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Grand Hyatt Seoul

2,329 reviews
#71 of 518 Hotels in Seoul
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Traveller (1086)
Room & Suite (350)
Dining (166)
Overview
  • Excellent49%
  • Very good34%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“ice rink”(29 reviews)
“paris grill”(19 reviews)
“outdoor pool”(40 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (2,329)Write a Review
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Traveller rating
744
497
181
79
48
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744
497
181
79
48
Show reviews that mention
All reviewsice rinkparis grilloutdoor poolmount namsanhan riverlobby loungeclub levelitaewon arearestaurants and barscity viewfree shuttlebusiness hotelluxury hotelbusiness tripamazing hotelrooms are nicehotel guests
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601 - 605 of 1,549 reviews
Reviewed 24 March 2016 via mobile

Stayed for two nights at the end of a business trip. Hotel staff were very welcoming and checkin was a breeze, even the request for a late checkout was no trouble even with the early checkin. Nice view from the club lounge and the one...More

Thank Nathan P
Response from Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt SeoulResponded 11 April 2016

Dear Guest, Thank you for taking your time and leaving such a complimentary review. Your comments will be a great source of information for potential guests who may be considering a stay at Grand Hyatt Seoul. I hope you have another chance to visit and...More

Reviewed 24 March 2016 via mobile

Been staying here a couple of time each year over the last 20 years. Yet each visit remains as refreshing as the first time. Situated on top of Namsan Hill, the foliage, parks, Seoul Tower is excellent especially during spring and autumn. Numerous restaurants dotted...More

1  Thank weesengl2017
Response from Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt SeoulResponded 11 April 2016

Dear Guest, Thank you very much for choosing Grand Hyatt Seoul and for your multiple years of loyalty. We sincerely appreciate your wonderful review. Although the years may pass, we place a high priority on continually refreshing our product and hospitality, to make each visit...More

Reviewed 24 March 2016 via mobile

This hotel, has fallen on hard times. The rooms are worn out, heating and air conditioning doesn't work and the lounge is a joke! Never again!! Shame on Hyatt for calling it grand!! The flowers in the lobby probably cost ten dollars! The dual key...More

4  Thank John K
Response from Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt SeoulResponded 11 April 2016

Dear Guest, Please accept our deepest apologies for the unfavorable experience you encountered on your visit to Grand Hyatt Seoul. This is certainly not the standard of service to which we hold ourselves accountable. These areas are of highest priority for correction. We have reported...More

Reviewed 21 March 2016

Review collected in partnership with Hyatt Hotels
Thank Doug G
Reviewed 20 March 2016 via mobile

The hotel is excellent for business or leisure. Location is perfect with itaewon was just around the corner. Hyatt was situated on a hill and easy access to seoul tower. If there is an access to mass transit service, that will be perfect.More

Thank Bernard F
Response from Grand_Hyatt_Seoul, Guest Experience Expert at Grand Hyatt SeoulResponded 23 March 2016

Dear Guest, Thank you for the review about your stay with us. I think your review will help our potential guests to know where we are situated. Thank you again, and we hope to meet you again soon at Grand Hyatt Seoul. Best regards, Guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 189 - USD 425 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Seoul
#23 Spa Hotel in Seoul
#28 Romantic Hotel in Seoul
#33 Family Hotel in Seoul
#43 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 189 - USD 425 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Seoul
#23 Spa Hotel in Seoul
#28 Romantic Hotel in Seoul
#33 Family Hotel in Seoul
#43 Luxury Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1086)
Room & Suite (350)
Dining (166)
Pool & Beach (47)
Hotel & Grounds (767)
Bathroom (51)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Itaewon
Neighboring the immense Yongsan American Garrison,
Itaewon was once shunned by locals as a seedy, red
light district. But within the past few years, Itaewon
and its surrounding neighborhoods such as Kyunglidan
and Haebangchong have undergone a major revival to
quickly become one of Seoul’s hottest areas. Here,
trendy international restaurants dot the area
alongside hip lounge bars and some of Seoul’s hottest
...More
Questions & Answers
Ask a question
Alison B
5 December 2017|
AnswerShow all 3 answers
Response from TMO614 | Reviewed this property |
Yes there are, plenty.
0
Votes
Curtis50Jackson
2 August 2017|
AnswerShow all 3 answers
Response from HahnJR | Reviewed this property |
1. The Hotel opened as Hyatt Regency in 1978, right. 2. Hyatt franchise's first international hotel opened in Hong Kong 1969.
0
Votes
Google Translation
dhcbecker
27 March 2017|
AnswerShow all 4 answers
Response from tallguy1204 | Reviewed this property |
I dont think so
1
Vote
Room Tips
"Get a room with a view of the city!"
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"Get a high floor with views of the park or of the city"
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"Executive level"
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"Even room numbers have city view, odd numbers have mountain view."
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