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Cairo Marriott Hotel & Omar Khayyam Casino

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2,141 Reviews from our TripAdvisor Community

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There are newer reviews for Cairo Marriott Hotel & Omar Khayyam Casino
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Showing 1,684: English reviews
Chicago, Illinois
Reviewed 29 May 2014

The location is great, the staffs were friendly, the room was to small and does not smell fresh, the internet not for a free, the furniture's in the room was old and the desk chair was broken, the rooms need some update. Comparing this property with the other properties In the USA, this is really not modern, old and very...

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2Thank chicagokev69
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear Chicagokev69, Thank you for your feedback and we are sorry for the experience you had. We will get into every point you mentioned and will get back to you. Best Regards, Mosaad Hussein mosaad.hussein@marriott.com eCommerce Manager

Irbid, Jordan
Reviewed 28 May 2014

the hotel is good enough too stay in, but the reception employee is not nice enough to encourage you to stay. The day I stay in the hotel was my birthday and the hotel celebrate my birthday with a very nice move, because of this move I wrote a letter to the hotel to thank them but when I give...

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4Thank Qasrawi85
EmyElShourbagi, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear Guest, Thank you for your feedback, and I apologize that you did not have a good experience with us during your last stay. I would very much welcome a discussion with you on the issue that you had with us, and would appreciate if you could contact me on yasmine.elgammal@marriott.com Kind regards Yasmine El Gammal Customer Care

Doha, Qatar
Reviewed 25 May 2014

If you pay good money you expect value. If i had paid the same amount to any other 5 star hotel in cairo i would have defiantly had a better room with modern things,, like a 21st century phone, a slimmer tv, slippers in the room, dental kit, power convertor and privacy. Question why house keeping so annoying. If i...

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3Thank TSeoudi
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear Mr. TSeoudi Thank you very much for your valued review. We take our customer feedback with extreme care and would like to communicate with your goodself to better assess the problem and make sure we always have you as our loyal guest for a more rewarding experience in the future. Thank you and kind regards. Mosaad Hussein eCommerce Manager

Reviewed 22 May 2014

The hotel is a castle in the middle of Cairo on Zamalek island on the Nile. The main building it used to be a castle with a classic roccoco style. I assume any maintenance work on this property is practically a restoration. So far so good. However what the owner has done few years ago is adding two huge towers...

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1Thank cosmopolice
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear cosmopolice, Greetings from Cairo Marriott Hotel, Thank you very much for your feedback and comments about our hotel, we do appreciate your interest in our palace and the historic story behind it. We look forward to welcome you back again soon and we can arrange for you a guided tour in the palace to elaborate more about our Gezira...

Dubai
Reviewed 19 May 2014

Cool location, and nice pool and outside cafe areas. The rest of the hotel is not very nice. The little shopping arcade (that you have to walk through) is old, and the rooms are even older (I was even "upgraded" to the Executive floor. Yikes. It's kept relatively clean for its age, but a clean old thing is still an...

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Helpful?
Thank ConstantTraveler_971
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear ConstantTraveler_971, Thank you for your feedback on our hotel and we are truly happy that you enjoyed yours stay, to make sure that give you the best hotel experience ever we appreciate your valid points and we are working on it. We look forward to welcome you back again soon. Best Regards Mosaad Hussein eCommerce Manager

Brisbane, Australia
Reviewed 19 May 2014

This is a beautiful hotel that was once a palace. I was accommodated here after an accident in Egypt. The staff were empathetic and caring. Khaled from the business centre took me on a special tour of the palace and the breakfast staff were very helpful given that I had a broken arm.

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Thank Jackie H
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear Ms. Jackie, Thank you for sharing your feedback and we hope that your arm is better now . Looking forward to welcome you back again soon. Best Regards Mosaad Hussein eCommerce Manager

San Jose, Costa Rica
Reviewed 18 May 2014

The hotel is a real well kept palace. The rooms are nice and have everything you need. The architecture of the place is astonishing and the staff is very nice and helpful. The staff is always willing to help and they have a smile in their faces. Very nice people. The food is good, the meat was a bit dry,...

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Thank MariPeralta
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

we are glad that you liked our palace and we hope you will visit us back again soon. Best Regards Mosaad Hussein eCommerce Manager

London, United Kingdom
Reviewed 17 May 2014

The main hotel was a palace built to house Empress Eugenie of France when she came to open the Suez Canal - they say the white marble on the stairs was looted from the cap of the great pyramid and the ceiling paintings were done by slaves working 24 hours a day. Just amazing to see and be there. The...

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Thank HAR225
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Thank you for your feedback and we look forward to welcome you back again soon. Best Regards Mosaad Hussein eCommerce Manager

Reviewed 16 May 2014

Cairo may be noisy, and heart of cairo may be noiser, but in this hotel i guarantee to have the full luxury and enjoy quietness. staff are extremely friendly. it is in the middle of every thing you can enjoy the Nile views and cruise

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Thank Nazaryia
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Dear M. Nazaryia, Thank you for your feedback and we look forward to welcome you back again soon. Best Regards Mosaad Hussein eCommerce Manager

Dublin, Ireland
Reviewed 15 May 2014

I stayed here on a business trip and was very impressed with this hotel. The staff were cordial and helpful if not overalls friendly. The room was a little on the small side but was very comfortable and clean with a nice view of the Nile. The hotel has many food options all of which I found to be of...

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Thank Daragh H
CairoMarriottHotel, Manager at Cairo Marriott Hotel & Omar Khayyam Casino, responded to this review

Thank you for sharing your feedback. Best Regards Mosaad Hussein eCommerce Manager

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Near Cairo Marriott Hotel & Omar Khayyam Casino

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Among the premier Cairo, Egypt, hotels, Marriott Cairo Hotel & Omar Khayyam Casino, in the Zamalek area, is the perfect destination for weekend getaways, vacations and business travel. The twin towers of this landmark hotel rise 20 stories high and provide magnificent views of the Nile and six acres of palace gardens. Dear valued guest, Please excuse us as we are closing our swimming pool for renovation to enhance our facilities and make your stay always more brilliant. closure will be from 08th of October 2016 till end of June 2017. ... more   less 

Additional Information about Cairo Marriott Hotel & Omar Khayyam Casino

Address: 16 Saray El Gezira Street, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $167 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cairo Marriott Hotel & Omar Khayyam Casino 5*
Number of rooms: 1087
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Travelocity and TripOnline SA so you can book your Cairo Marriott Hotel & Omar Khayyam Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cairo Marriott Hotel And Omar Khayyam Casino
Cairo Marriott Hotel & Omar Khayyam Cairo
Marriott Cairo
Hotel Style:
#2 Casino Hotel in Cairo
#5 Luxury Hotel in Cairo
#6 Romantic Hotel in Cairo
#7 Business Hotel in Cairo
#9 Family Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Cairo Marriott Hotel & Omar Khayyam Casino staff and other travellers.
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London, United Kingdom
Exton, Pennsylvania
Toronto, Canada

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Questions? Get answers from Cairo Marriott Hotel & Omar Khayyam Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Option of Nile facing rooms”
AnjaliC235, 20 Apr 2017 | Read review
“Even garden view rooms have a good view of the Nile.”
djanguy, 15 Apr 2017 | Read review
“Do not stay in the old part of the hotel and ask for a garden view”
kiwipink, 12 Apr 2017 | Read review
“Executive floors give access to lounge with free coffee, drinks and snacks/foods”
392allans, 9 Apr 2017 | Read review
“Excellent palace. Nice architecture. Excellent food. Feels like home”
476ghassanc, 5 Apr 2017 | Read review
5 of 5