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Warwick Le Lagon - Vanuatu
Elluk Road Off Kumul Highway, Erakor Lagoon, Port Vila, Efate Vanuatu
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Avg. AU$401 /night, 1/19 - 1/20
AU$401
per night
AU$334
per night
AU$266
per night
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About
#8 of 36 hotels in Port Vila
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Warwick Le Lagon - Vanuatu is a vibrant, 5 star family-friendly luxury resort located on the shores of Erakor Lagoon in Port Vila (Vanuatu).
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Canoeing
Babysitting
Secured parking
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Swimup bar
Poolside bar
Golf course
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Refrigerator
Electric kettle
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Lake View
Languages Spoken
English, French
Location
Elluk Road Off Kumul Highway, Erakor Lagoon, Port Vila, Efate Vanuatu
Getting there
71 Restaurants
within 10 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We recently returned to stay at the Warwick’s Erakor Residence which was simply outstanding. The Residence is large and well suited to a family with two bedrooms separated by a beautifully decorated lounge room. The furnishings, decor, amenities, design are just perfect: two bedrooms, large lounge, dining area, study area, large storage areas, walk in wardrobe, spa, double sinks, huge outdoor verandah overlooking the ocean, grasses area for the kids to play, private pool, huge cabana next to the pool which leads directly into the shower after a swim. The thought that has gone into the design of this Residence sets it apart from many hotels worldwide. As a family, you will certainly appreciate the size and luxury of this Residence.
Wild Ginger offers incredibly tasty, fresh and beautifully presented food. Impeccable. Thank you Chef!
The morning buffet in the main restaurant has a lot on offer and is maintained so there is no shortage of food. The cleanliness standards are very high and much appreciated.
The pools are wonderful with a lot of space so you never feel like there are too many people. The landscaping and gardens are impeccable.
Housekeeping is outstanding - there was never a call to ask for replenishing of towels, ammenities etc. Their consistency in maintaining that high standard daily was certainly recognised and appreciated.
A very special mention to the General Manager, Mr Serhan, for outstanding customer service in all areas. Our family had an incredibly stay. A special mention too to Jeanette and Suniki (Wild Ginger). Both these ladies certainly understand hospitality and the importance of making a holiday that more memorable for guests. They were both friendly, sincere, informative, professional and incredibly welcoming. They are both an asset to your team.
A holiday at Warwick’s Erakor Residence is highly recommended. You will come away loving having stayed there which proves a great holiday was had.
Wild Ginger offers incredibly tasty, fresh and beautifully presented food. Impeccable. Thank you Chef!
The morning buffet in the main restaurant has a lot on offer and is maintained so there is no shortage of food. The cleanliness standards are very high and much appreciated.
The pools are wonderful with a lot of space so you never feel like there are too many people. The landscaping and gardens are impeccable.
Housekeeping is outstanding - there was never a call to ask for replenishing of towels, ammenities etc. Their consistency in maintaining that high standard daily was certainly recognised and appreciated.
A very special mention to the General Manager, Mr Serhan, for outstanding customer service in all areas. Our family had an incredibly stay. A special mention too to Jeanette and Suniki (Wild Ginger). Both these ladies certainly understand hospitality and the importance of making a holiday that more memorable for guests. They were both friendly, sincere, informative, professional and incredibly welcoming. They are both an asset to your team.
A holiday at Warwick’s Erakor Residence is highly recommended. You will come away loving having stayed there which proves a great holiday was had.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 22 Jan 2020
Dear Malvina Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. Your Kind comments will be passed on to the staff. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was 'Lagoon view' near the jetty. What an amazing view. Room had all we needed, it was serviced daily with great attention for detail and meticulous bed making. The pools(3 Adult) and surrounding areas were always kept in pristine condition by the groundsmen. Amenities were clean and tidy, even down to fresh floral display daily. Our days could be spent relaxing at the Warwick or adventuring around the island. It was nice to slow down our 'Aussie Pace' and take time to smell the roses, so to speak. Help from the staff was never a bother and staff were always smiling. The Warwick offered lots of FREE activities facilitated by the staff and evening entertainment by outside entertainers. I could not fault any of the food or drinks (reasonably priced) and cannot wait to go back again. Do a daily room account check as sometimes a room number may not have been written clearly and may end up on your account. The staff check the dockets and sort it out immediately, no problem.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip:Â Lagoon for amazing view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 11 Mar 2020
Dear Valued Guest Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I recently took our two boys (toddler and baby) to the Warwick and highly recommend it! We had a fantastic time and wish we could return sooner!
The resort is lovely. We were spoilt by choice with five pools, which catered for all of us. While visiting outside peak time made it easier to keep an eye on our active toddler the service was second to none.
We had a lagoon view room and it was lovely. Excellent service each day and perfect for a small family or group.
The food and beverage selections were great. Two restaurants to choose from when we were there, both with excellent menus. While I’m sure you could find cheaper it was still fairly reasonable given the quality. You could prob bring in own food and drink if you could be bothered or if your room has self contain facilities but for a luxury resort we found it all more than reasonable. The restaurant on the island in the lagoon is a must as well, with the ferry wharf easy to access.
Wi Fi isn’t great so load up content if you need it for little ones. In saying that, was nice to be ‘off the grid’.
We ventured into the ‘main street’ closest to the resort which was an eye opener. Not much to see other than a strip of souvenir stores and the 24hr market. A little chaotic with a toddler and pram but worth the quick trip to experience a local perspective. There is a small super market for basic needs as well. Cabs and shuttles are everywhere but the hotel have cabs on site you can ask to come back if need be.
Most of all, the staff were absolutely fantastic! Such personal service and such friendly people. The lovely ladies at the restaurant we went to the most knew our boys’ names after the first visit and treated us all so well. Felt more than thankful when they took our little one for cuddles while we had dinner too.
The resort is lovely. We were spoilt by choice with five pools, which catered for all of us. While visiting outside peak time made it easier to keep an eye on our active toddler the service was second to none.
We had a lagoon view room and it was lovely. Excellent service each day and perfect for a small family or group.
The food and beverage selections were great. Two restaurants to choose from when we were there, both with excellent menus. While I’m sure you could find cheaper it was still fairly reasonable given the quality. You could prob bring in own food and drink if you could be bothered or if your room has self contain facilities but for a luxury resort we found it all more than reasonable. The restaurant on the island in the lagoon is a must as well, with the ferry wharf easy to access.
Wi Fi isn’t great so load up content if you need it for little ones. In saying that, was nice to be ‘off the grid’.
We ventured into the ‘main street’ closest to the resort which was an eye opener. Not much to see other than a strip of souvenir stores and the 24hr market. A little chaotic with a toddler and pram but worth the quick trip to experience a local perspective. There is a small super market for basic needs as well. Cabs and shuttles are everywhere but the hotel have cabs on site you can ask to come back if need be.
Most of all, the staff were absolutely fantastic! Such personal service and such friendly people. The lovely ladies at the restaurant we went to the most knew our boys’ names after the first visit and treated us all so well. Felt more than thankful when they took our little one for cuddles while we had dinner too.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 24 Feb 2020
Dear Valued Guest Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 5 nights in a garden view, the room was nice enough with a lovely view out to the lagoon.
The food was terrible the service was terrible and all overpriced.
The lack of service to what you pay is unbelievable, there would be at least 3 staff behind the bar and no one wanted to serve I would stand and wait until someone got sick of seeing me stand there.
We ordered food on many occasions and would sit and watch them walk around the pools asking if anyone ordered the food until it got to us, it was cold.
NYE the closed down all bars and food venues without telling guests this would be happening leaving us with 3 options 1 pay $585 for a family of 4 for the themed buffet 2 pay for a very expensive restaurant ( Wild Ginger ) or 3 eat and drink nothing we chose option 3, they had to honor kids eat free so they put on a very small Buffet with biggest chips a couple of deserts and salad we asked how much for adults to eat and they made the price up in the spot and wanted to charge $ 35 per adult.
The location does not have white sand beach it is a retaining wall and the water close up to the retaining wall is filthy with plastic and waste.
We canoed over to the island and it was was lovely that we wished we’d stayed there.
Overall very disappointed and heartbreaking when you save all year for a family holiday.
Do not recommend at all.
The food was terrible the service was terrible and all overpriced.
The lack of service to what you pay is unbelievable, there would be at least 3 staff behind the bar and no one wanted to serve I would stand and wait until someone got sick of seeing me stand there.
We ordered food on many occasions and would sit and watch them walk around the pools asking if anyone ordered the food until it got to us, it was cold.
NYE the closed down all bars and food venues without telling guests this would be happening leaving us with 3 options 1 pay $585 for a family of 4 for the themed buffet 2 pay for a very expensive restaurant ( Wild Ginger ) or 3 eat and drink nothing we chose option 3, they had to honor kids eat free so they put on a very small Buffet with biggest chips a couple of deserts and salad we asked how much for adults to eat and they made the price up in the spot and wanted to charge $ 35 per adult.
The location does not have white sand beach it is a retaining wall and the water close up to the retaining wall is filthy with plastic and waste.
We canoed over to the island and it was was lovely that we wished we’d stayed there.
Overall very disappointed and heartbreaking when you save all year for a family holiday.
Do not recommend at all.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 13 Jan 2020
Dear Shonnie Thank you for taking the time to provide us with feedback on your recent visit to the Resort .This feedback is invaluable to us and allows to see where we do well and where we can improve. Please accept our apologies for the issues that you witnessed during your stay. All your concerns are taken seriously and will be discussed among the departments concerned We do hope that you choose to return back in the future to enable us to demonstrate to you the real Warwick service. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I find this review difficult to write. Especially after reading the other reviews. Did I stay in the same place or am I super critical. The Warwick is a beautiful resort with stunning pools. Check in was effortless and the welcome drink much needed. We were lucky to be upgraded to lagoon view. The rooms definitely need updating and after speaking with the MD understand that the new furniture has already been ordered. If you stay in room 112 be aware the toilet moves! Housekeeping staff were great. When guests say you are on island time, believe it. Slow serving staff, especially in the pool bar even when you were the only one there. One night a supervisor was at the bar and did everyone move, even run. The nightly entertainment was great. Water sports: we loved using the catamaran. But there was only one in operation with the other two unavailable due to needing repairs. We were told one day that the tide was out making it too shallow to use but within 15 minutes someone else was out there with no noticeable difference to water level. It was disconcerting to walk to our room for three days still noticing that plates, cutlery and wine glasses were not moved from outside the housekeeping shed. And an empty large cardboard box was sitting next to the garbage bin in the rain for two days. We ate at the resort most days and I have to admit that the food was excellent but be aware very expensive. Teppanyaki was great, the steak melted in your mouth but we didn’t appreciate seeing the chef run his finger around a bowl and lick it! Breakfast was plentiful and there was something for everyone. Decent coffee was an issue. You paid a large extra sum of money for a coffee that was served in small cups, 4 sips at most and a small biscuit would have been welcome. For a 4 star resort I would think they would have had a proper cafe serving cakes, sandwiches etc. Having said all this, the resort is beautiful, staff friendly and welcoming. The grounds are extremely well kept but .......
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 11 Mar 2020
Dear Valued Guest Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. Please accept our apologies for the issues you witnessed during your stay. We will discuss this amongst departments concerned to make sure its rectified. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As soon as we arrived at Warwick Le lagon, we were welcomed and treated like royalty. We were greated with complimentary cold Drinks and a group of locals singing and playing island drums and Ukulele's welcoming us.
Check in was a breeze (the staff speak several languages) and we were promply taken to our room by a Porter on a cart/buggy. The room was spacious and Very clean, also we were 5-10 meters from the water. There are 3 large pools plus a spar pool and a toddler pool, one of the big ones has a swim up bar. The cocktails are delicious and reasonably priced. The staff throughout the resort are friendly and helpful. The Food was Wow! the best food I have eaten in port vila, Well done to the Executive Chef "Som Thapa" for running a profesional crew and having a brilliant menu. The breakfast buffet rivals some of the best hotels in Australia IMO.
Housekeeping do an amazing job also our room was serviced daily and felt like we were arriving for the first time each time we came back from our morning out.
They also have a kids club available, which the kids loved.
All in all I felt nothing was to hard for the staff at Le Lagon and they did their very best to please us and make us feel welcomed our entire stay. Would recomend 100%
Check in was a breeze (the staff speak several languages) and we were promply taken to our room by a Porter on a cart/buggy. The room was spacious and Very clean, also we were 5-10 meters from the water. There are 3 large pools plus a spar pool and a toddler pool, one of the big ones has a swim up bar. The cocktails are delicious and reasonably priced. The staff throughout the resort are friendly and helpful. The Food was Wow! the best food I have eaten in port vila, Well done to the Executive Chef "Som Thapa" for running a profesional crew and having a brilliant menu. The breakfast buffet rivals some of the best hotels in Australia IMO.
Housekeeping do an amazing job also our room was serviced daily and felt like we were arriving for the first time each time we came back from our morning out.
They also have a kids club available, which the kids loved.
All in all I felt nothing was to hard for the staff at Le Lagon and they did their very best to please us and make us feel welcomed our entire stay. Would recomend 100%
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Date of stay: February 2020
Location
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 26 Feb 2020
Dear Valued Guest Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed with my wife for a couples getaway for 3 nights. Upon our arrival, the resort is quite stunning with palm trees in abundance across an open, beautiful landscape. The checkin process was quick and efficient and we were taken to our rooms. However, we were surprised that there was a charge to access wifi which we paid 5000VT around ($60AUD). For a top resort like this one, we felt the wifi should’ve been included.
Our room was small, cosy and tidy. The wifi was really inconsistent and often cut out. We also had access to a few familiar channels including fox sports.
The resort itself has stunning views all across the resort including from our room. I really enjoyed walking along the shoreline just outside my room each morning and seeing the starfish and fish swim through the clear water. The pools were well kept and heated so we were able to utilise them even with much of the wet weather we experienced. The poolside bar was also great with a great selection of drinks. The gym was also small but had enough to have a decent workout.
The best part of the resort is the friendliness shown by all staff here ranging from the front reception, bartenders and cleaners. Everyone was always smiling and saying hello each time we walked past which we really enjoyed. The front desk staff were always helpful and assisted us with the tours we had booked for our trip.
There were a few downsides we experienced however. Considering we had to pay for wifi, it was really inconsistent for most of our stay, especially in our room. We also had two blackouts in our room which took a while to fix as maintenance staff are only available from 8am. There also isn’t a huge variety of food within the resort and the two main options were really dear. We would have loved for more variety available in perhaps a bistro style with some local cuisine? We ordered the pizza from the lobby one day and it wasn’t great. It was quite undercooked with an overload of cheese.
The hotel also offered money exchange but they only offered around 70VT for every $1AUD which was quite low.
Overall, we enjoyed our stay and would’ve have scored higher if we didn’t experience the inconsistencies I mentioned above as it’s a stunning resort with wonderful people.
Our room was small, cosy and tidy. The wifi was really inconsistent and often cut out. We also had access to a few familiar channels including fox sports.
The resort itself has stunning views all across the resort including from our room. I really enjoyed walking along the shoreline just outside my room each morning and seeing the starfish and fish swim through the clear water. The pools were well kept and heated so we were able to utilise them even with much of the wet weather we experienced. The poolside bar was also great with a great selection of drinks. The gym was also small but had enough to have a decent workout.
The best part of the resort is the friendliness shown by all staff here ranging from the front reception, bartenders and cleaners. Everyone was always smiling and saying hello each time we walked past which we really enjoyed. The front desk staff were always helpful and assisted us with the tours we had booked for our trip.
There were a few downsides we experienced however. Considering we had to pay for wifi, it was really inconsistent for most of our stay, especially in our room. We also had two blackouts in our room which took a while to fix as maintenance staff are only available from 8am. There also isn’t a huge variety of food within the resort and the two main options were really dear. We would have loved for more variety available in perhaps a bistro style with some local cuisine? We ordered the pizza from the lobby one day and it wasn’t great. It was quite undercooked with an overload of cheese.
The hotel also offered money exchange but they only offered around 70VT for every $1AUD which was quite low.
Overall, we enjoyed our stay and would’ve have scored higher if we didn’t experience the inconsistencies I mentioned above as it’s a stunning resort with wonderful people.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip:Â If using cash, exchange in town or before you come to this resort as the rates were low.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramzy Shibany, Other at Warwick Le Lagon - Vanuatu
Responded 9 Feb 2023
Dear George, I would like to thank you for the time you've spared to share with us your experience at the Warwick Le Lagon Vanuatu. Many thanks for sharing your points of consideration related to your stay, we would definitely consider your feedback for any future improvements. May we have the opportunity to welcome you back again soon. yours, Ramzy Shibany Resort Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have absolutely nothing to complain about. The staff were amazing, made the effort to remember my name from day 1 and made sure to help me with anything I needed. Food was amazing, especially the dinner options. The room was extremely clean and got cleaned every day. A large pool with smaller pool options as well. I would recommend this resort to any type of guest, being families with small kids or couples wanting to get away.
The location was perfect being on the lagoon which we swam in and kayak in as well as being a 5 minute taxi/bus ride to town.
Will definitely be coming back again with my friends and family.
The location was perfect being on the lagoon which we swam in and kayak in as well as being a 5 minute taxi/bus ride to town.
Will definitely be coming back again with my friends and family.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 24 Feb 2020
Dear Josh Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 8 nights and first impressions were very good. Staff are extremely friendly as seems to be the way with all Ni-Vans. Always have a smile on their face. The resort itself is generally quite lovely however it is quite tired and requires a fair bit of maintenance (missing and broken pool tiles, broken lights, damaged bathroom sinks, toilet door wont close in room etc) however not something that affects stuff too much. The view from the pool more than makes up for these things.
Service at pool bar and restaurants was generally good but at times extremely slow and sometimes had to ask 2 or 3 times for something you had ordered as seemed to be forgotten. I put this down to "Island time" but does get a bit frustrating eventually. Another thing to watch closely is what drinks and food you sign for at the pool bar as extra items were placed on the tab and had to be removed so always check it. Food is generally good. Wild ginger delicious and breakfast has a great selection and tasty.
The lagoon view rooms have a great view and maybe better for that than paying extra for a garden view bungalow.
We had a lovely time and the resort was generally good.
Service at pool bar and restaurants was generally good but at times extremely slow and sometimes had to ask 2 or 3 times for something you had ordered as seemed to be forgotten. I put this down to "Island time" but does get a bit frustrating eventually. Another thing to watch closely is what drinks and food you sign for at the pool bar as extra items were placed on the tab and had to be removed so always check it. Food is generally good. Wild ginger delicious and breakfast has a great selection and tasty.
The lagoon view rooms have a great view and maybe better for that than paying extra for a garden view bungalow.
We had a lovely time and the resort was generally good.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 11 Mar 2020
Dear Valued Guest Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed at the Warwick Le Lagon Resort in vanuatu and couldn’t be more relaxed on our return home. The water front and garden bures are spacious and immaculate. They are in an excellent location for the pool, water sports and the bars and restaurants within the resort. The location of the resort is also fantastic as it is only a quick bus or taxi into town which is very reasonably priced. The resort is exceptionally clean and well maintained.
The variety and number of water sports was fantastic and we never had to wait or come back to take one out. Just out front of the resort is amazing snorkeling. We saw stunning fish swimming around the reefs and some sections were shallow enough to view from the kayak. It’s a good idea to take reef shoes on your trip if you plan on water sports and kayaking as we did spot a few sea urchins among the incredible array of marine life.
The Mediterranean buffet at the lagoon Terrace was to die for. Our absolute favorite meal. The food was authentic, fresh and delicious. There was something for everyone. The breakfast buffet also had an excellent range of food.
The staff are incredibly friendly and helpful both in the restaurants and at reception and around the pool. The general manager was always present and incredibly helpful and friendly.
We will definitely be back.
The variety and number of water sports was fantastic and we never had to wait or come back to take one out. Just out front of the resort is amazing snorkeling. We saw stunning fish swimming around the reefs and some sections were shallow enough to view from the kayak. It’s a good idea to take reef shoes on your trip if you plan on water sports and kayaking as we did spot a few sea urchins among the incredible array of marine life.
The Mediterranean buffet at the lagoon Terrace was to die for. Our absolute favorite meal. The food was authentic, fresh and delicious. There was something for everyone. The breakfast buffet also had an excellent range of food.
The staff are incredibly friendly and helpful both in the restaurants and at reception and around the pool. The general manager was always present and incredibly helpful and friendly.
We will definitely be back.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ali_Serhan, General Manager at Warwick Le Lagon - Vanuatu
Responded 6 Feb 2020
Dear Michelle Thank you for taking the time to provide us with feedback on your recent stay at Warwick Le Lagon Vanuatu. This feedback is invaluable to us and allows to see where we do well and where we can improve. We are glad that you left Vanuatu with a memorable experience and we do hope that we get the pleasure of welcoming you and the Family back at the Resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was plenty of transport available and we didn’t have trouble with anything we booked.
We stayed in a Lagoon Bungalow, I can’t comment on the other rooms. Our room was lovely, right on the water with a king bed and two singles for the kids with a dividing wall between.
Some of the negative comments are valid, things there are very different to what you would expect staying in a resort in Australia, probably depends on your perspective. We enjoyed the stay however and would go again.
It all depends if you plan to have all meals at the hotel as there are pretty good restaurants out there as well and charge almost as much as the the resort, also giving you an opportunity to explore the island…there is Seafood Bar & Grill or Stone Grill or across the island by ferry to Erakor.
Maybe a drinks package might be a better idea.
Cocktails around Aud $20, Tusker beer $8, spirits from $13.
Hope this helps.
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"Don't prebook tours from your departure, book once in Vanuatu. Local taxi/bus drivers are best value for money and experience!!!"Read full review
"Try another resort, does not hold the same prestige as other resorts in the Warwick chain."Read full review
"Save your $$ and read your reviews. Holiday Inn though not as big as Warwick was 1000 times better and such great service. "Read full review
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PRICE RANGE
AU$255 - AU$367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
warwick le lagon resort & spa, vanuatu hotel port vila, warwick le lagon resort and spa, vanuatu, le lagon hotel vanuatu, vanuatu le lagon, le lagon vanuatu resort, lagon le resort vanuatu, le lagon port vila, port vila le lagon
LOCATION
VanuatuEfatePort Vila
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingWARWICK LE LAGON - VANUATU (AU$255) - 2025 Prices & Reviews (Port Vila) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Warwick Le Lagon - Vanuatu
Which popular attractions are close to Warwick Le Lagon - Vanuatu?
Nearby attractions include Ekasup Village (2.2 km), Club Hippique Adventure Park (2.3 km), and Port Vila Market (3.0 km).
What are some of the property amenities at Warwick Le Lagon - Vanuatu?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Warwick Le Lagon - Vanuatu?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Warwick Le Lagon - Vanuatu?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Warwick Le Lagon - Vanuatu?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Warwick Le Lagon - Vanuatu?
Conveniently located restaurants include Cafe Vila Restaurant & Bar, Paradise Cove Restaurant, and Stonegrill Restaurant.
Are there opportunities to exercise at Warwick Le Lagon - Vanuatu?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Warwick Le Lagon - Vanuatu have airport transportation?
Yes, Warwick Le Lagon - Vanuatu offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Warwick Le Lagon - Vanuatu?
Yes, dry cleaning and laundry service are offered to guests.
Does Warwick Le Lagon - Vanuatu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Warwick Le Lagon - Vanuatu?
The staff speaks multiple languages, including English and French.