Lotte City Hotel Gimpo Airport
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Lotte City Hotel Gimpo Airport

38 Haneul-gil, Gangseo-gu, Seoul 07505 South Korea
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Traveller (476)
Panorama of the Premier Double Room at the Lotte City Hotel Gimpo Airport
360
Panoramas (10)
Standard Double
Room & Suite (539)

View prices for your travel dates

Fully refundable before Wed, 5 June
No prepayment needed
AU$206
AU$196
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#57 of 514 hotels in Seoul
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Lotte City Hotel Gimpo is located at Lotte Mall Gimpo Airport with easy access to Incheon International Airport and downtown Seoul. It is a premium business hotel that provides a one-stop venue for comfortable rest, shopping, leisure, and entertainment.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free shuttle or taxi services
Business Centre with Internet Access
Paid public parking on-site
Car park
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast buffet
Vending machine
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Charming
Mid-range
Languages Spoken
English, Chinese, Japanese, Korean

Location

38 Haneul-gil, Gangseo-gu, Seoul 07505 South Korea
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Gimpo Intl Airport
Incheon Intl Airport
33.4 km
See all flights
Gimpo International Airport
3 minSeoul Metropolitan Subway
1,034Review12Q+A59Room tips

Reviews
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Detailed Reviews
June Lee wrote a review Nov 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
This is my third stay in this hotel. Stayed in this hotel for business trip near Gimpo. Hotel is within Lotte Mall (Gimpo Airport) and convenient with metro station nearby.
Hotel rooms are well maintained and very clean. Every staff from front desk to housekeeping team are very courteous, friendly and well trained. . General manager - Mr Andy Oh is always very attentive, helpful and goes the extra mile to make our stay a very pleasant and homely one as our trip was a pretty long one. Emma and Kelly are always at the restaurant to welcome us with their bright smiles and doing their best to accommodate to our breakfast needs every morning. Definitely coming back to this hotel again when i am back in Seoul.
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Date of stay: October 2020
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 롯데시티호텔 김포공항, 제너럴 매니저 at Lotte City Hotel Gimpo Airport
Responded 30 Nov 2020
Dear. junelee_66 Warm greeting from LOTTE City Hotel Gimpo Airport. Thank you for your steady visit to our hotel and taking your valuable time to give us a feedback following your recent stay with us at Lotte City Hotel Gimpo airport. Once again, I really appreciate for your comment, and hope to see you again in the near future. We wish you all the best. Thank you. Andy, Oh General Manager Lotte City Hotel Gimpo Airport
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PickeringR wrote a review Feb 2020
Salt Lake City, Utah5 contributions14 helpful votes
5.0 of 5 bubbles
Amazing, amazing, amazing views of the planes passing by from the Superior Double Airport View room. It is almost as if you're laying at the airport and watch the planes fly by. The views are just breathtaking but not noisy from the planes passing by, they must be having really good soundproofing. Staff are kind, the lobby is chic and well designed. Comfortable for small business chats and meetings.
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Date of stay: May 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Superior Double Airport View - Excellent views!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LotteCityHotel_Gimpo, 제너럴 매니저 at Lotte City Hotel Gimpo Airport
Responded 19 Feb 2020
Dear. Guest Warm greeting from LOTTE City Hotel Gimpo Airport. Thank you for your steady visit to our hotel and taking your valuable time to give us a feedback following your recent stay with us at Lotte City Hotel Gimpo airport. Once again, I really appreciate for your comment, and hope to see you again in the near future. We wish you all the best. Thank you. Andy, Oh General Manager Lotte City Hotel Gimpo Airport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
williefil13 wrote a review Oct 2022
Singapore, Singapore1,193 contribution197 helpful votes
+1
4.0 of 5 bubbles
The hotel is very convenient, just across the road to the international terminal, less than 10 min walking. It is spacious , well maintained, comfy bed, spacious bathroom but again, limited amenities.Shower and shower head were good. It is linked to the Lotte mall, with plenty of options for dining and even a supermarket, the mall closes at 10PM.Breakfast is limited, we need to select western or Korean but simple set meal type. Internet was good.
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Date of stay: September 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cam wrote a review June 2022
1 contribution2 helpful votes
1.0 of 5 bubbles
Racism. Be prepared for a shake down if you don’t look Korean, no matter how long you’ve lived in Korea.

I’ve lived in Korea for nearly 6 years, including during the pandemic. I've stayed in several hotels around Seoul, Busan, Daegu, and other cities since the start of the pandemic, and this is the first time the staff nearly turned me away because of “Corona 19 Policy.” The staff asked for my residence card (or Korean government issued ID with an address) and vaccination status (no longer a requirement according to the Korean government), was unable to give an intelligible reason for this (this isn’t a port of entry), all while being very rude. I’m not required to have a residence card due to the nature of my job, zero issues at any other hotel or agency. They finally seemed satisfied by my driver’s license, despite it not having my address on it either. Would have cancelled the reservation entirely if It wasn’t midnight with dwindling prospects of other locations to stay.

I’ve had no issues staying at multiple hotels throughout Korea since the start of the pandemic, even other Lotte hotels. On top of this, the staff asked no other patrons (all Korean) for any of the same documentation. Even my wife, who literally walked in with me, wasn’t asked for any kind of identification or documentation of vaccination status.

Highly recommend avoiding this Lotte City Hotel and others in the future, until they change their racist policies and retrain their staff. It’s 2022 and Korea is an international destination. It’s unacceptable to treat people with hostility and suspicion purely for looking different than the majority, but here we are.
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Date of stay: May 2022
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Find another hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 롯데시티호텔 김포공항, 제너럴 매니저 at Lotte City Hotel Gimpo Airport
Responded 3 June 2022
Dear bahzell Greetings from The Lotte city hotel gimpo airport. First of all, thank you so much for using Lotte City Hotel Gimpo Airport. You have visited our hotel in trust, and you have been informed of any inconvenience caused to you during the check-in process, regardless of the best service, and you feel responsible as a general manager. I sincerely apologize with my head down. Currently, foreigners can stay at a hotel without going through a separate declaration process if their residence is confirmed, but due to excessive document requirements and inappropriate words and actions by the staff in charge at check-in, I'm sorry for the inconvenience and hurt your feelings. As a general manager, we failed to properly educate the employees about the customer service that is the most prioritized in the hotel and hurt their precious time and feelings due to the employee's fault. We deeply appreciate the responsibility and sincerely apologize to you once again. As a general manager, we will take measures to prevent recurrence of the problem of the employee response attitude that you pointed out through thorough training. We will do our best to make sure that the customer's damaged feelings about Lotte Hotel improve even a little and remain a better Lotte Hotel as before. We promise you again that all our hotel staff will do their best to build a hotel that gradually develops and has the best service through your insight. Thank you! General Manager
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bubbliciousann wrote a review May 2022
Singapore, Singapore6 contributions
1.0 of 5 bubbles
First of all, the hotel has no room service and lacking in amenities for business travellers such as ironing accessories.

Also this is the worst experience I have ever had. I checked in early and paid extra for that after arriving in Incheon, taking my PCR test and a long ride to Gimpo. And when I was informed my PCR test was positive. I kindly informed the front desk and I understood that it was not a quarantine hotel and that I probably had to move to another quarantine hotel. While I was scrambling trying to find alternative accommodation, the front desk who barely spoke any English very rudely demanded that I have to check out by 2pm when I have yet to secure any alternative accommodations. I was extremely shocked, disappointed and upset by such treatment from a 4 star business hotel.

Luckily I managed to secure alternative accommodations and even though it was a small 3 star hotel, the staff spoke much better English. And was kind and understanding to my situation.

I was here on business and Gimpo was the most convenient hotel. But given that experience, I will never patronise this hotel ever again.

Please hire staff with at least basic level of English and has better service. The world is opening up. Unless you’re only looking at the local market, that is not the way to treat international business travellers.
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Date of stay: May 2022Trip type: Travelled on business
Room Tip: Don’t stay here unless u r Korean.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 롯데시티호텔 김포공항, 제너럴 매니저 at Lotte City Hotel Gimpo Airport
Responded 31 May 2022
Dear 709viviannb Greetings from The Lotte city hotel gimpo airport. Thank you for sharing your experience of The Lotte city hotel gimpo airport. We apologize for your unpleasant experience during your stay at our hotel. We will try to change and improve regarding your comment. Thank for giving us your feedback so that we can improve. Kindly visit us again, we will put our best effort to provide a comfortable stay. Thank you again for your opinion. We wish you all the best. Warm Regards, General Manager
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Joan R wrote a review May 2023
Edmonton, Alberta, Canada25 contributions80 helpful votes
5.0 of 5 bubbles
The room was lovely and they gave us early check-in. To get there from the airport, go down to the subway and look for signs to Lotte Mall and Lotte Hotel. There is a tunnel under the street to the mall. Turn left at the end of the tunnel and look for an elevator on your left to take you to the lobby. The National Aviation Museum of Korea is about a 15 min walk from the hotel and is free and beautiful and interesting. Seoul Botanical Garden is gorgeous and just one subway stop away and costs only 5000 won for adults.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FeltonS wrote a review June 2022
Kuala Lumpur, Malaysia220 contributions198 helpful votes
4.0 of 5 bubbles
I spent one night here with my wife and son before catching an early morning flight from the domestic terminal at Gimpo. The hotel is located roughly a 10 minute walk from the airport train station. So long as you don't have heavy luggage, and your luggage is on wheels, you'll be fine.

The hotel is pleasant and clean. The pillows are good; the bed is firm; the shower is strong. And, this being Korea, the internet is blazingly quick. It's convenient to be attached to a mall --- you won't have any excuse to be hungry. Otherwise, not a lot of frills here. Just a reasonably priced branded hotel. Worth the story.
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Date of stay: June 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 롯데시티호텔 김포공항, 제너럴 매니저 at Lotte City Hotel Gimpo Airport
Responded 12 June 2022
I am very delighted that you had wonderful experience with our hotel. And also it is very nice to hear that our associates were helpful. We are always ready to assist you anytime you want. So, if you have any chance to visit Korea, Please do not hesitate to select our hotel again. Your review on tripadvisor.com will be valuable advice for not only the other potential guest to decide our hotel. Thank you very much. Warm regards, General Manager LOTTE City Hotel Gimpo airport
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lcampoo wrote a review Aug 2022
Sao Jose Dos Campos, SP41 contributions17 helpful votes
5.0 of 5 bubbles
The hotel is nice with big and clean room. It is located inside the Lotte Mall, which is very convenient to access restaurants and shops in a short stay.
The mall and the hotel are located at the Gimpo Airport. This make it a great option if you have to take a flight.
It is a good option for a business trip.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 롯데시티호텔 김포공항, 제너럴 매니저 at Lotte City Hotel Gimpo Airport
Responded 2 Sept 2022
Dear. Icampoo Thank you for your stay at LOTTE City Hotel Gimpo airport. We sincerely appreciate you to take the time to leave thoughtful review. We're glad you liked it during your stay. Thank you for sharing time with us. We look forward to your next visit. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chinchin1 wrote a review 16 May
Singapore, Singapore95 contributions47 helpful votes
4.0 of 5 bubbles
Suitable for 1 night stay if you need to transit. Room is if decent size and clean for family. However, it does not have any transport to gimpo airport which is usually provided for an airport hotel. In addition, it does not provide amenities example toothbrush, shaver. Despite limited selection, Breakfast buffet tastes above average. At the price range, i expect more.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SreejithSreekumar wrote a review Nov 2022
Thiruvananthapuram (Trivandrum), India543 contributions117 helpful votes
5.0 of 5 bubbles
Good rooms, spacious. Clean and well maintained. Staff are so very courteous. Breakfast is good with choice of western or Korean. Facilities such as laundry and ironing are common to all. Gym is also well maintained. Having the mall in the lower floors give ample opportunity for shopping and eating out.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
South Korea
Hello, This is Lotte City Hotel Gimpoairport Front desk. We do not have connecting rooms. But we can assignment a close room. Thank you.
J0e1982 asked a question Mar 2019
32 contributions6 helpful votes
How to go Myeongdong from here?
Answer from Norman S
Herkenbosch, The Netherlands58 contributions11 helpful votes
Take the airport railroad(AREX) to Seoul and then take the Line 4 to Myeong-Dong, this takes about 25 minutes from the hotel. I would recommend to download the Seoul Metropolitan Subway app.
Joue C asked a question Apr 2018
Central Melaka District, Malaysia109 contributions22 helpful votes
Is there any complimentary shuttle service? If there is,where to?
Answer from stangina
Oswego, New York202 contributions96 helpful votes
no, but you are at walking distance to the airport and subway
Answer from Hajar B
9 contributions6 helpful votes
He can go there walking, the hotel is across the airport
Cam wrote a tip June 2022
1 contribution2 helpful votes
1.0 of 5 bubbles
"Find another hotel."
Read full review
bubbliciousann wrote a tip May 2022
Singapore, Singapore6 contributions
1.0 of 5 bubbles
"Don’t stay here unless u r Korean."
Read full review
PickeringR wrote a tip Feb 2020
Salt Lake City, Utah5 contributions14 helpful votes
5.0 of 5 bubbles
"Superior Double Airport View - Excellent views!"
Read full review
TravelingM2 wrote a tip Nov 2019
Singapore, Singapore84 contributions51 helpful votes
4.0 of 5 bubbles
"Nice quiet rooms on the side not facing the airport."
Read full review
M-one98 wrote a tip Sept 2019
Riyadh28 contributions27 helpful votes
4.0 of 5 bubbles
"Gimpo is around an hours drive from Seoul City even though teh hotel is mentioned as Lotte City Hotel."
Read full review
Not the right property for you?
There are more places to choose from in the Seoul area.
PRICE RANGE
AU$161 - AU$234 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaSeoulBanghwa-dong / Gangseo-gu
NUMBER OF ROOMS
190
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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LOTTE CITY HOTEL GIMPO AIRPORT (AU$161): 2024 Prices & Reviews (Seoul, South Korea) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Lotte City Hotel Gimpo Airport
Which popular attractions are close to Lotte City Hotel Gimpo Airport?
Nearby attractions include Lotte Cinema Gimpo Airport (0.4 km), Gimpo International Airport Observatory Deck (0.2 km), and 국립항공박물관 (1.0 km).
What are some of the property amenities at Lotte City Hotel Gimpo Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Lotte City Hotel Gimpo Airport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Lotte City Hotel Gimpo Airport?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to Lotte City Hotel Gimpo Airport?
Conveniently located restaurants include Din Tai Fung Gimpo Airport Lotte Mall, Lotteria Lotte Mall Gimpo Airport Store, and Gonghang Kalguksu.
Are there opportunities to exercise at Lotte City Hotel Gimpo Airport?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Lotte City Hotel Gimpo Airport have airport transportation?
Yes, Lotte City Hotel Gimpo Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte City Hotel Gimpo Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte City Hotel Gimpo Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lotte City Hotel Gimpo Airport?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Lotte City Hotel Gimpo Airport?
Many travellers enjoy visiting Haengju Fortress (4.2 km), Gaehwasan Yaksasa (2.1 km), and Gyeyangsanseong Fortress (7.0 km).
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