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Sonesta Hotel, Tower & Casino Cairo

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Sonesta Hotel, Tower & Casino Cairo
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552 Reviews from our TripAdvisor Community

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Showing 424: English reviews
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Reviewed 6 days ago NEWvia mobile

this hotel has a very nice team of people running it. all friendly, helpful and ready to assist. nice place to be. decent choice of food, great barber shop. room a bit cold but nothing serious. close to the airport

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Helpful?
Thank Dimitri S
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Thank you for taking the time to provide us with your feedback regarding your stay at Sonesta Hotel, Tower & Casino. We look forward to the pleasure of welcoming you back at Sonesta Hotel Tower & Casino. Best Regards, Amany George Executive Office Manager

Reviewed 1 week ago via mobile

In a very good location in the heart of cairo and so close to the airport. It has a nice italian restaurant called la gondola and a good Lebanese one called Baalbek with reasonable prices but the whole hotel needs to be renovated

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Helpful?
Thank Gaby H
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Gaby, Thank you very much for taking the time to review our property. We are doing everything we can to minimize the inconvenience. Looking forward to welcome you back. Thanks & regards, Amany George Executive Office Manager

Alexandria, Egypt
Reviewed 2 weeks ago via mobile

The room service staff have stolen the money from the safe and my shirts also my cosmetics bag and they looked terrible and the management team are denying the whole thing it was the worst experience thank good this nightmare is over think twice before deciding to book a room in this hotel and take things you won't be sad...

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Helpful?
Thank h-ghoniem
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Ghada, Ghoniem and Alaa, First, let me say that we sincerely regret the fact that you were not satisfied with your recent stay. Now to your accusation that you have been robbed at the hotel, first let me state that as an employer we are not in the position of accusing an employee of wrong doing without clear proof....

Accra, Ghana
Reviewed 3 weeks ago

Close to the airport. Large hotel with lots of marble. Slow check in. Large but cold bedroom. Was in the "new wing" but it looked like to could have a make over - room decor a little dated. The breakfast buffet was OK, nothing that special. The conference facility (was hosting a one day meeting) was fine. Efficient and nice...

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1Thank simonaccra
Southampton, United Kingdom
Reviewed 3 weeks ago

We stayed two nights in the hotel from 16/1 to the 18/1. The hotel is conviently located not too far from the airport or the lively area of Nast City with all what it offers as well as the hert of Cairo. This location makes it the most convenient place to stay for business people. It is ok as well...

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Helpful?
1Thank Suz J
Reviewed 31 December 2016 via mobile

Staying at this hotel was one of the highlights of my trip! The view was incredible, the staff was so friendly especially Michael who is very helpful, and the prices were great. Breakfast is very tasty.

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Helpful?
2Thank Maher1547896
Amany G, Manager at Sonesta Hotel, Tower & Casino Cairo, responded to this review

Dear Mikel, Thank you for the nice comments and looking forward to welcome you back at our hotel. Best Regards, Amany George Executive Office Manager

Benghazi
Reviewed 28 December 2016

Stayed for 3 days in this hotel , They delayed a bit in check in claiming they didn't get the email Bed is not very comfy , had to ask them several times to change the bed sheets , found blood one of them ! One they there was a wedding in the hotel , they where dancing and singing...

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4Thank Mohamed G
Dubai, United Arab Emirates
Reviewed 25 December 2016

I stayed for 4 nights during my business trip to Cairo. The hotel is quit good, 15 minutes from Cairo Int'l Airport. I was upgraded to an executive room which was nice and located on top floor. Very convenient to stay away from any noise in lobby and street. The room is quit comfortable, cover all basic requirement, good selection...

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2Thank AlaeddineA
Switzerland
Reviewed 16 December 2016

Secure hotel (car check & person check before entering the hotel), very friendly staff, specially to mention Mr. Yehia, hwo helped me with the selection of the best available room. Good restaurants with excellent food, breakfast ok. I would stay there again.

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3Thank Michael E
Cairo
Reviewed 14 December 2016 via mobile

*The air conditioning at the room (no cool air) *no variety at the breakfast at all *I like the room is very clean and very comfort. * the housekeeping didn't shoeshine or showercap again I have to request it again.

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Helpful?
Thank Ahmed M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Sonesta Cairo's 409 spacious guest rooms and suites offer a variety of luxurious amenities. A room on the executive floors offer exclusive lounges and 24-hour concierge service. The poolside bar and full-service spa with a Turkish steam bath are heavens for relaxation. After the pampering, the hotel offers several options at its gourmet restaurants serving Italian, Lebanese, Japanese, or French cuisine. One of the best Cairo hotels, the Sonesta is ideal for both business and leisure travelers. ... more   less 

Additional Information about Sonesta Hotel, Tower & Casino Cairo

Address: 3 El Tayaran Street, Nasr City, Cairo 9039, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $129 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sonesta Hotel, Tower & Casino Cairo 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
Sonesta Hotel, Tower & Casino Cairo Hotel Cairo
Sonesta Hotel, Tower And Casino Cairo
Sonesta Cairo Hotel
Sonesta Hotel Cairo
Cairo Sonesta
Hotel Style:
#11 Spa Hotel in Cairo
#11 Casino Hotel in Cairo
#26 Business Hotel in Cairo
#30 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel, Tower & Casino Cairo staff and other travellers.
3 questions
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Greater London, United Kingdom
4 months ago
Cairo Governorate, Egypt
over a year ago
Macungie, Pennsylvania

See all questions (3)

Questions? Get answers from Sonesta Hotel, Tower & Casino Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the restaurant are very dark. Choose street view and definitely none smoking and if problems. Report it.”
 of 5 bubbles suzj2015, 29 Jan 2017 | Read review
“Bad choice compared with money value - Avoid if possible”
 of 5 bubbles MohamedG557, 27 Dec 2016 | Read review
“Rooms in higher floors are more quieter.”
 of 5 bubbles AlaeddineA, 24 Dec 2016 | Read review
“choose 10th floor -Executive floor”
 of 5 bubbles , 24 Oct 2016 | Read review
“Some rooms are quite dark. Ask for an extra lamp or bring your headlamp. Lamps at beds are not for reading guests.”
 of 5 bubbles ahi-nama, 7 May 2016 | Read review
5 of 5