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Grand Hotel And Casino

Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Performance Marine Sailing Charters
    0.6 km
  • 4 star hotel
  • Pool
Reviewed 28 May 2014
Nice stay
I stayed at the Grand Hotel and Casino with my partner and my... more
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497 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Canberra, Australia
Reviewed 28 May 2014

I stayed at the Grand Hotel and Casino with my partner and my family for my father’s 50th birthday. My parents grew up in Port Vila and my grandmother still lives there but we didn’t want to all stay at her house. This is one of the first big hotels built in Port Vila and is located very central in...

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Helpful?
Thank Steph R
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Steph R Thanks for the great feedback, it is good to hear that such a special occasion went well and was memorable. We look forward to welcoming you back in the not too distant future. Kind regards Carey

Kippa-Ring, Australia
Reviewed 28 May 2014

We went on a cruise around the south pacific and went into Port Vila for the day. It was not long enough.We loved the place and the relaxed atmosphere and friendly local people. When we arrived home we booked a weeks stay at the Grand Hotel and Casino. Our room was a water view room with a balcony. A large...

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Helpful?
Thank Stubbsdata
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Stubbsdata Thanks for the wonderful feedback, it is great to hear you enjoyed both the hotel and Vanuatu. It is good to hear you are passing the message on to all your friends as our little slice of Paradise is so close to Australia. Kind regards Carey

Melbourne, Australia
Reviewed 15 May 2014

I had a full body massage at the Day Spa at the Grand Hotel and have to say it was by far the best one I have ever had. All of the girls make you feel so welcome - Nikki who owns the spa and her mum Nita are so friendly when they greet you and my friend and I...

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Helpful?
Thank Keeta M
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Keeta M Thanks for the great feedback, Arom'Essence is certainly a great day spa, I look forward to passing this on to Nikki. Kind regards Carey

Melbourne, Victoria, Australia
Reviewed 13 May 2014

A chance to catch up with old friends . A 5 star hotel which lives up to its standards. Spacious rooms with king size beds. Situated in the heart of port villa with easy access to all attractions including the famous Iririki Island. Breakfasts were sumptuious with a bountiful supply of fresh local fuits and pastries baked on the premises....

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Helpful?
Thank Rob B
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Rob R Thanks for the great review, glad to hear you enjoyed your time at The Grand. We look forward to welcoming you back in the not too distant future. Kind regards Carey Norton

Brisbane, Australia
Reviewed 12 May 2014

Just Returned From Vanuatu i have traveled there there since 1983, this hotel is the best in Port Villa. Spotless clean every where, Breakfast was in with my Deluxe Room, and was Buffet Style with a great selection on offer. Staff were very polite and always trying to help in anyway. Great views over Harbour to Iririki Island with blue...

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Helpful?
Thank James R
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear James R Thanks for the great feedback and endorsement. It is good to hear you enjoyed your stay. Our deluxe rooms are great as they all have views, though depending on the package booked it may not always include breakfast. Outside of the great views and location, our staff are another great asset. We look forward to welcoming you...

Canberra, Australia
Reviewed 11 May 2014 via mobile

Clean and tidy, with friendly staff. Close to all that Port Vila has to offer. Plenty of restaurants to choose from if you wish to venture out. If gampling is youg thing, then try your luck at the casino.

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Helpful?
Thank dmo73
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear dmo73 Thanks for the great feedback, glad to hear you enjoyed your stay. Perhaps we will have the opportunity to welcome you back in the near future. Kind regards Carey

Melbourne, Australia
Reviewed 8 May 2014

My husband and I arrived on Easter Saturday for a week. We had requested a Panorama Suite on the fifth floor and it was spacious, clean and very comfortable though a little warm even with AC on, as other reviewers have mentioned. It was unfortunate that the only 2 lifts in the hotel were out of order for 4 days...

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Thank 734Jane
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear 734Jane Thanks for the great feedback. I am pleased to say that the hotel works are almost completed with only minor touch ups to occur. The hotel is looking great, therefore I do thank you for your patience. I do apologise for the lift being out of order, we are somewhat restricted in that we are reliant on overseas...

Reviewed 2 May 2014 via mobile

We stayed at the grand for a week between Easter and Anzac Day weekend. The staff were helpful when planning trips organising transport and making dinning reservations. The pool was nice. The only thing wrong was the elevators were not working for most of the time we were there, the lobby constantly smells bad of smoke from the casino and...

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Helpful?
Thank Sarah L
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear Sarah L Thanks for the feedback, my apologies for any disruption caused by the elevator and pool work. While the lobby is a non-smoking area, the casino is a smoking area. We are working on means of reducing any impact this has. I do hope we have the chance to welcome you back in the future, we are sensationally...

Melbourne, Australia
Reviewed 30 April 2014

Stayed here for 5 nights 21/4/14 to 26/4/14 booked in a Panoramic Suite. We were allocated a room on the 3rd floor which had great views and was quite big and nice. The only issue was the room was very warm even though the AC was on 10 degrees and the fan on high. We left the room for a...

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1Thank T&TMelbourne
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear T&TMelbourne Thanks for taking the time to give your feedback. I must apologise for the difficulty with the elevator. We were left in the unfortunate position of having both fail and requiring overseas technicians and replacement pieces. I do apologise for any inconvenience this caused. It is good to hear you enjoyed the hotel food & beverage, and the...

Brisbane, Australia
Reviewed 30 April 2014

My partner and I were scheduled to stay at the Grand Hotel and Casino for 1 night, before travelling to Espiritu Santo for the rest of our vacation. When Vanuatu Airlines notified us 2 days before our flight was delayed - which was to get us into Vila at 10.30pm, where we were to stay at the Grand before our...

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1Thank RhiannonBNE
Carey N, General Manager at Grand Hotel And Casino, responded to this review

Dear RhiannonBNE Thank you for taking the time to provide your feedback. It is good to hear that overall you enjoyed the hotel. With regards to your being charged for your room, please allow me to clarify. If you are due to arrive at 0400 in the morning the room is charged for the night in advance in order to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Grand Hotel And Casino

Address: Lini Highway, Port Vila, Efate 0001, Vanuatu (Formerly Sebel Vanuatu)
Region: Vanuatu > Efate > Port Vila
Price Range: $168 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel And Casino 4*
Number of rooms: 74
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Also Known As:
Grand Hotel And Port Vila
Sebel Vanuatu Port Vila
Grand Hotel And Casino Vanuatu/Port Vila
Hotel Style:
#7 Spa Hotel in Port Vila
#10 Luxury Hotel in Port Vila
#17 Family Hotel in Port Vila
#20 Romantic Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel And Casino staff and other travellers.
8 questions
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Questions? Get answers from Grand Hotel And Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have views.”
 of 5 bubbles , 19 Jan 2017 | Read review
“All rooms have harbour view. Try for level 4 or above.”
 of 5 bubbles X4390GJpeterc, 15 Jan 2017 | Read review
“The higher the better the view.”
 of 5 bubbles GiantPaperClip, 2 Jan 2017 | Read review
“Second floor or above”
 of 5 bubbles westcity, 3 Dec 2016 | Read review
“As high as possible overlooking Iririki Island and harbour.”
 of 5 bubbles oysternewcastle, 28 Nov 2016 | Read review
5 of 5