Gangnam Family Hotel
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Gangnam Family Hotel

143, Bongeunsa-ro, Gangnam-gu, Seoul 06122 South Korea
hotel reception area
Traveller (67)
Panorama at the Gangnam Family Hotel
360
Panoramas (11)
Twin room_Gagnam Serviced Residences
Room & Suite (164)

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About

4.0
#174 of 516 hotels in Seoul
4.0 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
From June 2013, Dormy Inn Seoul will run a business under the name of GANGNAM SERVICED RESIDENCES. We recently renovated room condition and ready to serve all guests with high class service and devotion. One of the best serviced residence experiences begin as you approach GANGNAM SERVICED RESIDENCES. We are located in the heart of Gangnam which is the place for business and entertainment. As your home away from home, full furnished (Laundry machine, kitchen and refrigerator) guestroom is just ready for you with reasonable rate. We are perfectly optimized for long staying guest, family and the business, and KAL Limousine No.6703 brings you in front of Gangnam Serviced Residences. From us, you can conveniently approach COEX, World Trade Center just 10 minutes by vehicle. And line No.9 7mimutes, No.2 15minutes by walking. Gangnam Serviced Residences complimentary services include:◈Free internet and wireless◈Full furnished (laundry machine, kitchen with cooking utensils, iron and refrigerator)◈Free parking lot◈24hour personal assistance service
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Property amenities
Car park
Free High Speed Internet (WiFi)
Sauna
Coffee shop
Airport transportation
Business Centre with Internet Access
Meeting rooms
Baggage storage
Wifi
Breakfast available
Breakfast buffet
Vending machine
Car hire
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Bottled water
Refrigerator
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
English, Chinese, Japanese, Korean

Location

143, Bongeunsa-ro, Gangnam-gu, Seoul 06122 South Korea
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Gimpo Intl Airport
21.5 km
See all flights
Incheon Intl Airport
Sinnonhyeon
7 minSeoul Metropolitan Subway
167Reviews18Q+A25Room tips

Reviews
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Detailed Reviews
Hoopmans wrote a review June 2013
Dublin, Ireland70 contributions60 helpful votes
4.0 of 5 bubbles
Our family had a 2 week stay here and we were very happy with rooms we had at the Gangnam Serviced Residences. Both rooms had both a double and single bed. (The single being slightly hard due to wooden base). As other reviewers had mentioned previously, the washing machine was a God send, particularly as the weather has become very warm during our 2nd week and the washing powder jar was topped up every day when rooms were being serviced. Reception will send up an ironing board and iron if you need one.
WiFi was freely available in our rooms and there were also a couple of computers in the lobby which are free to use.
Although the hotel was busy, there were no loud noises from other rooms/halls etc that we heard during our stay, we were on the 5th floor and could however hear the traffic out front but that did not bother us at all.
There is a small restaurant down stairs but we did not use it so cannot comment. The lobby/reception area is quite small, but adequate, and outside beside it is a small shop where you can buy drinks snacks etc and sit outside and watch the world go by. Further down towards the metro station are 2 bigger stores just past the Best Western hotel next door.
There are no safes in the rooms but they have safe deposit boxes at the reception which are free to use.
Nearest subway is Sinnonhyeon a 5 minute walk downhill and Gangnam a further 5 - 10 walk left of Sinnonhyeon station. But be warned the walk from Sinnonhyeon back to hotel is uphill and not easy, particularly after a long day and weather very warm so maybe consider a taxi back which from Gangnam cost approx €3.
The airport KAL Limousine from Incheon stops next door at the Best Western so if using this bus ask the driver to let you off there. When getting there you will drive past it from the other side of the road but don't worry as the bus turns further up the road and goes by another hotel before turning back to go by the hotel on the its side of the road
Overall we enjoyed our stay and would stay there again
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Date of stay: June 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: If you don't want to be disturbed by noise of traffic then ask for a room at rear of hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DormyInnSeoul, Manager at Gangnam Family Hotel
Responded 12 June 2013
Thank you for your detailed feedback on TripAdvisosr. We are extremely pleased to read that you and your family had a fantastic stay. As a valued guest, your observations and feedback are greatly appreciated and attentively considered so that we may continue to strive to improve the services and facilities of hotel. please come and visit us again in the near future and we will assure you with another wonderful stay. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ville P wrote a review July 2014
Helsinki, Finland1 contribution5 helpful votes
5.0 of 5 bubbles
I stayed at the hotel with my friend for 3 weeks and we enjoyed our stay very much. The staff was always helpful when we had something to ask, even if they didn't know they put a lot of effort to the search for the answers to our questions. I loved the fact that the staff would always smile when we or other visitors passed by and greet us. The room cleaning was precise and if you stay at this hotel for longer periods of time like we did, there will be cleaning every day and every third day all the bed sheets etc. will be changed aswel. The fact that the room had own washing machine + powder was a huge bonus too. Cleaning lady also brings couple of bottles of water every morning. : )

The room itself was very pleasant; we had our own kitchenette with everything you might need for simple cooking, the room was clean and well taken care of and for the price this hotel offers really big rooms. We had the twin bed room and there was good amount of spare space available all the time even though we had bought huge amounts of souveniers etc.

I saw that some people had complaints that the air conditioning didn't work or that you couldn't sleep because the sound of the traffic was too loud inside. We had zero problems with air conditioning and I think the main problem with it is that people don't know how to use it and don't bother to try harder / ask help or certain people might be used to something better and can't accept a few degree changes in the temperature. The traffic problem also confuses me. Our room was on 5th floor and when you closed the windows you couldn't hear a thing from outside and you could sleep all peacefully.

The location of the hotel is good aswel. It is close to a nice food street filled with all kinds of asian restaurants and bars. We ate there almost every day trying out new foods in new places. There are huge clubs also nearby, like one of the asias biggest, if not the biggest club Vanguard. The Sinnonhyeon subway station is about 10 minutes of walk away from the hotel and the subway line number 9 departing from there has good connections to other lines. Express line 9 also leaves from there which stops only at the major stops.

All in all this hotel was excellent value for your money and I could recommend this to all kinds of travellers. Just keep in mind that sometimes accepting something a little out of your comfort zone is just a positive new experience and not something you need to start complaining about instantly. Adapt to the new environment, accept the local ways and honor their traditions and have fun!
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Review collected in partnership with this hotel
Date of stay: May 2014
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: If you can't handle any kind of disturbance at night, ask for a room on the opposite site of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 29 July 2014
Thank you for taking the time and effort to share your positive comments with future travellers to Seoul. We Glad to hear that our property is excellent for long staying on your wonderful review. Our team will continue to strive to provide most exceptional service to all our guests at all times. We look forward to welcoming you back.
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Vytalstatistix wrote a review Sept 2014
Bengaluru, India44 contributions53 helpful votes
4.0 of 5 bubbles
Stayed in the hotel for 2 weeks. Overall, I found my stay to be very comfortable. Rooms are well maintained and serviced daily. They have an LCD TV but very few English channels. There is a small kitchenette in every room - stove, cooking vessels, plates, spoons etc There is also a fridge and a microwave. Vegetarians who would find it difficult to get food outside would find this place ideal since you can cook in the room. There is a small 7Eleven store which is walking distance from the hotel and you will be able to buy small utility items there.
I went as part of a large group. We had booked close to 25 rooms here. Breakfast was arranged for us in the Best Western Premier hotel which is 2 buildings away. The staff are courteous and helpful. They gave me directions to places that I wanted to go. There is free wifi available in the rooms and the lobby. The wi-fi speed was good.
The hotel is also walking distance from Sinnonhyeon metro station. Around the hotel, there are a lot of small hotels and pubs which are great places to hang out at night, with friends.
Overall, its a good place to stay - either with family or when you are on a business trip.
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Date of stay: August 2014
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Choose the rooms on the 12th floor or above. You will have a good view and lesser noise from the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 27 Sept 2014
Thank you for your Excellent Review of our hotel following your recent stay, much appreciated. Our staff always love to read and hear of the recognition they receive for their hard work and service and this truly works as a great motivator for them so thank you. Thanks again for your comments and we look forward to welcoming you back to the hotel in the near future.
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AKK wrote a review Aug 2016
Japan2 contributions7 helpful votes
1.0 of 5 bubbles
I have been struggling for awhile before I write this review. Finally, I decided to write it because rude people should be mentioned so others can be aware. I never have a problem with this hotel, however, in my last visit in July 2016, there was a reception staff named Tony Park who is the rudest Korean I have ever seen. He never say Hi to guests, never smile and he thought I dont know Korean and referred me as "아..그사람" which means "ah..ya.. this person...!!!" It's his job to handle complains, daily works tho, if he doesnt want to go to work, then stay at home! We are the guest, we are NOT suppose to be called "ah...this person"!
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Date of stay: July 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 30 Aug 2016
Dear AKEMEIMEI Thank you for your detailed and constructive feedback you have provided on TripAdvisor, which is greatly appreciated. First of all, please accept our most sincere apologies for the inconvenience you. I have addressed your comments with our Front manager, to ensure that this problem is rectified immediately. All our guest’s satisfaction and comfort is very important to us and we will conduct more thorough kindness to ensure that these type of problems do not occur again. Thank you Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ruadocampo wrote a review Sept 2014
Macau, China31 contributions100 helpful votes
1.0 of 5 bubbles
I regret staying in this place the moment I stepped out of the cab upon arrival. This place is so 1980's. All the way from the reception desk that reminds you of a motel, to the corridor that feels like a warehouse (no air con in the corridor!), and the room that feels like a college dormitory of 30 years ago, is simply a nightmare.

More 1980's retro items: wall mounted aircon unit, no electricity socket available to plug in your gadgets (I need to remove the plug of the desk lamp to release a socket!), full white tile bathroom. I haven't stay in anything this lousy since my trip to a remote province in China at least a decade ago.

The staff is not interested in helping you. I tried to borrow a electricity converter but I was told that they have ONE unit only and is being used by another guest. I asked if I can use it after the guests returns it and I was told that "we never know when it will be returned".

I was fooled by its proximity to other famous hotels such as Novotel and Ritz Carlton. Will never stay in here again and I suggest you to do the same.
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Date of stay: August 2014
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 24 Sept 2014
On behalf of the entire team at Gangnam Serviced Residence, we thank you for sharing the details of your recent visit. We were extremely disappointed to learn that your stay was not up to your satisfaction even we just renovated in 2013. And most of hotels and residences have air conditioner at the guest room but not in the corridor even 5 star hotel Furthermore, please accept my apologies abour our staff. We have addressed your comments with our team member to ensure that this problem is rectified immediately. All our guest’s satisfaction and comfort is very important to us . Thank you for your feedback, and our team will continuously strive to improve to provide excellent service to all our guests. Please do not hesitate to contact me directly if you have any travel plans back to Seoul.
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jleung2213 wrote a review Aug 2018
Albuquerque, New Mexico66 contributions76 helpful votes
3.0 of 5 bubbles
For the price, it was definitely an average room. It’s just old looking. However, the hotel staff were very nice and helped us out the best they could with limited English. Breakfast is very expensive and there aren’t many restaurants right next to the hotel although they aren’t far. There is a convenience store downstairs and there were two subway lines down the street.
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Date of stay: July 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler_MDR wrote a review Dec 2014
Burbank, California31 contributions48 helpful votes
3.0 of 5 bubbles
We stayed here for three nights. It was affordable for Gangam and had all of the amenities you need: stove, fridge, etc. However, this location is a bit far from everything. It is a 20ish minute walk to gangam station and takes a while by subway into downtown Seoul. Seems good for business travel but not tourists.
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Date of stay: November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 21 Apr 2015
안녕하세요. 강남레지던스입니다. 앞으로 더욱 편안하고 만족스런 서비스를 제공할 수 있도록 노력하겠습니다. 도보 2분 거리인 9호선 언주역이 개통하여 더욱 편리하게 오실 수 있게 되었습니다. 고객님의 소중한 의견주셔서 대단히 감사합니다.
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Anna K wrote a review Oct 2014
Kraków, Malopolskie, Poland8 contributions9 helpful votes
4.0 of 5 bubbles
Hotel is clean, room service is excellent, good localization (3 km to coex), near the Seoul Metro station. Hotel provides washing mashine, small kitchen with microwave, fridge. Good value for money. Mineral water is complimentary. Rooms are cosy and comfortable, plus they have been recently renovated so everything is new and clean. We had a problem with the washing mashine, we reported it and the same day we got the new one. The place is quite, simple but nice.
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Date of stay: August 2014
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 13 Oct 2014
Thank you for your wonderful review on TripAdvisor. We are extremely happy to learn that you have enjoyed your stay with us. All our team members will continue to provide most warm and personalized service to all our guests ensuring a memorable stay. Please come and stay with us again in the nearest future!
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ajurao wrote a review June 2014
Mumbai, India1 contribution3 helpful votes
4.0 of 5 bubbles
GSR is a very convenient place to stay on a long business trip. For breakfast , they had an average in house restaurant which close down , and then they offered breakfast next door at Best and Western , which was much better.Laundry services are efficient . The rooms are equipped with relatively modern kitchen and washing machine ( this is Korea after all) and rooms are cleaned every day , and bedding changed every day too ( except sunday) . The staff is very polite and can converse in English which is not the same in all serviced apartments. There are multiple 24 hour convenience stores in the building/next door and a small park which offers some scope for a relaxed evening . No gym or swimming pool , and no room service either. The wifi is fantastic and free. All in all , a great place .
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Date of stay: November 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: take the rooms facing Bongeunsa road
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 16 June 2014
Thank you for your Excellent Review of our hotel on Tripadvisor. We are most happy to hear that you found our hotel to be convenient. Your valuable comments has been shared with front desk team member, and we will continue to provide most excellent service to all our guests. Thanks again for your comments and we look forward to welcoming you back to the hotel in the near future.
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Stef A wrote a review May 2014
Miami, Florida18 contributions16 helpful votes
5.0 of 5 bubbles
This was a prime location, the room was clean and super comfortable, a home away from home. Mini kitchen, washer for clothes, everything you will need is provided. Location is minutes away from shopping, eating, very great location, very great space!! will stay here again for sure!!!
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Date of stay: May 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: In the middle of construction, so no room service or food available on site.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GangnamResidence, 매니저 at Gangnam Family Hotel
Responded 1 June 2014
Thank you for choosing Gangnam Serviced residence during your trip and sharing your valuable experience on Tripadvisor. We are also very happy to hear that you had a comfortable stay with us. Once again, thank you for your precious feedback, We look forward to seeing you soon.
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Answer from Everly r
New York City, New York16 contributions14 helpful votes
i think you can because the hotel is very wester in approach and hospitality wise they are very accommodating it is best to email them or call they do respond right away hope this helps
Answer from pamelasE6018AX
Manila, Philippines5 contributions3 helpful votes
We didn’t get their email address. But their ‘Contact Us’ in their website was helpful. We communicate to them through that and they usually reply within the day. Hope this helps. Have a great time in Seoul.
Franciska D asked a question June 2017
1 contribution1 helpful vote
do you provide early check in?
Seoul, South Korea
Yes, we provide early check in with extra charge. The extra charge is KRW 11,000/per hour (9:00 AM ~) before 9:00AM : 1 night charge. Thank you:)
Lena S asked a question Apr 2017
2 contributions9 helpful votes
is using the washing machine free?
Answer from GangnamFamilyHotel
Seoul, South Korea
Yes washing machine is free.Thank you .:)
Seoul, South Korea
Our breakfast style is Semi buffet. Thank you :)
yuyao107 wrote a tip Apr 2019
Kansas City, United States2 contributions
4.0 of 5 bubbles
"There no specific tips"
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dijeebaagil wrote a tip Feb 2019
Jakarta, Indonesia6 contributions9 helpful votes
4.0 of 5 bubbles
"To them who plan to do plastic surgery or medical treatment you can contact sales manager via e-mail for best discount room price."
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nickhurley wrote a tip Sept 2017
Seoul, South Korea36 contributions6 helpful votes
2.0 of 5 bubbles
"They are all the same"
Read full review
Ian S wrote a tip Aug 2017
Oxford, United Kingdom77 contributions46 helpful votes
3.0 of 5 bubbles
"Don't go for breakfast - is is worth trying the adjacent coffee shop and other close resturants instead"
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Jasonchi156 wrote a tip Nov 2016
San Francisco, California2 contributions
5.0 of 5 bubbles
"Ask for Namsan tower view."
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Not the right property for you?
There are more places to choose from in the Seoul area.
ALSO KNOWN AS
dormy inn seoul hotel seoul, dormy hotel seoul
FORMERLY KNOWN AS
Gangnam Serviced Residences
LOCATION
South KoreaSeoulNonhyeon-dong / Gangnam-gu / Gangnam / Nonhyeon / Yeoksam
NUMBER OF ROOMS
158
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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GANGNAM FAMILY HOTEL: Reviews (Seoul, South Korea) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Gangnam Family Hotel
Which popular attractions are close to Gangnam Family Hotel?
Nearby attractions include Smurf Magic Forest (0.4 km), Smurf Magic Forest (0.4 km), and GSM Global Seoul Mates (0.5 km).
What are some of the property amenities at Gangnam Family Hotel?
Some of the more popular amenities offered include free wifi, airport transportation, and breakfast buffet.
Which room amenities are available at Gangnam Family Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Gangnam Family Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at Gangnam Family Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Gangnam Family Hotel?
Conveniently located restaurants include Chef's Palette, Brick Oven New York Pizzeria, and The Square.
Are there opportunities to exercise at Gangnam Family Hotel?
Yes, guests have access to a sauna during their stay.
Does Gangnam Family Hotel have airport transportation?
Yes, Gangnam Family Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gangnam Family Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Gangnam Family Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
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