids On behalf of Le Meridien Pyramids, we apologize for not meeting your expectations and confirm that this is certainly not the experience they aim to provide...More

Reviewed 9 October 2017 via mobile

Hotel might not be the best in the area but you will receive a good service and OK rooms. I stayed here for 4 nights with my family members and the stay was good. It might be perfect hotel for business traveler but not for...More

1  Thank Hany W
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 10 October 2017

Dear Valued Guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Your lovely words are really appreciated regarding good service and rooms. Our aim is to deliver the best and...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
USD 94 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#26 Luxury Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 94 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#26 Luxury Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (120)
Room & Suite (110)
Dining (85)
Pool & Beach (27)
Amenities (37)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Wtraveler2017
6 November 2017|
AnswerShow all 6 answers
Response from Nelly O | Property representative |
Yessssssss
0
Votes
Imad E
5 April 2017|
AnswerShow all 2 answers
Response from ManagementCairo | Property representative |
Guests can meet their visitors in the Lobby
1
Vote
Alaa E
1 January 2017|
AnswerShow all 4 answers
Response from ManagementCairo | Property representative |
Yes, pet should not be over 15KG
0
Votes
Room Tips
"5th Floor is non smoking floor"
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"High Hospitality"
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"Request a quiet room away from the street noise"
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"Don't come here"
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