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Tbilisi Marriott Hotel

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Rustaveli Avenue 13, Tbilisi 0108 Georgia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (466)
Room & Suite (180)
Dining (29)
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tbilisi Marriott Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 515 hotels in Tbilisi
Location
Cleanliness
Service
Value
Choose Tbilisi Marriott Hotel for a luxurious stay in one of the world's most unforgettable cities. Once you enter the grand atrium-style lobby at our Tbilisi, Georgia hotel, which is adorned with crystal chandeliers, you're greeted with renowned Georgian hospitality. Overlooking the main avenue or patio, our 127 luxury accommodations and suites feature a safe, mini-bar, individual climate control and broadband internet. Whether your trip entails business or leisure, enjoy galleries and theaters, all within walking distance in the centre of Tbilisi. Also, delight in a perfect location near Freedom Square and the Parliament of Georgia. Dine in our Parnas Restaurant for an elegant French Burgundy meal or have a light snack at Parnas Café & Lounge. Visit our Fitness Gym for your workout and relax in the sauna. You won't forget the historic charm, incredible city centre location of Tbilisi, and luxury service that await you at Tbilisi Marriott Hotel near Liberty Square and more.
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Property amenities
Parking
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Paid wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Russian
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
119Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
663Reviews16Q+A100Room tips
Traveller rating
  • 375
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Popular mentions
Nadine A wrote a review Sep 2021
Dubai, United Arab Emirates22 contributions10 helpful votes
+1
Just to mention before this review that we have traveled over 40 countries including Madagascar and visited over 200 cities with different levels and styles of services and this is how we feel about Tbilisi Marriottbit disappointed that the rooms looked not the same way they look on the website, mainly because of the windows. Eventually after long discussions with the front desk manager we got a spacious room with the view to the courtyard. The room was very smoky because the guest before us broke the rule. Just to mention that the discussion with that lady ( front desk manager) was very unpleasant just the way she handled the conversation from the very beginning; her face expressions without a hint of smile, body language and the tone she was using during the whole conversation. It felt as if she was stuck in Soviet Union times and had no idea what pleasant talk means whatsoever. She should be removed from that position! However, the rest of the staff are really nice. Nino and Michael at the reception were always super helpful. In our opinion Nino should be the manager at the front desk as she is super professional and has the right style of communicating with guests, it feels she cares for her guests!!! I am sure if she says “no” it will be in such a way that it won’t spoil one’s mood or raise new questions. Staff at the bar, guys helping with the luggage, all other receptionists were super nice ❤️ The hotel’s location is perfect, it’s clean, room food service was quick and the food was nice. Breakfast is nothing special but enough stuff to have a decent meal. at breakfast is very different though, one crew is very professional and nice including the lady manager welcoming you to the restaurant 😊 and another crew is unprofessional, interesting that the manager is just a perfect match, she doesn’t care for guests 😕 and her people have no idea what they need to do, only stressed out for nothing. Not asking if we need coffee or tea, which we can get ourselves, of course, but not cleaning plates and simply paying no attention to you during breakfast is a bit strange for 5 stars Hotel. When my husband mentioned to the manager why nobody appears at all to ask what he needs she just said “what you want?” 😆no simple “oh sorry” or any apologetic expressions. So overall we wouldn’t give this hotel 5 stars for the crucial differences in services and not understanding what kind of people should be the managers. Came back to the hotel for the location and convenience. Funny enough we had just an unpleasant experience talking to the same terrible front desk manager who spoiled our mood so much that I had to response to her in Soviet Union style saying that first of all she should let know GM that the website pics should be changed and that I don’t believe what she is saying regarding rooms. What an unbearable style she has, she should never receive guests.
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: ask for 501 and similar for suite. It's large, others are smaller.
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Janus S. wrote a review Sep 2021
Hong Kong, China82 contributions3 helpful votes
+1
Originally booked at the Sheraton Grand but decided last minute to switch to Marriott Tbilisi for 5 nights due to the design of the suites (thanks to escape4 ​​​​​​) . Have to say this was one of the best decisions ever Marriott wise! The GM and Director of Rooms Marina were so gracious enough to pre-upgrade me to their Presidential Suite the day after my booking, thanks to my Marriott status! Really treated like royalty here and they (from bellmen, to front desk, to restaurant staffs, and especially the old lady with curly red hair at the lounge) were also so kind, and warm, and hospitable that I really felt like they were family. Nothing seems to be a no. And they all give out this positive and good vibes that radiate throughout the hotel. 1 million % recommend this hotel.
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Marina Kerelashvili, Other at Tbilisi Marriott Hotel
Responded 2 weeks ago
Dear Supatight80, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Tbilisi Marriott Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Once again, we appreciate you taking the time to share your feedback. Sincerely, MARINA KERELASHVILI Front Office Manager
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Fredrik W wrote a review Sep 2021
3 contributions1 helpful vote
I had the worst experiance at the Marriot Hotell. Tried to order from the room service, the food was cold and not finished. When pointed out to thestaff the first one tried to argue, but didnt eant to feel the cold food. Then i called the reception who didn’t want to fix it but wanted to forward my call to another deparment. When i have been staying at other fice star hotels, all of the staff have been willing to fix any problem. But not at the Marriot. Here they will start a discussion with the customer. Anyway i told them that i could take any hot food, an hamburger or even macdonalds, so I just could have something, which they agreed on. 45 minutes later i called and asked were my food was and they said nothing was preapared and aksed if i would like to order something. This was in the middle of the night. In conclusion. Worst service. Stay away.
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Date of stay: September 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Marina Kerelashvili, Other at Tbilisi Marriott Hotel
Responded 3 weeks ago
Dear 954fredrikw Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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Worldwide Travel wrote a review Sep 2021
Bangkok, Thailand3575 contributions660 helpful votes
+1
I normally stay at Sheraton Grand in Tbilisi but I added one night at Marriott towards the end of my recent trip to compare and steer my future stays. I think both hotels are nice and have generous elite loyalty benefits, and they have different strengths and weaknesses so they can cater to different guests. Marriott is best for location, service, and bright(er) rooms, whereas Sheraton Grand wins for the newer rooms / better condition, and great lounge and breakfast. Marriott is located on Rustaveli street right in city center, less than 10-minute walk from Freedom Square so great location and much better than Sheraton Grand which is a 30-minute walk from city center and also not so close from the nearest metro station. I booked the entry level room at Marriott and was upgraded as Ambassador Elite to the Grand Suite listed at 60-65 sqm. The suite had nice hardwood floor in the living room, and for me the main advantage was that it was brighter than the suites at Sheraton Grand which I find too dark. The suite at Marriott also had a convenient half bathroom close to the entrance in addition to full bathroom off the bedroom which had a shower separate from the bathtub. There was a huge outdoor terrace with many chairs. A couple of things which I liked a bit less about Marriott, unfortunately the hardwood floor did not extend to the bedroom – it was entirely carpet. In addition there were some minor signs of mold in the shower and generally speaking not as fresh hardware as the recently renovated Sheraton Grand. Happy hour 5:30-7:30pm was decent but not as great as Sheraton Grand for both quality and spread in my opinion. At Marriott the warm dishes where ok but potato gratin and meatballs were not as enjoyable as the upscale protein dishes of skewers with veggies at Sheraton, not to mention that cold options were more varied and more interesting at Sheraton too. For the venue I also thought Sheraton was better – Marriott’s club was a long and narrow room with a dense seating arrangement. Breakfast was available in the restaurant, not in the lounge. Breakfast was fine at Marriott but not as nice as Sheraton, the one exception is that Marriott had sparkling wine available whereas at Sheraton it’s been eliminated from breakfast recently. Service was very good at both Sheraton Grand and Marriott but if I had to say which one was better I would say the edge goes to Marriott as being a bit more polished. Overall I can recommend Marriott especially if location is important, but for people who are more agnostic about location, the Sheraton Grand suites and the food & beverage were a notch above in my opinion.
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Date of stay: September 2021
Rooms
Service
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1 Helpful vote
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Haridha wrote a review Aug 2021
2 contributions1 helpful vote
we stayed in Executive room with two bed..the room was small..one good thing about the room is Executive lounge access..there was no swimming pool or kids play area in this hotel..not the right place to stay with your kids.. breakfast was very boring ..no change in the menu and the supervisor lady was horrible..not at all friendly and very biased.. i would have preferred Courtyard Marriott forlesser rate and better facilities with good location.. felt bored during stay and definitely not recommending
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Date of stay: August 2021
Rooms
Location
Service
1 Helpful vote
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Response from Marina Kerelashvili, Other at Tbilisi Marriott Hotel
Responded 26 Aug 2021
Dear exitetravel, We appreciate you staying with us and sharing your experience. On behalf of the entire team, I would like to apologize for falling short to make you feel valued and appreciated in our beautiful hotel. I assure you this was never our goal as our key priority is to provide the highest level of friendly and courteous service. We look forward to using your feedback as a development tool to avoid such incidents in the future. Please rest assured that your comments have been shared with the team in an effort to improve our service. I know this will not make wipe out what you described in your feedback but I hope that if your travels ever bring you back to Tbilisi, you will allow us to prove that this situation is an absolute exception and not the standard. Thank you again for sharing your thoughts and we hope to have the opportunity to serve you again! Marina Kerelashvili Front Office Manager
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PRICE RANGE
USD 171 - USD 329 (Based on Average Rates for a Standard Room)
LOCATION
GeorgiaTbilisi
NUMBER OF ROOMS
127
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Frequently Asked Questions about Tbilisi Marriott Hotel
Which popular attractions are close to Tbilisi Marriott Hotel?
Nearby attractions include Fotografia (0.2 km), Georgian National Museum (0.4 km), and Kashveti Church (0.1 km).
What are some of the property amenities at Tbilisi Marriott Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Tbilisi Marriott Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tbilisi Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Tbilisi Marriott Hotel?
Yes, parking is available to guests.
What are some restaurants close to Tbilisi Marriott Hotel?
Conveniently located restaurants include Respublika Grill Bar, Melograno, and The Cone Culture Ice Cream.
Are there opportunities to exercise at Tbilisi Marriott Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Tbilisi Marriott Hotel have an airport shuttle?
Yes, Tbilisi Marriott Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Tbilisi Marriott Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Tbilisi.
Are any cleaning services offered at Tbilisi Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Tbilisi Marriott Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.