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Aquana Beach Resort

Traveller (457)
Pool & Beach (96)
Dining (49)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Opened in 2012, Aquana Beach Resort has become Vanuatu's leading three and a half star family friendly boutique Resort and this has largely been due to the unique childcare approach it has developed and the quality of the food from it's very popular casual dining restaurant. Located 25 minutes from the International Airport and only 15 minutes from the town centre, Aquana is situated in a large lagoon surrounded by groups of deserted islands and pristine reefs. Aquana has a 150 meter long man-made beach great for children to be able to play free from danger and for adults to relax on and soak up the sun. Aquana consists of 16 bungalows all located within 30 meters of the lagoon front and a hot a la carte and a continental breakfast are both included in the room rate and the resorts idyllic surroundings provides the perfect location for weddings and functions.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
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Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
330Reviews
486Photos
7Q+A
100Room tips
Traveller rating
  • 292
  • 29
  • 6
  • 1
  • 2
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Popular mentions
Our first visit to Vanuatu and Aquana but definitely not our last. The setting is beautiful and we were greeted warmly by the staff. The kids immediately embraced the activities and the nannies were amazing. The staff were friendly and attentive and the food was excellent. If
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We were welcomed on our arrival by the lovely staff with friendly smiles. Ushered off to our room, and the boys were whisked away by one of the ladies. Aquana is different to other resorts, as it has roaming nannies, your child is not locked up in a kids room. But they will
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Second visit for us- superb kids club with awesome nannies, view and food. Very friendly staff run by a great family with kayaking in an amazing location. Highly recommended! Perfect for families with kids. Second visit as good as the first , if not even better!
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Aquanas Beach Resort is situated just far enough out of Vila to get a feel for Vanuatu on the way from the airport, but close enough to nip into town if you fancy. It is on a safe lagoon, but a short paddle to the beach is a bit of fun too! The rooms are clean and functional,
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Aquana is a very nice resort with a lot of positives that have been covered in detail in other reviews. We read dozens of reviews leading up to booking and would like to comment on a few points having just returned. Firstly the positives: Aquana is a boutique resort that, even
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Response from Aquanfam, Owner at Aquana Beach Resort
Responded 30 Jul. 2018
Hello Southy, Thank you for staying with us here at Aquana and for taking the time to review your stay in such a comprehensive manner. We are disappointed that your expectations were not met in regard to child care, and extremely concerned your lasting memory of Aquana being a “tourist Trap”. Your kind words regarding the friendliness staff have been passed on, thank you. We do take your comments seriously and will be addressing any relevant matters to assure the experience of future guests is enhanced. It is disappointing to note your comments regarding Aquana’s child care approach. By far the majority of guests find this the greatest feature of Aquana. It is true we don’t have a gated “Kid’s club” where many children are crammed into a room with one child carer. Instead we have many nannies both in the games area and wandering around the resort keeping children occupied. With this approach, children enjoy their holiday much more, knowing their parents are contactable if they are feeling insecure. When they realise they have the freedom of the resort, as well as contact with their parents if need be, the majority of children actually choose to be with the nanny giving both parents and child a great holiday. Occasionally some children experience separation issues from their parents (as was the case with your daughter). We cannot see how locking a distressed child in a room away from their parents can be a positive experience for the child. There are many resorts offering the type of setup you required in Vanuatu. We prefer however to steer clear from the gated approach. No doubt you would have read the many overwhelmingly positive reviews of our childcare approach in your research. Most children go home having fallen in love with the nannies and full of good memories from the stay at Aquana. We are always sad to hear that someone has not had this experience. I do wish you had verbalised this to our office staff while you were staying at Aquana rather than waiting until you returned home. We could have put our heads together to see if anything could be changed to help. I recall Southy and I had many conversations at the reception when you booked tours or asked for local advice on destinations etc.. These occasions would have been perfect to remedy any issues/frustrations that may have surfaced. Our business is entirely dependent upon our guests satisfaction and we are always committed do our upmost to ensure this. Respectfully, the Aquana Family
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Album Categories
All photosTravellerPool & BeachDining Room & SuiteFamily and Play Areas
Interior view of Aquana cabin
Photo provided by managementAquana Beach Resort
Spacious one bedroom Bungalow
The Bathroom - Not even shower curtains
Bungalows
bungalow
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Same answer as PeaceAndLove. The "Mama's Market" in the very centre of town makes some of the best food on the island. Huge, delicious servings of meat/fish/eggs, rice, salad and sauce for about 400vt and you're right beside the water. We had a lot of the dishes at Aquana and it was all very good. But ya, lots of choices if you're looking to grab food and eat at your bungalow.
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P.S. we stayed 7 nights which was perfect. We moved to Coco Beach resort for 4 nights which was a big mistake as it wasn't a patch on Aquana but more expensive .
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They provide free snorkeling activities at the nearby island. Its beautiful, and you will be the only group as there aren't any other people around. In terms of Scuba diving, I think the resort can book it for you. Hope it helps, and have a great holiday.
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Hello infaithdo... Thankyou for considering to stay with us at Aquana Beach Resort. We have had many older children enjoying their stay with us, especially if they enjoy integrating with our staff. Our team of "Nannies" love playing card games, snorkelling, canoeing etc. with the older children. Aquana has plenty of areas to escape and relax if you feel the sounds of happy children and vocal babies are to overwhelming. The island in front of Aquana ,(where there is a beautiful secluded beach) is a 5 minute paddle to the new jetty or a 1 minute boat ride. We have created lovely walking tracks through the island where there is lots to see along the way. I hope I have been able to clarify your concerns and look forward to meeting you and your family should you choose to stay with us at Aquana Beach Resort. Best regards, Aquanafam Owner of Aquana Beach Resort
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12
"All rooms are excellent. Some face the water directly and some are behind"
"All are great. Waterfront is our favourite"
"Reef shoes are handy to have although they do have some to share. We were in the front Bungalows, and never noisy."
"Rooms with water view the best, but any is great"
"Beach front bungalows"
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PRICE RANGE
USD 224 - USD 313 (Based on Average Rates for a Standard Room)
LOCATION
VanuatuEfatePort Vila
NUMBER OF ROOMS
13
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