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Holiday Inn Resort Vanuatu

Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Performance Marine Sailing Charters
    1.0 km
  • 4 star hotel
  • Pool
Reviewed 1 week ago
Service 10/10
The service by Matthew Senyard was beyond amazing. I cannot... more
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621 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Sydney, Australia
Reviewed 1 week ago via mobile

The service by Matthew Senyard was beyond amazing. I cannot thank Matthew enough for what he did for us at time of check in and check out. There were some complications and resolved right away. Matthew was very understanding and allowed us to make that change with our accommodation. I appreciate especially the way Matthew had approached it. It was...

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Helpful?
Thank kimtran07
Simon D, General Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear kimtran07 Thank you for sharing your experience at the Holiday Inn Resort Vanuatu through Tripadvisor. It is always encouraging to read reviews in which name our team specifically for the work that they have done. Matthew is well known for his fantastic guest service, I have shared your feedback with him personally and highlighted the positive impact he had...

Sydney, Australia
Reviewed 1 week ago via mobile

A family holiday with two teenagers is always a challenge, but adjoining rooms at the Holiday Inn provided the perfect location with two pools, table tennis, golf, and hammocks adjacent the lagoon. This is the ideal location with kayaks and small sail craft available to explore the Erakor Lagoon. The hotel also offers fire walker and melanesian nights under the...

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Helpful?
1Thank MadMark_0_0_0
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear MadMark_0_0_0 Thank you for your great review and rating! We're so glad that you and the family were able to escape to Vanuatu, relax and enjoy our Resort and facilities. We look forward to welcoming you back on your next trip to the Pacific! Regards, Matthew Senyard Resort Manager

Gold Coast, Australia
Reviewed 2 weeks ago

As advertised , very accurate in its advertising Rooms a little small but clean and everything worked Breakfast , good selection Pool , clean and quite easy to relax at Beach area Set outside of port villa so more relaxing and quite and only $7 to get a taxi in to port villa if required

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Helpful?
1Thank zoeaparkinson
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear zoeaparkinson. Thank you for choosing Holiday Inn Resort and for providing feedback on your experiences. We hope that you had the chance to relax and unwind while you were here, as well as get out and explore the town a little. We look forward to welcoming you back to the Resort next time you're in Vanuatu. Kind Regards, Matthew...

Reviewed 3 weeks ago via mobile

A good resort managed by good managers. Managers took it upon themselves to make our staying experience enjoyable. Focus on developing the existing fitness centre is recommended. Addition of local cuisine in the resort restaurant will also be valuable.

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Helpful?
1Thank Romit S
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Romit S, Thank you for choosing Holiday Inn Resort on your recent getaway to Vanuatu. We're glad you were able to relax and enjoy the Resort and the sights of Port Vila and beyond while you were here. We have taken your feedback on board regarding the fitness center, and have also added in some local cuisine to the...

Reviewed 4 weeks ago via mobile

Had a fantastic time.....simple as that Would go back no problem Staff were fantastic, friendly and genuine My son thinks its his best holiday ever Food was very good Rooms were nice and clean Had a great time

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Helpful?
2Thank darren000000
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear darren000000, Thank you for taking the time to post your five star review!! We're so glad you and your family enjoyed your stay with us and we hope you were able to take home with you some wonderful memories. We look forward to welcoming you back next time you're in Vanuatu!! Kind Regards, Matthew Senyard Resort Manager

Reviewed 19 December 2016 via mobile

In line with the marketing phrase that is found in the resort stay .... I would recommend to stay here! We had a lovely time in a surprisingly almost empty resort (great for us but it shouldn't be that way). The rooms are clean and comfortable. The bathroom is small but an obviously new fit out makes it spotlessly clean....

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Helpful?
1Thank Sandi P
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Sandi P, Thank you for taking the time to write and review our property. We're so glad to hear that you, your husband and daughter were able to make the most of your stay with us and that you had a great time relaxing and enjoying the facilities and activities on offer. It was a shame that your trip...

Gisborne, New Zealand
Reviewed 26 November 2016

We stayed at The Holiday Inn in July this year, having first stayed there 8 years ago when it was " Le Meridien" and loved it then. Since then it has had a major remodel and upgrade after being hit by the cyclone last year. The new -look rooms are very smart and comfortable, with great beds and good bathrooms....

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Helpful?
Thank Evelyn W
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear Evelyn W, Thank you for taking the time to write such a wonderful review! It's been an incredible journey to re-instate the property post Cyclone Pam, and we're glad you like what we've done with the place! I hope that you were able to relax and unwind, and look forward to welcoming you back next time you visit our...

chittoor
Reviewed 26 November 2016

good check in. neatly furnished rooms. good view of the ocean. travel desk is not good.family friendly. breakfast is good. near to down town. casino in the premises. away from the crowd. restaurant has good view of the bay.

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Helpful?
1Thank venkateswara c
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear venkateswara c, Thank you for your review! We're very glad you enjoyed your stay and hope that it was a relaxing one. We look forward to welcoming you back when you next visit. Kind Regards, Matthew Senyard Resort Manager

Wollongong, Australia
Reviewed 25 November 2016

First time here and wont be the last. All staff very attentive and helpful. Room was more than adequate and had a view over the lagoon. I used HG reward points. The food was good, not cheap though. A value resort .

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Helpful?
Thank BobbyGAus
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear BobbyGAus, Thank you for your review and loyalty as an IHG Rewards Club member!! We're really glad that you enjoyed your stay and that your experiences with our team were great ones! We really look forward to welcoming you back when you next travel to Vanuatu. Thank you, Matthew Senyard Resort Manager

Tauranga, New Zealand
Reviewed 25 November 2016 via mobile

The Holiday Inn was a great place to stay for our first trip to Vanuatu. The staff were fantastic, friendly and so helpful. The facilities were great with plenty to do both on and out of the water. Great buffet breakfast every morning although a little disappointed with the dinner menu. There is no local,authentic cuisine on offer. In spite...

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Helpful?
Thank jennyandpete68
Matthew S, Manager at Holiday Inn Resort Vanuatu, responded to this review

Dear jennyandpete68, Thank you for your wonderful review of Holiday Inn Resort Vanuatu! We're so glad you were able to enjoy the Resort and it's facilities. We appreciate your feedback regarding local, authentic Ni-Vanuatu cuisine and are currently working on some wonderful localised dishes to add to our menu. We're very excited to launch them soon! We look forward to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Overlooking the serene waters of the Erakor Lagoon, Holiday Inn Resort Vanuatu is set in vibrant natural surroundings. Meaning “the land that always existed”, Vanuatu is a holiday destination made up of 83 tropical islands located northeast of New Caledonia. Immersed in cultural richness and native splendour, the islands hold crystal blue beaches, coral reefs, hot springs, exotic rainforests, and stunning waterfalls that are some of the most beautiful in the world. The Vanuatu hotel’s Erakor Ballroom and Valea meeting space provides exceptional indoor and outdoor meeting facilities, and the accommodation resort also features a unique Namele Day Spa, two luxurious outdoor holiday swimming pools, and the newly refurbished Palms Casino. The views from the rooms include lush gardens, blue lagoons, and a golf course. The hotel boasts 5 dining areas. Breakfast, buffet and à la carte dinners are served daily. There is an extensive wine list from New Zealand, Australia and France. Get to experience the perfect Vanuatu holiday with island lifestyle at Holiday Inn Resort Vanuatu. ... more   less 

Additional Information about Holiday Inn Resort Vanuatu

Address: Tassiriki Park, PO Box 215, Port Vila, Efate, Vanuatu (Formerly Palms Resort and Casino Vanuatu)
Region: Vanuatu > Efate > Port Vila
Price Range: $230 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Vanuatu 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Resort Vanuatu Hotel Port Vila
Port Vila Le Meridien
Le Meridien Vanuatu
Le Meridian Vanuatu
Holiday Inn Resort Vanuatu Port Vila
Hotel Style:
#5 Business Hotel in Port Vila
#6 Spa Hotel in Port Vila
#8 Family Hotel in Port Vila
#8 Luxury Hotel in Port Vila
#12 On the Beach Hotel in Port Vila
#12 Romantic Hotel in Port Vila
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Vanuatu staff and other travellers.
16 questions
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Gold Coast, Queensland, Australia

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Questions? Get answers from Holiday Inn Resort Vanuatu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach view room”
 of 5 bubbles zoeaparkinson, 5 Jan 2017 | Read review
“There is no elevator to the upper floor of the main building, so request a ground floor room if stairs are a problem.”
 of 5 bubbles evelynw356, 25 Nov 2016 | Read review
“bay view rooms are good”
 of 5 bubbles , 25 Nov 2016 | Read review
“No noisy lifts to worry about here. A very quiet hotel whether you have lagoon views or garden views.”
 of 5 bubbles julianne673, 21 Oct 2016 | Read review
“Lagoon view room on third floor was beautiful and I preferred it over garden view room I stayed in last time.”
 of 5 bubbles , 16 Oct 2016 | Read review
5 of 5