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Lotte Hotel Seoul

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Lotte Hotel Seoul
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3,092 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
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singapore
Reviewed yesterday NEW

Staff was attentive from directing us from min lobby to check in floor, room was ready earlier than expected and checkout was seamless. And gracefully accomdated our req to store our luggage for 2 days while we head to Busan. Oh and room was roomy and bed was comfy..will stay again!

Review collected in partnership with this hotel
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1Thank sook01
Reviewed 2 days ago NEWvia mobile

The hotel is centrally located, minutes walk to the train station, malls and myeongdong. Most of the service staff are well trained with good command of English. I would specifically like to commend on an Intern - Sarah. I was having difficulty unlocking my new luggage and she made an effort by trying different combinations using the password I gave...

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1Thank Anna S
Wellington, Wellington, New Zealand
Reviewed 5 days ago NEW

Stayed for a week for business. Very friendly, professional staff and all the amenities you'd expect for business travel. Room rate included breakfast, which had a wide variety of Korean, Chinese and western choices.

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Helpful?
1Thank Ross B
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Ross B, Thank you for visit Lotte Hotel Seoul! I appreciate your encouring comments on our service and facilities. We are proud that Lotte Hotel guests can experience most comfortable staying with our professional staffs and Hotel location is the best adventage for. Thank you for complimenting. We promise to continuously provide excellent service and facilities in the future....

Valenzuela city, Philippines
Reviewed 5 days ago NEWvia mobile

Wonderful stay at Lotte Hotel. Location: near Myeongdong and just outside is an airport bus stop. Interconnected with a mall that houses a variety of shop and food choices. Easy to commute to tourist spots. Staff:: Very friendly and accomodating Room: Size is just ok but very clean and comfortable.

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Helpful?
1Thank Chrynn
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Chrynn, Warm greetings from Lotte Hotel! Thank you for choosing Lotte Hotel Seoul and taking your time to share your experience with us. We are delighted to hear that you were satisfied with our convenient location. We hope that you will consider us again for your next visit to Seoul and wish you a good day ahead. We look...

Malaysia
Reviewed 5 days ago NEWvia mobile

Very good service. Workers are very nice and friendly. They make you feel very grand. However, the rooms are small for the price that they charge per room per nite. The lotte shopping mall is next to the hotel, and you can shop at lotte duty free shop. If you want to buy less expensive product, then you can walk...

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Helpful?
1Thank JennyTan23
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear JennyTan23, Thank you for choosing Lotte Hotel Seoul for your destination. It was our pleasure to serve you. We are very thankful for your warm-hearted review. We extend our very best wishes and hope that we will have the pleasure of welcoming you back in the near future. To provide high-quality customer service, We are doing our best. Please...

Singapore
Reviewed 5 days ago NEW

This is the second time we stayed in Lotte Hotel Seoul. From Incheon Airport, we took the KAL Limo bus which supposed to bring us to the hotel doorstep. However, due to a demonstration held near City Hall, the road to the hotel was closed to traffic. As a result, the bus could only bring us to Chungjeongno subway station...

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Helpful?
2Thank Merlion42
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Merlion42, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. Providing high quality of service is our responsibility. Still, it feels great to be noticed for our efforts. The detailed review you have left would be of great help to other guests planning to visit our hotel. We pay more attention to our guest...

Vancouver, Canada
Reviewed 6 days ago NEW

The club suite with king bed that I booked was classy and relatively spacious; well appointed and clean. The main reason I went with a club suite was the included breakfast: it made the price quite a bit more expensive, and the buffet breakfast was by far not worth it (I heard the restaurant is good, albeit overpriced; this was...

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1Thank PacificBlackBird
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear PacificBlackBird, Greeting from Lotte Hotel Seoul. Thank you for your kind comment on our Hotel facilities. To provide clean and comfortable room we make thorough preparations. We will keep doing our best. And We are very sorry for providing unsatisfactory service at Club lounge. Regarding your comment We will improve menu more qualitively. As you know, Club Floor guest...

Reviewed 6 days ago NEWvia mobile

Great hotel to stay at! I was on business trip in March and stayed at Lotte Hotel Seoul for 4 nights. Clean and spacious room. Great staff, I was greeted every time when I passed through lobby. I was expecting two DHL parcels on the day of arrival and hotel Concierge efficiently assisted me to contact DHL Korea and finally...

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1Thank Karina L
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear Karina L, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul ! I am very pleased to hear that you overally satisfied with your stay in our hotel. We are all trying our best for customer satisfaction. Thanks for the compliment. And in addition to all kinds of shopping malls, tourist attractions are very...

Singapore, Singapore
Reviewed 1 week ago via mobile

Travelled and stayed alone from 13 - 16 March for work. LOCATION Hotel is located in the very heart of Seoul, just >5mins walk to Myeongdong, 10mins walk to Insadong, and literally a stone's throw to the City Hall / Financial District. Loads of coffee shops, eateries and convenience stalls all around. B1 of the hotel is directly connected to...

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1Thank vichyi
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear vichyi, Thank you for staying with us and sharing your experience at Lotte Hotel Seoul. We are very glad to hear that you had a pleasant stay at Lotte Hotel. The detailed review you have left would be of great help to other guests planning to visit our hotel. Convenient facilities and locations are the best advantage of our...

Singapore, Singapore
Reviewed 1 week ago

One of the best hotel in the city. Staffs are friendly and speaks english. Just nearby there is the Lotte duty free mall and you can find many korean brands cosmetic at very reasonable price. The famous Myeondong street is also within walking distance. Will definitely stay here again in future.

Review collected in partnership with this hotel
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1Thank B8718WJjeff
LotteHS, 제너럴 매니저 at Lotte Hotel Seoul, responded to this review

Dear B8718WJjeff, Thank you for staying with us ! We are pleased to hear that our hotel was satisfactory. As you mentioned, the location of hotel is very convenient to access shopping mall and Myeongdong street. And We always strive for the best customer experience. If you have a chance to visit Seoul and Lotte Hotel again, It will be...

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Main Wing Deluxe Room (93)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Seoul, Korea's 5 star best luxury hotel, is conveniently located in the heart of Seoul's central business district near Myeongdong and features two hotels - Main Building and New Wing - boasting 1,120 guest rooms combined. Our Seoul hotel is easily accessible by public transportation. Additionally it is near the city hall and public offices, businesses and attractions for tourism such as Namdaemun market, Myeong-dong, Insa-dong, Gyeongbokgung and Deoksugung. Lotte Hotel Seoul is a perfect hotel of 5 star hotels in Seoul for your tourism providing luxurious accommodation options designed by 4 world's leading design firms. Also, it is the premier luxury hotel for inviting VIP clients such as national guests as New Wing operates a three-Michelin star restaurant, Pierre Gagnaire. Lotte Hotel is also preferred by many VIPs and leaders from different countries as Korea's representative hotel holding the largest number of international events and cultural festivals. Experience ultimate comfort and unbeatable luxury in the center of Seoul. Choose Korea's best hotel, Lotte, for your exclusive stay. ... more   less 

Additional Information about Lotte Hotel Seoul

Address: 30 Eulji-ro, Jung-gu, Seoul 04533, South Korea
Region: South Korea > Seoul
Price Range: $257 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Seoul 5*
Number of rooms: 1120
Reservation Options:
TripAdvisor is proud to partner with Priceline, Cheap Tickets, Booking.com, Ctrip TA, Orbitz, Hotels.com, Agoda and Jetsetter so you can book your Lotte Hotel Seoul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Seoul Lotte Hotel
Hotel Style:
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#6 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#23 Family Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Seoul staff and other travellers.
58 questions
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Questions? Get answers from Lotte Hotel Seoul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club lounge rooms not worth the premium”
 of 5 bubbles PacificBlackBird, 18 Mar 2017 | Read review
“New wing is where you should be”
 of 5 bubbles SheharyarA, 5 Mar 2017 | Read review
“Avoid near the lifts.. as people like to chat to wait for the lifts. Avoid Saturdays if you can help it, protest has been going on... which I respect that the surrounding roads are closed. ”
 of 5 bubbles , 4 Mar 2017 | Read review
“Include a breakfast in your accomodation”
 of 5 bubbles randyorpilla, 27 Feb 2017 | Read review
“Some rooms have mountain view. There is also a Lady's Floor.”
 of 5 bubbles lynnlabe, 20 Jan 2017 | Read review
5 of 5