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Radisson Blu Hotel, Cairo Heliopolis

getaroom.comUSD 96*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 183*
USD 96*
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USD 114*
USD 113*
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Radisson Blu Hotel, Cairo Heliopolis
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819 Reviews from our TripAdvisor Community

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Showing 690: English reviews
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Alexandria, Egypt
Reviewed 3 days ago NEWvia mobile

I went to your spa , the worst experience ever and the worst management leaded by aggressive manager called Marie , she is very tough , rude and unable to solve any guest complaint , do not recommended at all

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Helpful?
2Thank tarekye
HOTEL’S FAVOURITE REVIEW
Reviewed 3 April 2017

It was an amazing experience with this hotel. i was there for pyramid visit. the service,hospitality & buffet system are really awesome !!. i got a taxi from their to see the pyramid. it wasn't costly . I got a nice driver he help me a lot and i paid very less for his service, he didnt ask much amount

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Helpful?
Thank Rifad A
About Hotel's Favourite Review
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Rifad, First of all I would like to thank you for choosing Radisson Blu Hotel, Cairo Heliopolis and finding time to write such a nice review about our hotel. Positive comments like yours are huge motivation and determination for our team members to remain the best and keep delighting our precious guests. We look forward to seeing you back...

Reviewed 5 days ago NEW

I stayed here for 2 weeks, the staff are good the rooms are ok, with outdated equipments like TV and fridge. there is a swiming pool and a gym in the last floor, but I really didn't try them out. I wasn't the one paying so I have no idea about the price. The area isn't that good. the only...

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Helpful?
Thank bahaeddin s
Hendrik-Ido-Ambacht, Zuid-Holland, Netherlands
Reviewed 3 weeks ago via mobile

This hotel does not know anymore you are a guest who pays the bill. The staff is really unfriendly and unexperienced. Service is very low and main sections of the hotel does not operate well. Too less maintenance to the rooms and business lounge and swimmingpool were not opened as qouted. Breakfast gets very poor and staff let's people wait...

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Helpful?
Thank Arco V
CarlsonRezidor, Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Arco, Thank you for taking the time to write your review. We regret to hear about the disappointing service you received throughout your stay, the condition of the hotel, and the options available at breakfast. We appreciate your comments and have shared your feedback with hotel management to continually improve our guest experience.

Nairobi, Kenya
Reviewed 4 weeks ago via mobile

The hotel has a good location, but service is poor. The hot water has been a problem on each stay and this morning there was no hit water. I would advice to avoid this hotel until they fix their hot water issues.

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Helpful?
Thank 254henrik
CarlsonRezidor, Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Thank you for reaching out and writing your review. We are delighted our location was suitable for your needs but apologize for any water issues you may have had. Your comments have been sent to the hotel management team for further review and we hope you will give us another opportunity to exceed your expectations if you are in the...

Reviewed 12 April 2017

A nice location friendly staff, and one of the best massages in Cairo the masseuse Monin is great and the manager of the Place Mrs Marie Fayez is great, while the hotel is not bad. I recommend the spa service

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Helpful?
1Thank Bassel B
Hyderabad, India
Reviewed 12 April 2017

the best best and closest one to the airport , they have a shuttle service which is really gr8 for people arriving at late in the evening. Lovely place and courteous staff! loved the breakfast! overall twas a good stay!

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Helpful?
Thank Srijata H
Oslo
Reviewed 10 April 2017

After a week of business meetings in Cairo we chose to stay at this hotel for the last night to be close to the airport (traffic can be horrible in Cairo). The hotel looks nice in the common areas, and the Italian restaurant was quite good (only one we tried). But the room was really showing its age. The window...

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Helpful?
Thank MagicByte
CarlsonRezidor, Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Thank you for reaching out and sharing your experience. We are delighted you liked the common areas of the hotel and your meal in the Italian restaurant. We regret to hear you were disappointed with the condition of your room and the issues with the water in your shower. We are also sorry for the service your received from your...

Los Angeles, California
Reviewed 9 April 2017 via mobile

Having a long layover with two kids at the Cairo airport, we considered the Fairmont and went with the Radisson to save a little money because the stay was just for a few hours. From the moment we arrived, we realized our decision was incorrect. The kids wanted ice cream and the little stand had what appeared to be melted...

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Helpful?
Thank Donald R
CarlsonRezidor, Customer Care at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Donald, Thank you for taking the time to reach out and write your review. We are sorry that the hotel was not to your liking and that your guest room did not meet your expectations. Your feedback helps us to continuously improve our services and has been sent to the hotel management team for further review. We hope for...

Reviewed 5 April 2017 via mobile

The worth customer experience! Staff has no idea what does customer service means. My first and last visit to this place. Ordered a King Size bed I got single bed that I couldn't fit in. Asked for coffee at breakfast it then 45 min to get my coffee

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Helpful?
Thank Spiro C
Radisson B, General Manager at Radisson Blu Hotel, Cairo Heliopolis, responded to this review

Dear Our Beloved Guest: We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of The Radisson BLU Hotel, Cairo Heliopolis Management and Team, we would like to extend our sincere apology for the bad experience happened for you. It's really disappointing to hear that whilst we strive to offer our guests...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Superbly located in Heliopolis, The new Radisson Blu Hotel, Cairo Heliopolis is the hotel of choice for business travelers and tourists. Providing spacious, well appointed guest rooms. The hotel is the perfect oasis for guest visiting the city. Flexible meeting rooms and a day-lit ballroom make the hotel one of the area's premiere conference venues. After a hard day’s work, or following a visit to Cairo sights guests can relax and unwind in the Egyptian sun at the hotel’s rooftop pool and elegant spa area. ... more   less 

Additional Information about Radisson Blu Hotel, Cairo Heliopolis

Address: Abdel Hamid Badawi Street Extension | Heliopolis Area, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $123 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, Cairo Heliopolis 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Cairo Heliopolis Hotel Cairo
Hotel Style:
#12 Spa Hotel in Cairo
#24 Business Hotel in Cairo
#33 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Cairo Heliopolis staff and other travellers.
5 questions
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Questions? Get answers from Radisson Blu Hotel, Cairo Heliopolis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think that there is any good view ! the corner rooms are quieter since they don't open to the lobby”
bahaeddins2017, 18 May 2017 | Read review
“For luxury then i would recommend to get in. All rooms are quite costly but i can ensure that u will feel like awesome !!!!”
rifada2015, 2 Apr 2017 | Read review
“Choose a high floor facing away from the main road.”
  • View from room 706, nice and quiet
Ian0829, 30 Mar 2017 | Read review
“Higher floors. No noise from the street if windows are closed.”
Saz_Beautyspot, 19 Mar 2017 | Read review
“very good and helpful staff”
moatazeh, 8 Mar 2017 | Read review
5 of 5
getaroom.com
USD 96* /night
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Booking.comUSD 114
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*Disclaimer
Prices are for 1 room, 2 adults
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