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The Shilla Seoul

249, Dongho-ro, Jung-gu, Seoul 04605 South Korea
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Traveller (1474)
360
Panoramas (11)
Room & Suite (312)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#76 of 511 hotels in Seoul
Location
Cleanliness
Service
Value
The Shilla Seoul represents the best hotel in Korea, with contemporary design blending well with traditional patterns and style used back in the Shilla Dynasty. Next to the main building stands the former guesthouse that was once used to welcome special guests from around the world. The main building is replete with restaurants offering outstanding international cuisine, a shopping arcade featuring global brand goods, a pool, and a luxurious spa while in a separate building within the property lies a grand duty-free shop.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Strollers
Free shuttle or taxi services
Electric vehicle charging station
Parking
Wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Chinese, Japanese, Korean
Hotel links
Special Offer:Package deal

Location

249, Dongho-ro, Jung-gu, Seoul 04605 South Korea
Name/address in local language
The Shilla Seoul
1956Reviews31Q+A100Room tips

Reviews
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henxihuanlvyou wrote a review Yesterday
Hong Kong, China8 contributions
Our room (top floor) was amazing. From the bathroom to the bed to the living room area. There is nothing to say, everything we expect from such establishments is there, shaving kits, combs, toothbrush, proper internet, TV with a few apps etc. Room service is efficient, cleaning and turn down services are also good and efficient. ONE SMALL ISSUE (but not significant enough for a downrate) is that I had tiny perfume bottles (Jean Paul Gaultier and Givenchy) in a small cardboard container which were THROWN / TAKEN AWAY during cleaning right on the first day. I always carry those during my travels for conveniency. I was annoyed but nothing dramatic. The bars and restaurants are good. You just have to know that even though the bar closes at midnight (written in the booklets and on the TV), the last call is 11PM and if you arrive at 11:01 (happened to me on the first day), they don't let you in. Otherwise, the food and drinks are of high quality as expected. The sauna (45°C, 12-20°C and 40°C pools, saunas and steam rooms in the NON mixed area, indoor pool, and jacuzzi in the mixed areas) are amazing and EXTREMELY clean. The sleeping and relaxing areas are very comfortable. The golf range is great and modern. The staff is professional and nice. The gym is also great with knowledgeable staff. The location is convenient and quiet but also close to almost everything one might want to see in Seoul. Nature activities like hiking etc. and city activities are easily accessible from there. Being frequent visitors to Seoul, from now on, we will always come back to THE SHILLA.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Venera S wrote a review Oct 2023
Hong Kong, China14 contributions8 helpful votes
Hotel's Favourite
The check in is super fast and efficient. All requirements are met. The check is done by Mr. Mark Kim. Very professional attitude .I appreciate it so much. Ella Kim from concierge is very caring and have a very nice attitude. Very good atmosphere. Thank you Shilla for a perfect experience.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 31 Oct 2023
Dear 305veneras, Thank you so much for taking time to share your experiences regarding your recent stay with us. We are very pleased to hear that you were satisfied with our service. All of us at The Shilla Seoul hope that we will have the pleasure of welcoming you back again soon. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ninja K wrote a review 21 Feb
Singapore, Singapore12 contributions5 helpful votes
The wifi network doesn't work at all. Imagine being here for a business trip and having the wifi network not working. The staff were also useless and could not fix the problem. Had to use my own phone as a hotspot. Utterly disappointed by this hotel. I think I could have stayed at any other hotel and have a much better wifi network and experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AngusPhua wrote a review Jan 2024
Singapore, Singapore109 contributions101 helpful votes
Spent three nights here and everything is extraordinary. Check-in was done really quickly and we were brought up to our room within minutes. Everyone at the lobby and check-in reception were friendly and helpful. The chambermaid who cleaned our room was superb - she would pack our snacks and other things on the tables neatly and ensured that everything was immaculate! The ushers along the road were amazing too. They made sure that we did not have to climb the long flight of steps up the hotel by calling the cars to drive us up. There is no doubt that we are coming back when we are in Seoul again. Undoubtedly the best service we have received anywhere in the world.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 3 weeks ago
Dear AngusPhua, Thank you so much for taking the time to share your experiences regarding your recent stay with us. We are very pleased to hear that you were satisfied with our attentive service. Your kind comments shared in this review are greatly appreciated and your valuable comments will be shared with our staff members. We hope to have the opportunity to welcome you back at The Shilla Seoul. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terry P wrote a review Dec 2023
Tokyo, Japan29 contributions24 helpful votes
I am writing to express my concerns about some aspects of my recent stay at the Shilla, which unfortunately did not meet my expectations based on the hotel's reputation for excellence. Initially, my experience was delightful. The check-in process was smooth, and the welcome amenities, courtesy of my booking through American Express FHR, were appreciated. The issue began during our visit to the bar. Initially, the service was commendable, especially the thoughtful gesture of offering to move us closer to the live music. However, the situation took an uncomfortable turn when a staff member approached us with the check in a manner that felt abrupt and somewhat rude, especially as my partner was merely stepping away to use the restroom. This incident alone could be overlooked, but the following day brought further disappointments. When wearing a Hermes belt and a visible Rolex watch, I found the change in staff behavior towards me to be markedly more positive compared to the previous day when I was dressed more casually in a jogging suit with a ski jacket on. This apparent disparity in treatment based on appearance is concerning. Additionally, the service inconsistency extended to our departure. A request for shuttle service to the garage was seemingly ignored by a staff member, leading us to walk instead. This was in stark contrast to the efficient service we received on the first day. Furthermore, as we were leaving, an older staff member directing traffic appeared to express frustration towards us in a manner that was both unprofessional and offensive, as translated by my Korean partner. While I understand that not every interaction can be perfect, these experiences collectively left me feeling undervalued as a guest. Given the high standards of hospitality at competing hotels like Four Seasons, Conrad, and Hyatt, I had hoped for a similar level of service throughout my stay at the Shilla.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 4 Jan 2024
Dear Firestar60615, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Please accept our sincere apology for the disappointment you experienced regarding our service. We genuinely appreciate your feedback and will take your comments into consideration so we could provide you better service in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travdll wrote a review Dec 2023
Seoul, South Korea7 contributions1 helpful vote
One of the best hotels in Korea. They just make you stay really memorable. We visit for thr weddings. They provide activities for kids and have special tents for kids if you reserve a certain package. Great place to visit with your young ones.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 25 Dec 2023
Dear Travdhl, Thank you so much for taking the time to share your experiences at The Shilla Seoul. Your valuable comments will be shared with our staff members. We hope to have the opportunity to welcome you back to The Shilla Seoul. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mookchi wrote a review Oct 2023
Singapore, Singapore7 contributions13 helpful votes
My wife and I travel every year to a different country to celebrate my wife’s birthday. However, this year’s celebrations were sad. The Shilla was the first ever hotel to not acknowledge my wife’s birthday. No greeting, no cake, no gift, etc. This room booking was done by her and in her name, hence the hotel should be aware of her birthday (at least from the check-in procedure when the passport details were shared). We stayed at the hotel for 4D3N and I was thoroughly surprised that the hotel was not aware that it was her birthday on the 3rd day. Thankfully the room was impeccable and the executive lounge was decent too, with a beautiful view of the city. Having the duty free store within the hotel premises was also very convenient.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 31 Oct 2023
Dear Mookchi, Thank you for choosing to stay at the The Shilla Seoul on your recent visit to Korea. Please accept our sincere apology for the disappointment you experienced in our service during your stay. We genuinely appreciate your feedback and will take your comments into consideration so we could provide you better service in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WILLIAM L wrote a review Oct 2023
Henderson, Nevada3 contributions
Luxury hotel with spacious rooms and wonderful breakfast. This was my second visit in as many years and the experience was consistently good. The World Knowledge Forum meets here in September and the hotel was up to all the challenges a large conference presents.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Taxi rides to other parts of Seoul are a necessity--the hotel grounds are huge--making it a b it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 18 Oct 2023
Dear Tony Eyu Wei Chong, Thank you so much for taking time to share your experiences regarding your recent stay with us. We are very pleased to hear that you were satisfied with our room and restaurants. Your kind comments are greatly appreciated. All of us at The Shilla Seoul hope that we will have the pleasure of welcoming you back again soon. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tony Eyu Wei Chong wrote a review Oct 2023
Singapore170 contributions100 helpful votes
+1
One of the most beautiful hotels I have stayed. Great restaurants, and amenities. Pinnacle of hospitality in Seoul. With several high fashion boutiques and Duty Free Shop nearby. Their beds are very comfortable. Their design asthestic are muted with subtle high class and elegance. Overlooking the Nan Shan Tower. Memorable. They can have small speakers inside the room will be perfect.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 18 Oct 2023
Dear Tony Eyu Wei Chong, Thank you so much for taking time to share your experiences regarding your recent stay with us. We are very pleased to hear that you were satisfied with our room and restaurants. Your kind comments are greatly appreciated. All of us at The Shilla Seoul hope that we will have the pleasure of welcoming you back again soon. Thank you.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica M wrote a review Sept 2023
1 contribution
Unfortunately as western family is soooo disappointing when your kids are so looking forward to go into the swimming pool and there is a tule of wearing a life vest if you are not taller than 130 cms. Kids swimming since 5 years old will hardly understand they cannot go freely. If you want a enjoy a family holiday and swimming is crucial. Don’t go here. There are other hotels where you can. Definitely price does not worth with the lack of empathy. When you even offer to sing a responsibility waiver.
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Look for other options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 호텔 신라, 마케팅 at The Shilla Seoul
Responded 20 Sept 2023
Dear Jessica M, Thank you so much for taking the time to share your experiences regarding your recent stay with us. Please accept our sincere apology for disappointment you experienced during your stay. We genuinely appreciate your feedback and will take your comments into consideration so we can provide you with better service in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$401 - AU$579 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the shilla seoul hotel seoul, shilla hotel seoul, the shilla hotel seoul
LOCATION
South KoreaSeoulJung-gu / Dasan-dong
NUMBER OF ROOMS
464
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE SHILLA SEOUL: 2024 Prices & Reviews (South Korea) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Shilla Seoul
Which popular attractions are close to The Shilla Seoul?
Nearby attractions include The Shilla Duty Free Seoul (0.2 km), Jangchungdan Park (0.2 km), and Jangchung Arena (0.3 km).
What are some of the property amenities at The Shilla Seoul?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Shilla Seoul?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Shilla Seoul?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Shilla Seoul?
Yes, free parking is available to guests.
What are some restaurants close to The Shilla Seoul?
Conveniently located restaurants include The Park View, La Yeon, and Continental.
Are there opportunities to exercise at The Shilla Seoul?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Shilla Seoul have airport transportation?
Yes, The Shilla Seoul offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Shilla Seoul?
Yes, dry cleaning and laundry service are offered to guests.
Does The Shilla Seoul offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Shilla Seoul?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.