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Lotte Hotel Seoul

3,425 reviews
#15 of 542 Hotels in Seoul
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Traveller (1456)
Room & Suite (663)
Dining (233)
Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“new wing”(188 reviews)
“la seine”(36 reviews)
“department store”(84 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (3,425)Write a Review
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All reviewsnew wingla seinedepartment storeclub floormain buildingfood courtduty free shoppingbusiness tripstar hotelcity hallbuffet restaurantdeluxe roomshopping mallsubway stationexcellent hotelkal limousine buschecking in
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951 - 955 of 1,443 reviews
Reviewed 21 April 2014

Arrived in Korea not knowing what to expect. The friendly staff at the Lotte were delightful and friendly and were more than understanding in the way that they showed me what to do, transport and to cater for the cold (was there in February!) Mostly...More

Thank Stuart A
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 26 April 2014

Dear, Squigley100 Thank you for staying with us and posting a great review on Trip Advisor! We are very appreciative and very grateful to you. We are extremely happy to hear that you had a nice experience in Lotte hotel Seoul. We strive to exceed...More

Reviewed 21 April 2014

This is our family's go-to hotel in Seoul for special occasions. This hotel literally sits in the middle of Myung-dong. There is a ton of places to go eyeshopping and experience. Also connected to the subway line so getting around is super easy. The room...More

Thank SueLee_1988
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 23 April 2014

Dear, SueLee_1988 Thank you for your kind words and sharing your positive feedback regarding Lotte Hotel Seoul. The continued return of a loyal guest is the most valuable honor that we can earn. The compliment from our loyal guest always encourages us and we will...More

Reviewed 15 April 2014

This was our first visit to Seoul and this hotel provided an ideal opportunity to explore the vibrant city center. The hotel graciously welcomed us to check-in early so we were able to fully enjoy the club floor. All of the staff were extremely professional...More

1  Thank onefootathome
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 19 April 2014

Dear, onefootathome Thank you very much for taking the time to share your positive experience. There is no greater satisfaction than receiving kind words from a valued guest. We are happy to learn that you loved our central location which allows our guests enjoy the...More

Reviewed 14 April 2014

Very comfortable beds,clean and suitable luxury bidet, fitness and spa on 4th are awesome. Conveniently aceess to tranditional palaces, markets, shopping area as well. Services of staffs made me most likely to stay at my home, felt too cozy. It was so fantasict, memorable hotel....More

1  Thank chungjacky14
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 19 April 2014

Dear, chungjacky14 Thank you for staying Lotte Hotel Seoul and sharing your opinion with other Travellers on the Trip Advisor. We appreciate your feedback on our hotel. We would take this opportunity to review our service standard, and try to improve even harder to meet...More

Reviewed 14 April 2014

This was our first stay at a lotte hotel and we were impressed. Located near the MYONGDONG area as well as the mall and several restaurants,KYONGBOK GUNG palace etc.. Check-in and check out was flawless and desk clerks were very friendly.Their free breakfast was very...More

2  Thank eunhee p
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 18 April 2014

Dear, eunhee p Thank you for staying with Lotte Hotel Seoul and sharing your great experience with other travelers on the Trip Advisor. There is no greater satisfaction than receiving kind words from a valued guest. We are really happy to hear that you had...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
USD 213 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#7 Spa Hotel in Seoul
#10 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 213 - USD 311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#7 Spa Hotel in Seoul
#10 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1456)
Room & Suite (663)
Dining (233)
Pool & Beach (13)
Hotel & Grounds (1137)
Bathroom (104)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
Questions & Answers
Ask a question
doc_dumdum
7 January 2018|
AnswerShow all 2 answers
Response from WH K | Reviewed this property |
Hi, you can post question or contact them using facebook messenger. their reply was less than 2 working days.
0
Votes
LAMARCK L
26 November 2017|
Answer
Response from ales_bogdan | Reviewed this property |
Hi, Lamarck) how exactly can I help you? Do you need any sites where you can book your trip? Alexander
0
Votes
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Ghim Song G
17 September 2017|
AnswerShow all 5 answers
Response from Grace M | Reviewed this property |
The hotel service are excellent!!! But not sure about babysitting service. Sorry you better to call them to find out.
0
Votes
Room Tips
"City view and maybe check the size of the room before booking"
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"Request for higher floor with city view"
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"The higher the better"
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"high floors is good"
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