Novotel Ambassador Seoul Yongsan
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Novotel Ambassador Seoul Yongsan

95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul 04372 South Korea
Traveller (345)
Room & Suite (173)
Dining (41)

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About

4.0
#145 of 516 hotels in Seoul
4.2 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Welcome to NOVOTEL AMBASSADOR SEOUL YONGSAN. Novotel Ambassador Seoul Yongsan is an upscale hotel where guests can experience global standard hospitality in the heart of Seoul. The hotel is truly a place for business and leisure, located only 10 min away from the Yeouido Financial District and just a stone’s throw away from the Yongsan railway (ITX & KTX) and three subway lines. Novotel Ambassador Seoul Yongsan provides unforgettable experiences for any type of visit with a 55-inch flat screen TV, Nespresso machine, and multimedia systems. Guests can experience a simple and well-balanced lifestyle as they wish, staying in modern, ergonomic rooms larger than average Novotel rooms and with the flexibility of using a fitness center with pool and sauna.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
5.0 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, Chinese, Japanese, Korean

Location

95, Cheongpa-ro 20-gil, Yongsan-gu, Seoul 04372 South Korea
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 90 out of 100
90
Gimpo Intl Airport
15.1 km
See all flights
Incheon Intl Airport
46.4 km
See all flights
Yongsan
4 minSeoul Metropolitan Subway
270Reviews8Q+A22Room tips

Reviews
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Detailed Reviews
Edmond L wrote a review Aug 2022
Singapore, Singapore333 contributions158 helpful votes
5.0 of 5 bubbles
Stayed 1 night with my wife and son and we got a standard room.
Check in was only available after 2pm so we went out for lunch first.

There is free parking from the hotel, we just needed to let the reception know about our car plate number.

Overall the hotel was very modern and the furnishings were good. The room came with a bath tub and electric bidet.

The hotel was next to the Ipark Mall which is huge and has a emart in it.

Hotel Room: 5 Stars (Nice bath tub, electric bidet and good space)
Room View: 4 Stars (Good view of the Ipark mall)
Service of Staff: 5 Stars (Prompt and responsive)
Lounges/Restaurants: NA
Room Service: NA
Location: 3 Stars (Not that near to the tourist sites, took us around 20 to 30 mins to drive around to the usual tourist areas)
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Date of stay: August 2022
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 26 Aug 2022
We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nguyentheanh0793 wrote a review Jan 2020
Hanoi, Vietnam227 contributions76 helpful votes
+1
4.0 of 5 bubbles
I spent the last 2 nights of my Korean vacation here. Like most of the international 5-star hotels I've been in, this hotel gives me such a great feeling. The hotel is in a good location, right near the Yongsan train station, where you can easily take direct trains to Busan. Large hotel lobby with very nice decoration. Large room with modern equipment. It was also cleaned daily during my stay. However, it is a pity that a 5-star hotel does not have a bath and does not have luggage assistants brought to the room. It would be better if the TV could connect to the internet. Overall, I enjoyed my stay here.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from seouldragoncity, Cluster Guest Experience Manager at Novotel Ambassador Seoul Yongsan
Responded 5 Jan 2020
Dear anh n, It is good to learn that overall, you've enjoyed your stay with us. Your kind words on the ''nice location'', the ''nice decoration'', the ''large room with modern equipment'', are very heartening. I am sorry regarding the bathroom. Kindly note that we are following the Novotel international standards in term of room layout. I am sad that our concierge team could not assist you with your luggage. I will certainly review the issue with the team to improve the service concerned. Thank you very much for sharing with us, your recent experience in the Novotel Ambassador Seoul Yongsan. We look forward to welcoming you back in our hotel! With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City
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gsd1980 wrote a review Nov 2022
Streetsville, Canada111 contributions62 helpful votes
4.0 of 5 bubbles
Conveniently located by Yongsang station and Sinyongsan subway station across the street. The taxi ride from the airport is metered and not too expensive. We were really tired from our 15 hr flight and decided to cab vs transit. Transit seems fairly simple if you have been to ICN/Seoul before or if have the energy/temperament to figure out how to get there. There is no shuttle service between the airport and Novotel. That we know of at-least. There was no body to greet us or assist with our luggage when we arrived at hotel. We didn’t need luggage assistance. But a 5 star hotel should offer help or at the least a greeter. Checkin was easy and hassle free. There was no breakfast included with our booking, but we opted to pay for it the next morning. It was okay. Not worth what they charge. I would not pay for it again. And did not for the day after. The room itself was really nice. Spacious and with a washer/dryer as well. Cleanliness is their promise and they come through. They provide laundry detergent. But no fabric softener. The gym and fitness area is pretty good. We diid not use the pool. There is still an indoor mask policy in S.Korea. The hotel does not provide any masks unless asked. And it seemed like it was not something they are used to. Providing free disposable masks. Dinning options are minimal but not bad. We got room service the one night and it was quick and well portioned. I would come back here if I had to, but not before looking elsewhere first.
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: There is a mall across that has dinning options. Also Yongsang Station
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 2 Jan 2023
We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donald Cha Assistant Front Office Manager
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nick3107 wrote a review Nov 2022
Tamarindo, Costa Rica165 contributions83 helpful votes
2.0 of 5 bubbles
The bedroom is modern, clean and functional. But the high tech tools don’t really work.

The lights wouldn’t all turn off so I had to get a technician to come and take out the light bulb in the doorway at midnight.

The aircon that is advertised is turned off centrally. I was told it is cold outside but in the room it is 26 Celsius. Making sleeping difficult, which is the whole point of a hotel.

The concierge was not able to recommend local places to eat by name. She was super nice but if you arrive somewhere you want to know where to go to eat.

The infrastructure is there but I would check before I go as to whether all things are working. On the aircon issue I was offered a fan which didn’t really address the problem.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 20 May 2023
Dear Nick3107, Thank you for your valuable feedback regarding your stay with us. We apologize for any inconvenience you experienced with the functionality of the high-tech tools and aircon in your room. Our team is diligently working to ensure that all features are in optimal working condition to enhance your overall experience. Your comfort and satisfaction are our top priorities, and we regret that it has disturbed your sleep. We understand the importance of receiving specific dining recommendations when visiting a new location, and we will try our best to better train our team to provide more personalized and detailed suggestions. Your feedback helps us improve our services and ensure a smooth and pleasant stay for our guests. Thank you one more time for taking the time to write this review! Warm regards, Cecile Cluster Guest Experience Manager
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Nirojan D wrote a review Mar 2020
Colombo, Sri Lanka20 contributions34 helpful votes
5.0 of 5 bubbles
This is truly a nice place to stay in Seoul on a business travel. Stayed there in Oct-2019, for four nights on B&B. The room was clean, provided all amenities, and cozy. The breakfast was good, and the restaurant was very spacious. There are buses from and to the airport between this hotel doorstep. More than the hotel ambiance and the facilitates, the hotel staff were so nice and friendly. The pleasant young guy with the round specs (sorry I forgot his name) at the concierge desk was well above his duty limits and offered to assist me. The train station with the shopping mall was so helpful for your daily meals. If you are gadget guy, the perfect place to stay and explore all the shops around the hotel, may be the only draw back that you don’t have shops for traditional Korean items and souvenirs.
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Date of stay: October 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 11 Mar 2020
Dear Nirojan D, Thank you very much for your kind review on TripAdvisor. It is a delight to learn we are ''the best business stay hotel''. From the room, to the breakfast, through the good service from our staff, we are glad that overall you enjoyed your stay with us. Especially from our concierge team. Please, rest assured that I will definitely share your praise of words with everyone. I am sure they will be truly motivated by them! Once again, thank you very much. We hope to have the privilege to welcoming you back in the near future. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City
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HelenWanderlust wrote a review Mar 2024
Singapore, Singapore2,276 contributions161 helpful votes
+1
5.0 of 5 bubbles
Hotel room is very contemporary and spacious. Efficient layout with toilet sink placed outside, and enjoyed separate heated and auto flushing toilet. Beautiful skyline view from my 14th Floor. Spacious complex housing 2 other group hotels. Linked via sky bridge to a shopping mall in 5 mins walk to large basement supermarket. Area is very safe. Hotel breakfast had wide array of tasty Asian (including Korean and Western breakfast dishes). Highly recommended hotel.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 3 Apr 2024
Dear helenlimyl, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Eva Lee, Guest Experience Manager
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Andragona wrote a review Dec 2023
Seoul, South Korea6 contributions1 helpful vote
5.0 of 5 bubbles
My recent stay at Novotel Ambassador Yongsan in Seoul was nothing short of exceptional. Jennifer the hotel in charge's warm welcome, set a positive tone from the start, and Cecile, the Guest Experience Manager, provided impeccable service throughout.

The hotel, a standout in the midscale category, boasts modern and well-designed rooms, complemented by top-notch amenities. In my travels, this Novotel surpasses all others I've experienced.

The swimming is pool is perfect and my children were delighted.

Jennifer and Cecile's commitment to guest satisfaction is commendable, making Novotel Ambassador Yongsan a highly recommended choice for both business and leisure travelers. My stay was truly memorable, and I eagerly anticipate returning in the future!

Thank you very guys!
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 2 Jan 2024
Dear Andragona, Thank you so much for taking the time to share your wonderful experience at Novotel Ambassador Yongsan in Seoul! We are thrilled to hear that your stay was nothing short of exceptional, and we appreciate your kind words about our team members. We sincerely appreciate your recommendation and eagerly anticipate welcoming you back to Novotel Ambassador Yongsan in the future. If there's anything specific you would like to share about your stay or any preferences you may have for your next visit, please feel free to let us know. Once again, thank you for choosing Novotel Ambassador Yongsan, and we look forward to hosting you again soon! Warmest regards, Cecile Guest Experience Manager
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Marcelo wrote a review May 2023
Auckland, New Zealand436 contributions68 helpful votes
+1
5.0 of 5 bubbles
The hotel is incredible, The facilities are stunning. You even got a washing machine in your room. I love the view from the huge glasses of windows. The amenities are incredible you got everything in your room that you need. I love the mini kitchen. My favorite part of the hotel was a breakfast you got any style of Korean dish
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 19 May 2023
Dear Manrehe, Thank you so much for your incredible review! We are thrilled to hear that you thoroughly enjoyed your stay with us, particularly our facilities and the breakfast options we offer. Your kind words mean a lot to us and serve as a great motivation for our team. Warmest regards, Cecile Cluster Guest Experience Manager
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Shirley S wrote a review Apr 2024
Singapore27 contributions9 helpful votes
5.0 of 5 bubbles
My family and I stayed at Novotel from 13th till 20th April and we really enjoyed our stay at this hotel. The hotel is located next to Yongsan Station and there is a linkway from the hotel to the station. And there are many choices of F&B in the station, so it;s very easy have a quick meal or pick up some bread, sandwiches or snacks there. As for the rooms we stayed, they are clean and brightly lighted, which we have no complains at all.

Not forgetting to mention, the staff at the concierge are very helpful. Especially Mr. Ethan Lee, he is someone whom we met from our very first day we arrived at the hotel. He is always so patience and helpful. We always get him to book us a taxi everyday and he is always there to help. We really appreciate his attentive service to us, which makes our stay even more unforgettable. The hotel is so lucky to have such good staff like him!

Overall, we enjoyed our stay at Novotel and if we were to go back to Seoul again, we won't mind staying here again.
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Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: The hotel does not provide toothbrush and toothpaste. So need to bring your own.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 10 May 2024
Dear 793shirleys, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. -Eva Lee, Guest Experience Manager
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Gunnar M wrote a review Feb 2020
Oslo, Norway354 contributions57 helpful votes
4.0 of 5 bubbles
We stayed a week in a double room at 10th floor. The room was quite small but had everything you needed. The room had an open solution with a sliding door between the bathroom and the rest. Our view was towards the Yongsan Station. The hotel has an excellent but somewhat expensive breakfast. In the IBIS part there is also a very good dinner buffet. The lobby bar offers coffee and drinks at stiff prices.

At the nearby shopping mall there are also a very large selection of restaurants and shops.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Seoul Dragon City, Marketing at Novotel Ambassador Seoul Yongsan
Responded 23 Feb 2020
Dear 973gunnarm, We thank you very much for sharing your recent experience in the Novotel Ambassador Seoul Yongsan. We are glad to learn that our both buffet from Novotel and Ibis Styles, are excellent. Kindly note that our prices are similar compare to other 5-star hotels in Seoul. Once, again, thank you very much for your review. We look forward to welcoming you back during your next stay in South Korea. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City
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Answer from Paul E
Seoul, South Korea568 contributions74 helpful votes
That has not been my experience there during multiple stays over various seasons. The all mounted temperature controls were always activated and made the room whatever temperature I set them at.
Answer from eballix
Berlin, Germany349 contributions200 helpful votes
In my opinion, superior and deluxe are exactly the same, executive has a better view. Choose the cheapest one!
Answer from BackPacker191342
1 contribution1 helpful vote
Hi, It is kind of open plan : the bathroom sink is in the open but the shower recess and toilet have opaque glass doors . I did not mind the layout ...
ElizaSays asked a question July 2018
Singapore173 contributions39 helpful votes
Do all the Queen bed rooms also have bathtubs?
Answer from hellolunar
seoul21 contributions46 helpful votes
i stayed at Superial queen room and asked for any room with bathtub, checkin desk said only few bathtub possible with single beds room for superior room
Answer from 915WorldTravelers2
El Paso, Texas2 contributions1 helpful vote
Our queen size bed room did not have additional space for an extra bed (the couch and desk occupied this space). We had a corner room, 21st floor. You may consider looking at their suite accommodations in the hotel as well.
swift_beaver wrote a tip 12 June
San Diego, California57 contributions22 helpful votes
1.0 of 5 bubbles
"STAY AWAY. American travelers will be highly disappointed."
Read full review
Shirley S wrote a tip Apr 2024
Singapore27 contributions9 helpful votes
5.0 of 5 bubbles
"The hotel does not provide toothbrush and toothpaste. So need to bring your own."
Read full review
Rice B wrote a tip May 2023
1 contribution
3.0 of 5 bubbles
"Stay at the Suites side of the hotel. I had a pleasant stay and a good sleep there previously. "
Read full review
ptaxol wrote a tip Jan 2023
Singapore, Singapore175 contributions95 helpful votes
5.0 of 5 bubbles
"Check out Noryangjin Fish Market just 1 station away! Toothbrush available upon request."
Read full review
gsd1980 wrote a tip Nov 2022
Streetsville, Canada111 contributions62 helpful votes
4.0 of 5 bubbles
"There is a mall across that has dinning options. Also Yongsang Station"
Read full review
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There are more places to choose from in the Seoul area.
PRICE RANGE
AU$248 - AU$304 (Based on Average Rates for a Standard Room)
LOCATION
South KoreaSeoulYongsan / Samgakji / Ichon / Yongsan-gu / Hangangno-dong
NUMBER OF ROOMS
621
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Novotel Ambassador Seoul Yongsan (AU$248) - 2024 Prices & Reviews (South Korea) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Novotel Ambassador Seoul Yongsan
Which popular attractions are close to Novotel Ambassador Seoul Yongsan?
Nearby attractions include I-Park Mall (0.3 km), CGV Yongsan (0.3 km), and VR Zone - I Park Mall Yongsan (0.3 km).
What are some of the property amenities at Novotel Ambassador Seoul Yongsan?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Ambassador Seoul Yongsan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Ambassador Seoul Yongsan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Ambassador Seoul Yongsan?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Novotel Ambassador Seoul Yongsan?
Conveniently located restaurants include In Style, Dunkin Donut Yongsan I Park Mall Store, and Paikdabang - Sinyongsan Station.
Are there opportunities to exercise at Novotel Ambassador Seoul Yongsan?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Novotel Ambassador Seoul Yongsan have airport transportation?
Yes, Novotel Ambassador Seoul Yongsan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Ambassador Seoul Yongsan?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Ambassador Seoul Yongsan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Ambassador Seoul Yongsan?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
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