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Lotte Hotel Seoul

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Lotte Hotel Seoul
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2,958 Reviews from our TripAdvisor Community

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There are newer reviews for Lotte Hotel Seoul
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Showing 1,247: English reviews
Reviewed 2 weeks ago via mobile

I visited Lotte hotel Seoul with my family this year. This is my first trip this year, and I had a great time with Lotte. Seoul is my first place in Korea, so I was very awkard of here. And the concierge at the lobby were very kind to let me know the popular places of Korea. Thank you very...

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Helpful?
Thank serenayun
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear serenayun, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. We appreciate taking your time out to write this warm-hearted review, we will deliver it to the...

Honolulu, Hawaii
Reviewed 2 weeks ago

Traveled with my two children (15 & 17) and my mom. For the Hotel: 5 stars for the outside of the hotel and the lobby area and the department stores and food court located right below (basement floor). They also have a grocery store too! 3.75 star for the actual room, I had the room in the "New Wing" but...

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Helpful?
1Thank aychow
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear aychow, Warm greetings from Lotte Hotel! It is wonderful to hear that you have enjoyed your stay in our hotel. We hope that you will consider us again for your next visit to Seoul and wish you a good day ahead. We will listen to our customer's every little voice to improve better and motivate us. We appreciate your...

Reviewed 2 weeks ago

We stayed here at Lotte Hotel Seoul with my friend and we're so excited to get to Seoul. This hotel is located in the middle of everything. The Lotte department store is right beside the hotel, connected by several walkways that go over some shopping district and some main tour attractions near hotel. There are plenty of choices of good...

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Helpful?
Thank MINAEHWANG
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear 민애 황, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. We appreciate taking your time out to write this warm-hearted review, and it motivates us to...

Vancouver, Canada
Reviewed 2 weeks ago

I had to stay few nights before coming to my uncle's. Did not have lot of time to choose the hotel. So I asked family in korea and He told me to book Lotte. Really had so so comfortable stay there. I want to thank to the hotel for such a nice warm greeting to all guest. Good service, fantastic...

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Helpful?
Thank seany122017
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear seany122017, Warm greetings from Lotte Hotel! It is wonderful to hear that you have enjoyed your stay in our hotel. We hope that you will consider us again for your next visit to Seoul and wish you a good day ahead. It was our pleasure to have you as a guest, we extend our very best wishes and hope...

Vancouver, Canada
Reviewed 2 weeks ago

This was my first stay at this hotel, and I would definitely come back again. Totally worth the stay for cleanliness, bed and room comfort. Great location with excellent shopping very close by and the best customer service ever. Restaurants and cafes were fabulous. Good job Lotte! Hope see you again next year.

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Helpful?
Thank pjk5298
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear pjk5298, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. We appreciate taking your time out to write this warm-hearted review, and it motivates us to serve...

Reviewed 2 weeks ago via mobile

Worth considering for stay in Seoul near Myeondong. Best thing is the train station below hotel. Its the lifeline. Besides taking train everywhere, arrived and departed hotel by train. Easy from airport even with large suit cases. Stones throw from interchange Seoul station. Hotel is Lotte brand so is iconic in South Korea. There are shops at the lower levels...

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Helpful?
1Thank We are A
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear We are A, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. We appreciate taking your time out to write this warm-hearted review, and it motivates us...

Abu Dhabi
Reviewed 2 weeks ago

This was our 1st Lotte hotel experience, even though I've heard about this big local brand before. First, we were upgraded to a much bigger room, after we discovered a water leak in the room within 10 mins of walking in. (I doubt giving upgrades happen frequently though, so call it a blessing in disguise). The room we booked originally...

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Helpful?
1Thank EvainAbuDhabi
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear EvainAbuDhabi, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. We appreciate taking your time out to write this warm-hearted review, and it motivates us to serve...

San Francisco, California
Reviewed 2 weeks ago

We stayed for 6 nights, everything was excellent. A true 5+ Star Hotel. Front desk Ms. Anna Lee provided excellent service. Lotte Hotel Seoul is beautiful inside and outside and easy to walk around to do shopping etc.

Review collected in partnership with LOTTE Hotels & Resorts
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Helpful?
1Thank MirandaUSA
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear MirandaUSA, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. We appreciate taking your time out to write this warm-hearted review, and it motivates us to serve...

Singapore, Singapore
Reviewed 2 weeks ago

I used to stay here a lot when I traveled to Seoul for business, but have not been here for awhile so I was curious how it held up. It does not disappoint. We booked for 1 night for NYE and stayed on the club floor. The rooms are roomy for Seoul and the bed is one of the most...

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1Thank Dibba9
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Dibba9, Thank you for choosing Lotte Hotel Seoul and taking your time to share your experience with us. Your kind and detailed reviews are the greatest encouragement to all of us. We are happy to hear that you enjoyed our overall service. Once again, thank you very much for your detailed reviews. We look forward to the opportunity of...

Reviewed 3 weeks ago

I visited Seoul in Oct 2016 and booked the room directly through the hotel web-page. The room is upgraded to Junior Suite in Main Building under the promotion package. The front desk staff is very nice and helpful. The check-in and check-out process are fast. The hotel main entrance lobby is large with good decoration. The room for the Junior...

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Helpful?
1Thank RonaldFan
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear RonaldFan, Thank you for choosing Lotte Hotel Seoul during your stay in Korea. We are very glad to know that you had an amazing staying with us. We care about our customers first, and serving customers promptly is what we value for. We appreciate taking your time out to write this warm-hearted review, and it motivates us to serve...

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Main Wing Deluxe Room (93)
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Main Wing Junior Suite (85)
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Main Wing Luxury Suite (99)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels-Main Building and New Wing-boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world`s leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as a Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul, Choose Korea`s best hotel, Lotte for your exclusive stay. ... more   less 

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Region: South Korea > Seoul
Price Range: $262 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Agoda, Ctrip TA, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seoul Lotte Hotel
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#6 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#24 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Seoul staff and other travellers.
49 questions
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Questions? Get answers from Lotte Hotel Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a non-smoking floor, ask for high floor with the city view.”
 of 5 bubbles aychow, 5 Jan 2017 | Read review
“Think it's all city view.”
 of 5 bubbles seany122017, 4 Jan 2017 | Read review
“Main Wing Vs New Wing and the former is apparently newer”
 of 5 bubbles ShaPatel, 27 Dec 2016 | Read review
“I heard that there are also smoking rooms for smokers.”
 of 5 bubbles avpgalaxy, 27 Nov 2016 | Read review
“Smokers - ONLY new wing has smoking rooms on 15th and 25th floor. The hotel check in is on the 14th floor.”
 of 5 bubbles littlemissnaughty28, 21 Nov 2016 | Read review
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