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New Garden Palace Hotel

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New Garden Palace Hotel
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71 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Karachi, Pakistan
1 review
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 18 February 2012

I stayed for about a week there and really find staff very friendly. The manager is also very helpful. Internet is available in lobby and in some rooms as well.

Helpful?
55 Thank AmanAhmed
Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 22 January 2012

i found this hotel a really friendly nice place to stay, and enjoyed my time there, the staff are very friendly and welcoming and made me feel very much at home, i will return to the hotel in the future :)

Helpful?
56 Thank Safa Joanne L
shanghai
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 October 2011

I did not choose to stay here. Actually I booked through Agoda at another place, but when I got there they said they had no room and moved me here, involuntarily. This is a scary, scary place. Like other reviewers, the room is old and dirty. Mine did not come with any towels in the bathroom (and I probably wouldn't... More 

Helpful?
3 Thank sjhou1

Travellers are raving about these Cairo hotels

Houston
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2011

First I want to say that the staff here was extremely helpful and friendly. They helped me with many things everyday, gave directions, even gave me free tea and juice when I was hanging out in the lobby. The housekeeper was a sweet woman who was very respectful of privacy and did not clean my room (I requested to have... More 

Helpful?
2 Thank jbenkato
Non
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 March 2011

Unfortunately we red reviews on hostelworld.com and not here. There the hotel received much better grating that was in fact far away from reality. Do not expect that they provide pick up service as promised on the web site. Instead they claim that you missed the driver waiting for you. Yes, laying is their strongest service. Be aware while paying,... More 

Helpful?
7 Thank Sabinilk
Newcastle upon Tyne, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 February 2011

The photos advertised by this hotel, are nothing like the real thing, if fact I told the manager I was sure he had taken pics of another hotel. I arrived about 4am only to be barked at I must pay in cash, they don't deal with any cards even though I had reserved by credit card. The porter escorted me... More 

Helpful?
7 Thank polly2603
Bengaluru, India
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 January 2011

My trip to Cairo was truly out of my "Bucket List " ! My expectations from the stay were very low , owing to the price points ... however i was pleasantly surprised that it turned out to be just fine . Don't have too many expectation from the breakfast though ( cold boiled eggs and toast )!!! A little... More 

Helpful?
23 Thank niray
Rotterdam, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 January 2011

When you enter the hotel the lobby looks good and the staff seems friendly. But once you get in your room disappointment begins. Dirty old carpet floors, everywhere wires from the walls, sockets don't work, relatively clean sheets that are way to short to protect you from the dirty old matrasses and blankets. The staff wants to keep your passports... More 

Helpful?
4 Thank LauJed
Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 December 2010

We arrived in Cairo at 8PM. I wanted to make sure I have a hotel room waiting for us, so I pre-booked my hotel using Orbitz. Apparently, in order to reserve this hotel online, we needed to pay in advance, and I did, booking one or two nights. So basically this hotel was prepaid. When we walked into the hotel... More 

Helpful?
3 Thank harmony101
encino
1 review
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 September 2010

I went with my family and 2 kids and i had a great 2 week vacation. The price was great, the food was magnificent, the staff were very friendly.

Helpful?
18 Thank rhannaEncino

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Villa De Angelis is provided with a parking area, a nice garden, among lemon groves, and in the garden you find tables, sun chairs and children games, ideal to relax after a day spent on the beach or visiting sites of cultural interest. Services: reception, breakfast from 8:00 to 10:30, daily cleaning of the rooms, midweek change of the linen, car park. Restaurants, shops and bars less than 3 km distance. City center, railway station, harbor, post office and banks less than 5 min. drive. ... more   less 

Additional Information about New Garden Palace Hotel

Address: 11 Modareat Al Tahrir St. | Garden City, Cairo 02, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: $27 - $67 (Based on Average Rates for a Standard Room)
Number of rooms: 80
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Also Known As:
New Garden Palace Cairo
Hotel Style:
#19 Spa Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from New Garden Palace Hotel staff and other travellers.
2 questions
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Questions? Get answers from New Garden Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't go.”
 of 5 bubbles anominous2015, 31 Aug 2015 | Read review
“Lower floors that face the side street are quieter.”
 of 5 bubbles OneWeirdGlobe, 13 Apr 2015 | Read review
“They try to give you the worse room when you book it from internet, because they do big offers by internet. You don't need to accept. Keep calm and kind (it is important), ask and wait to another room and they will give you.”
 of 5 bubbles marta_aguiar_brasil, 25 Feb 2013 | Read review
“rooms on the 9TH FLOOR”
  • dusty headboard
  • rotten door frame
  • more ROT
  • dirty edges
  • Dirt and dust in the corner
  • corner behind the curtains
  • Damp ceiling
  • pipe sticking out above seat level
 of 5 bubbles R33nap, 11 Sep 2012 | Read review
“10th floor if you want internet”
 of 5 bubbles jbenkato, 25 Jul 2011 | Read review
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