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Le Meridien Heliopolis

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Traveller (120)
Room & Suite (106)
Dining (85)
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Overview
  • Excellent30%
  • Very good39%
  • Average16%
  • Poor8%
  • Terrible7%
Travellers talk about
“jasmin bar”(4 reviews)
“club floor”(9 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (525)
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396 results
Traveller rating
125
151
53
38
29
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LanguageEnglish
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125
151
53
38
29
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All reviewsjasmin barclose to the airportclub floornice hotelair portairport pickupegypt airsecond homebusiness triphotels in cairovisit cairoheliopolislobbytrafficinternetsecuritypyramids
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1 - 5 of 396 reviews
Reviewed 2 weeks ago

The hotel is in terrible condition. Rooms are quite worn out especially the bathrooms. Staff are quite helpful & friendly & they do their best to make your stay tolerable, but in all honesty, I can't but say avoid this hotel. Until major renovations happen,...More

1  Thank Michael H
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 2 weeks ago

Dear Michael, Greetings from Le Méridien Heliopolis… Thank you for choosing our Hotel, while recently visiting Cairo, and for taking the time to complete Tripadvisor online guest expectations survey. While going through your survey, I have noted that you are not quite satisfied with our...More

Reviewed 2 weeks ago via mobile

The hotel located on the main road to the airport about 10 minutes from it & around 30 minutes to the heart of the city. A basic 5 stars hotel nothing fancy. Rates are moderate, cooperate deals for businesses travelers are good. Breakfast good. Room...More

Thank Alfred A
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 2 weeks ago

Dear Alfred, We are more than delighted to note that you have appreciated your recent stay at Le Méridien Heliopolis, and very proud to read the charming words you have posted expressing your satisfaction, particularly your appreciation to our services and location. We thank you...More

Reviewed 3 weeks ago via mobile

I stayed for 3 nights. The 1st 2 nights I was in room 610. The next night I was in 823. Stark differences were noticed. 1. 610 - WIFI socket was found lying on the floor. Absolutely no WIFI at all. It took almost 3...More

Thank Vishy28
Response from Nelly O, Administrative Assistant to the General Manager at Le Meridien HeliopolisResponded 3 weeks ago

Dear Valued Guest, Thank you for staying at Le Méridien Heliopolis. It is very rewarding to read your motivating comments and we thank you for it. It is with great concern that I have read your review and thank you for bringing these issues to...More

Reviewed 2 April 2018 via mobile

My wife and I stayed there twice in March. We enjoyed Both times. The front desk was very friendly and accommodating. The buffet breakfast was good. Loved the cooked to order omelettes they made. However, make sure that you keep your eyes on your luggage...More

Thank DZook
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 3 April 2018

Dear Valued Guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Your lovely words are really appreciated regarding the Front Desk being friendly and accommodating. Appreciate your charming comment regarding...More

Reviewed 1 April 2018

We had a long layover in Cairo on a return flight JNB - BKK. Egypt Air booked us into the hotel (complimentary) as the layovers were longer than six hours in both directions; all meals included. Customer service was good, the room is spacious with...More

Thank ashton o
Response from Nelly O, Administrative Assist. to the General Manager at Le Meridien HeliopolisResponded 3 April 2018

Dear Valuable guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. We really appreciate your lovely and wonderful words regarding our Customer Service and spacious room. We are delighted to...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
USD 87 - USD 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#26 Luxury Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 87 - USD 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Cairo
#18 Romantic Hotel in Cairo
#21 Business Hotel in Cairo
#26 Luxury Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (120)
Room & Suite (106)
Dining (85)
Pool & Beach (27)
Amenities (37)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Wtraveler2017
6 November 2017|
AnswerShow all 6 answers
Response from Nelly O | Property representative |
Yessssssss
0
Votes
Imad E
5 April 2017|
AnswerShow all 2 answers
Response from ManagementCairo | Property representative |
Guests can meet their visitors in the Lobby
1
Vote
Alaa E
1 January 2017|
AnswerShow all 4 answers
Response from ManagementCairo | Property representative |
Yes, pet should not be over 15KG
0
Votes
Room Tips
"5th Floor is non smoking floor"
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"High Hospitality"
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"Request a quiet room away from the street noise"
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"Don't come here"
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