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Tropicana Lagoon

Traveller (162)
Dining (21)
Room & Suite (9)

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About

4.0
#31 of 49 hotels in Port Vila
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
TROPICANA LAGOON Beach ApartmentsTROPICANA LAGOON Apartments comprise 12 self contained studio apartments and 6 two bedroom apartments and 4 Villas. each Villa has their own plunge pool. All apartments are luxury and stylish built with this typically Vanuatu flair.LocationSituated on Second Lagoon, overlooking magical emerald waters and lush tropical vegetation on the opposite shore. TROPICANA LAGOON Beach Apartments is a peaceful and friendly tropical escape in the most romantic location of Efate, yet only 5 minutes away from down town Port Vila.The property is nicely landscaped with lots of tropical palms, plants and flowers. With your own private beach on your doorstep TROPICANA LAGOON Beach Apartments creates a wonderful ambience for your perfect holiday. Enjoy the tropical atmosphere while you swim in the pool, read a book in a hammock or enjoy a cocktail at our over-water-Fare while watching a romantic sunset. Room FacilitiesAll apartments have splendid views over the tranquil emerald waters of the lagoon. They are modern, spacious, self-contained, fan-cooled and/or air condition. Each apartment is beautifully finished with tropical style interiors, warm timber flooring, deluxe bathrooms, well equipped kitchen and all modern amenities such as flat-screen satellite TV , DVD player, high speed secure internet, private BBQ (subject to availability) and in-room-safe. The studio apartments ideally cater for two persons. On request we can provide an additional single bed. All apartments have private balconies or verandas with awesome views. Ground floor apartments have their own direct beach access. Resort-& Service Facilities: Rooms are serviced daily for our - Swimming pool- 24 hours service and security- Laundry service, free tropical breakfast - airport transfer on request.- You can book tours at our tour desk/ reception. We also organize car hire for you.- Drinks and snacks available throughout the day at the Beach Bar.- Free use of kayaks, and snorkel equipment.- Free DVD library- On site parking
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Beach
Airport transportation
Laundry service
Outdoor pool
Bar / lounge
Restaurant
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Room features
Air conditioning
Private balcony
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Lagoon View
Quiet
240Reviews6Q+A85Room tips

Reviews
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Detailed Reviews
Stephanie W wrote a review Jan 2020
8 contributions
+1
5.0 of 5 bubbles
Absolutely loved my 5 nights staying at Tropicana Lagoon resort. The grounds are well kept with a lovely pool, small restaurant and bar area on the lagoon and beach. Had 2 dinners here that were delicious. The room is clean, comfortable with everything in working order and everything you need for a comfortable stay. Staff are the loveliest and very helpful. Everything about Tropicana Lagoon is relaxed and feels like home :) Paradise just a little out of port villa centre, very easy to catch a bus anywhere (negotiate day trips to tourist sites with your driver) we paid $7600 for a day trip to three locations for 2 people. Great to have your own driver and knowing you can spend as long as you like at places without being on a schedule. Overall, highly recommend Tropicana Lagoon resort for accomm in beautiful Vanuatu.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greenacres 6 wrote a review Jan 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
We thoroughly enjoyed our 10 day stay at this relaxing, quiet and beautiful resort. The little restaurant was great especially with Olivia's smiling face greeting us for breakfast and dinner and thanks to Sarah in reception for recommending and booking a couple of tours for us which were fantastic. The resort was a few kilometre's out of Port Vila (thank goodness) but very easy to catch a local bus at the front of the resort into Port Vila and a handy supermarket about 5 minutes walk. We used the pool at the resort daily along with the free kayaks. Our family had a wonderful, relaxing holiday and recommends the Tropicana Resort for your trip to Vanuatu.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graham C wrote a review Oct 2022
Brisbane Region, Australia98 contributions67 helpful votes
4.0 of 5 bubbles
We have just returned from a really enjoyable week at Tropicana Lagoon Resort. The resort is in a pleasant location on Erakor lagoon, close to regular and efficient bus services to Vila. Staff are friendly and helpful and the management go out of their way to ensure guests enjoy their stay. Kim and Freddy provided us with great service. Thank you!
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kim and Freddy Leky, General Manager at Tropicana Lagoon
Responded 10 Dec 2022
Thank you Graham & Lindy for the review and nice words. It was our pleasure to help you with your questions and the extra night you needed due to your flight change, Hope to see you again some day
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Liz wrote a review Apr 2023
Brisbane, Australia140 contributions111 helpful votes
1.0 of 5 bubbles
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.
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Date of stay: April 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lex Van Hooijdonk wrote a review Dec 2022
1 contribution
5.0 of 5 bubbles
Beautiful location on the lagoon and close to town. Very good value for money with good food and lovely staff. Our flight was delayed and didn’t arrive until 3 am and was still able to check in without any hassle.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kim and Freddy Leky, General Manager at Tropicana Lagoon
Responded 10 Dec 2022
Hi Guys.. thank you so much for the review. We didn't see a lot of you because you were off doing your own things, but when we did, enjoyed our chats. So glad to hear you enjoyed your stay here. Getting used to the late arrivals.... OMG! Anyway, good luck with your studies and maybe we'll see you both again one day.
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Craig H wrote a review Feb 2024
1 contribution
5.0 of 5 bubbles
Great holiday place, people were beautiful and friendly. Chef was the best I have ever tasted. Was beautiful sitting at the restaurant looking on to the lagoon and sitting back and relaxing. Will definitely come back again and bring family as well. Pool was excellent to swim in and cool down.
Love you people as you are friendly and easy going.
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Great place to book and price excellent.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun soul B wrote a review Jan 2014
Melbourne, Australia61 contributions44 helpful votes
1.0 of 5 bubbles
don't know where to start

dont know who wrote the previous reviews because they are misleading and are creating a false picture of this resort actually some of pictures really where?. Everyone I spoke to was very unhappy and disappointed with this resort. ne group guests have left before time
definitely not 4 1/2 stars,
could not get in and out of our room key never worked painful
smelly and dirty sheets and pillows with stains(linen not changed at all),
dirty and smelly toile .and back of door
Towels not washed or dried properly.
Smelly kitchen would not use it
serenaders outside my window till late within 4 metres for evening nice for 30 minutes not when it is late
blue lagoon not very dirty debries
Hotel swimming pool was dirty and murky and small very disappointed
servicing not serviced twice in stay told she did not turn up to work really
air con not working
broken louvres
stains on furniture
The continental breakfast shocker I have ever been served in any hotel (for two people), 4 slices fruit, two slices of plain white toast (no other bread ever available), jam and butter.
The no apparent manager young girl on receptionist staff stayed over night at entrance drinking till all hours no one appeared in charge and service non existent but when speaking to staff pleasant manner
if someone managed cleaned did maitenance would be great
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Date of stay: October 2013
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: some great places at competitive prices we checked starfish cove great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AnnaQ3221HY wrote a review Aug 2014
Melbourne, Australia2 contributions8 helpful votes
2.0 of 5 bubbles
Husband and myself stayed for a week. Bought package which fell through, no real reason given and we continued direct booking with Tropicana. Paid extra $500 for end 2bed rooms, as assured we would have privacy there. The deal was less than we had been offered originally....only one evening meal instead of three for instance.
This is our experience. We opened wardrobe to hang clothes, no rail or shelves. No blankets or doonas for beds. Welcome pack claims extra bedding on top of wardrobe, lol. Sheets 'bobbly' and dingy, pillows flat and terrible, had to pile up four to support neck. Fridge not working. Was replaced by one which kept leaking pools of water on floor overnight. TV unwatchable. Four big circles along bottom where screen had been damaged. Was replaced, but sound was terrible and only one channel of the three could be watched. They advertise they have cable. Told staff who just smiled. Electric went off, toilet didn't flush properly and sometimes gurgled and 'regurgitated' (sorry for description). Vanity hanging off wall. Whole bathroom grubby. Water pours across into kitchen when shower used. There are basic cooking facilities but no extractor fan and no smoke alarms.
I must mention my so called privacy. Handyman was lining a cabana next to our room and used electric saw and hammering every day we were there, including when I was lying on sun lounger next to him. I asked several times for him to do it when we went out but again, just smiling and ignoring.
Tropicana is opposite a village of 300 locals, who enjoy a good scream, let their dogs bark and have loud and long revivalist type religious events, which can go on quite late.
It is a way out of town and there is nothing in the immediate vicinity to do.
It is definitely not child friendly. I felt quite sorry for a couple just arrived with two young children. The pool is I unfenced next to the restaurant, as is the open fast flowing (this evening) lagoon.
I won't start on about the Sunset cruise, which was just catching a water taxi back from Coco Beach, their other resort where you are dropped for an afternoon. The boat wouldn't start and we were driven back in bus. Nothing was offered in place of course, but then I wouldn't have expected anything from these people. Don!t waste $3000 coming to Vanuatu like we did, go to Surfers or somewhere and keep the money back home.
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Date of stay: August 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katie S wrote a review Jan 2016
1 contribution7 helpful votes
2.0 of 5 bubbles
Very disappointed with our holiday we arrived to our room being told it was private and one of the best rooms considering we were there for my partners birthday
I had emailed ahead and asked if they could help me to organize something special for him exchange 2 emails and meeting the owner who gave away my efforts and than no further contact about a special night for him
The room was private being at the end but almost every morning and night was awoken or kept awake by non guests having gatherings out side the massage hut on the lagoon.

The air-conditioning was broken when we arrived but quickly fixed, we had a microscopic TV with 4 channels that reapeated constantly, our shower had two temperatures either scorching hot or freezing cold.

Wifi was a luxury we had no connection what so ever in our room had to go down to the pool but than still had to search ending mostly in a notice on our phones saying (error obtaining IP address)

The staff were pleasent but just seemed dis interested and not trained well in there jobs, in the seating area at reception we were often greeted by an abundance of random men sitting and chatting also SPITTING wearing plan clothing staff were in full uniforms.

The complimentary breakfast was fruit and toast with butter and jam, the fruit sometimes being spoiled the toast rock hard and no varying in the spreads.

Very easy to walk out the front a grab a local bus for only 150 VT each into port vila town but once in there realizing it was very small with not alot of options to eat we often found ourselves searching for food.

No shopping centers no food courts, not really much to do overall we were very disappointed with our holiday.

You will not get the vanuatu you were expecting.
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Date of stay: January 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brooke M wrote a review Apr 2014
2 contributions8 helpful votes
2.0 of 5 bubbles
The location was beautiful and staff were friendly, however, rooms were dirty, sheets were never cleaned, shower was broken, no beach towels were available, not enough snorkelling equipment for guests, breakfast was possibly the worst breakfast I have had anywhere, management was disorganised.
The meals were lovely but often they had no ingredient so a lot of menu meals were never available. There was also long waiting times on meals.
Overall a little disappointing.
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Date of stay: April 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from just4enjoyment, General Manager at Tropicana Lagoon
Responded 13 May 2014
I am pleased to see that you enjoyed our great location our friendly staff and the restaurant meals but it was disappointing to read that other resort service was not to your liking. I took your points to discuss with the staff to identify areas of improvement. Regards Jorg General Manager
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Answer from hithereterry
Chapala, Mexico26 contributions7 helpful votes
There are a number of suites (roughly half) at the Tropicana that are on the ground floor. However, the hotel is about 1 1/2 - 2 kms from the down town area where most of the activities take place. There are taxis available and one would probably be needed regardless in the main down town area since parts are quite hilly and not suitable for a lot of walking around, if using a walker. Sites (i.e. museum, cultural centre, fresh food market) are somewhat spread out, although there are good restaurants and shopping spots in relative proximity in the town centre. The hotel can arrange for taxi service and their rates are quite reasonable. Hope this helps in your decision-making.
Answer from hithereterry
Chapala, Mexico26 contributions7 helpful votes
Sorry can't help. I was in Vanuatu for work and can't recommend any tour companies. t
Answer from Paula J
Wellington, New Zealand39 contributions46 helpful votes
Yes there is wi fi but only at the naakamal ( meeting house /restaurant area). Personally think this is fantastic as it makes you sit back realx and totally enjoy the paradise you are in.
Craig H wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Great place to book and price excellent."
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Simma74 wrote a tip Sept 2023
Perth, Australia6 contributions7 helpful votes
2.0 of 5 bubbles
"We should have taken in consideration the other reviews…which were all correct in their advice. Don’t stay"
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Tour13296417413 wrote a tip Aug 2023
1 contribution
5.0 of 5 bubbles
"The restaurant has no set closing time, the chefs leave when there are no customers."
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Dreamer431927 wrote a tip Nov 2019
Brisbane, Australia2 contributions
4.0 of 5 bubbles
"Double bedroom apartment on the top floor right in front of the pool has the best view of the lagoon, the pool and the eating on the water."
Read full review
950lucask wrote a tip Oct 2019
Wagga Wagga, Australia40 contributions11 helpful votes
4.0 of 5 bubbles
"Beachfront balcony Rm7. Can be noisy if party in dinning. Otherwise best view in resort."
Read full review
Not the right property for you?
There are more places to choose from in the Port Vila area.
PRICE RANGE
AU$100 - AU$192 (Based on Average Rates for a Standard Room)
LOCATION
VanuatuEfatePort Vila
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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TROPICANA LAGOON (AU$100) - 2024 Prices & Reviews

Frequently Asked Questions about Tropicana Lagoon
Which popular attractions are close to Tropicana Lagoon?
Nearby attractions include Ekasup Village (2.7 km), Club Hippique Adventure Park (5.0 km), and Port Vila Market (2.7 km).
What are some of the property amenities at Tropicana Lagoon?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Tropicana Lagoon?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Tropicana Lagoon?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tropicana Lagoon?
Yes, free parking is available to guests.
What are some restaurants close to Tropicana Lagoon?
Conveniently located restaurants include Cafe Vila Restaurant & Bar, Paradise Cove Restaurant, and Stonegrill Restaurant.
Are there opportunities to exercise at Tropicana Lagoon?
Yes, guests have access to a pool during their stay.
Does Tropicana Lagoon have airport transportation?
Yes, Tropicana Lagoon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Tropicana Lagoon?
Many travellers enjoy visiting Ekasup Village (2.7 km).
Does Tropicana Lagoon have any great views?
Yes, guests often enjoy the lagoon view available here.
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