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Crystal Palace Hotel

Dining (15)
Room & Suite (11)
View from Room (3)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#40 of 49 hotels in Port Vila
Location
Cleanliness
Service
Value
Enjoy the magic this delightful new hotel offers. It looks like a wave displaced from the bay; inside, the windows frame the bay offering views across the water and the mesmerising sunsets. Crystal Palace has three room types to choose from: Standard, Standard Harbour View, and Superior Harbour View Rooms. Whatever your budget, Crystal Palace can accommodate the most discerning of travellers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Banquet room
Wifi
Restaurant
Meeting rooms
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Desk
Room service
Sofa
Clothes rack
Refrigerator
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, French, Chinese
10Reviews0Q+A1Room tip

Reviews
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Patty W wrote a review Jan 2020
Hong Kong, China1 contribution
We stayed in Fatumaru Lodge and found this chinese restaurant. Nice set up sitting by the water at night and the staff lid up the mozzy repellent for you. Food was very delicious at a very reasonable price with complimentary fruit plate before you finish! Will definitely recommend this restaurant!!!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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babralaun66 wrote a review Aug 2018
Noumea Nouvell caledonie59 contributions15 helpful votes
nice setting only everything inside are all Chinese Furnitures and chinese Settings, carpets on the flour , everything was cleaned, the bed is kinder of very hard but i think that was ok. Breakfast is not much so dont expect a sort of buffet. If not walking distance to town 15 mins, downstairs is the chinese restarant reasonable , and pizza hut across the road, with the Meleanisan Hotel who does buffet and island nights with Kava on Fridays. shopping distance supermarket Bon Marchee 10 mins of walk
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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spram0 wrote a review Mar 2018
S��͏D"57 contributions13 helpful votes
The place has an unimpressive exterior but the room was nice. Ocean view and a nice size. I booked online and that seemed to be confusing for the desk clerk as they seem to mostly cater to Chinese customers. But is all worked out well. Bed was good and the water was hot. No problems there. If you do stay make sure to hit the nearest restaurants and bars they’re all good! Reefers was a favorite for us. Good clean place - I’d stay again.
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Date of stay: March 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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bortoli1 wrote a review Sept 2017
Coolum Beach, Australia4 contributions8 helpful votes
The Crystal Palace Hotel looks amazing but nothing is quite as it seems. Our beds were literally stiff as boards (because they were flipped the wrong way round), the air con did not work (we changed rooms until we found one that did), the bench area had no plug for the kettle to plug into, they gave us 1 teabag and 1 coffee to last us for the 4 days we checked in, the fridge did not work properly, the bathroom had glass walls from floor to ceiling so you could see and hear everything, the hot water in the shower did not work, the roof balcony facing the water was so small you could barely stand on it - I could go on but you get the picture. On the plus side, the rooms were clean and spacious and the Ni-Van staff were amazing!
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Date of stay: August 2017
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Check air con and hot water works first
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JudithDanny wrote a review Aug 2016
1 contribution
This hotel is very good located which is beside with the Tana Russet Plaza. And the view is really good when the sun rise and sunset! A very good place for holiday! The sevice is good as well! The price is cheap!
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Date of stay: June 2016Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crystal P, Front Office Manager at Crystal Palace Hotel
Responded 28 Aug 2016
Hi Judith, Thank you for your positive comments on the hotel, yes there is only one cinema place in Port Vila and we are right opposite. Wonderful view of Port Vila bay. We hope to have you stay with us again sometimes.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LifromChina wrote a review Aug 2016
Beijing, China5 contributions
The hotel is well located. The central town and the market are within walking distance. You can watch the sea from the balcony or you can have a closer view from the yard of the hotel. If lying in the beach chair, reading a book, and enjoying the sunshine are your dream, Crystal Palace is definitely a hotel to realize the dream.
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Date of stay: August 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crystal P, Front Office Manager at Crystal Palace Hotel
Responded 24 Aug 2016
Dear guest, Greetings from the Crystal Palace Hotel and from Port Vila, Vanuatu. We appreciate your positive reviews and look forward to having you stay with us again. Tropical regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Khayla M wrote a review Aug 2016
1 contribution1 helpful vote
Stunning views! Beautiful and clean rooms. Very affordable, great value for your dollar. I recommend this place for anyone travelling to Vanuatu. Family and friends have stayed here during visits to Vanuatu and highly recommend it to any travellers unsure of where to stay.
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Date of stay: August 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crystal P, Front Office Manager at Crystal Palace Hotel
Responded 24 Aug 2016
Dear Khayla, Greetings to you from Crystal Palace Hotel. The team here appreciates your feedback and looking forward to have you stay with us again. kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MrsRoache wrote a review Aug 2016
1 contribution
My family and I truly had an awesome holiday here! The service was great, we felt so welcome... We are actually planning on making it an annual event for our family and hopefully we will be bringing more family with us next year!!! Thank you Management & Staff we appreciate everything... See you all next year!🍸🍹🍍🍌
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Date of stay: June 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crystal P, Front Office Manager at Crystal Palace Hotel
Responded 24 Aug 2016
Dear Mrs. Roache, Greetings from Crystal Palace hotel. We are happy you had a wonderful holiday and that you enjoyed the services we offered. Its great to know that you are now planning to make it an annual event and to bring more members of your family next year. We look forward to welcoming you all again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wenyao2015 wrote a review July 2016
Sydney, Australia2 contributions1 helpful vote
My family and I stayed at the crystal palace hotel for one week, it was fantastic. The whole staff was very friendly and accommodating. They gave us lots of recommendations about the best places to visit in Vanuatu and they definitely weren't wrong! The hotel also organised all our transport, having drivers pick us to and from locations. The hotel was also very close to the city centre, perfect walking distance. It was also right next to the water, we were able to swim and kayak in the bay right outside our hotel, there was a great view of the island there. Our room itself was very clean, large and spacious, with good facilities and we had a balcony with an amazing view. The room service was also very good, providing a spare bed and other things when asked. They also had very good authentic Asian food in the restaurant attached to the hotel, as well as western food. The only negatives was that the wifi was a bit slow there and the restaurant had a bit of a wait for the food to arrive, though they did reassure us that it was because the restaurant was just starting up and was bit understaffed at the moment. However overall we had an amazing stay there, they had a fantastic, friendly staff who were very accomidating and helpful. The location was great and our room was spacious and well kept. We had a very comfortable and enjoyable stay here, would definitely recommend!
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Date of stay: June 2016
Value
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Not the right property for you?
There are more places to choose from in the Port Vila area.
PRICE RANGE
AU$114 - AU$151 (Based on Average Rates for a Standard Room)
LOCATION
VanuatuEfatePort Vila
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CRYSTAL PALACE HOTEL (AU$114) - 2024 Prices & Reviews

Frequently Asked Questions about Crystal Palace Hotel
Which popular attractions are close to Crystal Palace Hotel?
Nearby attractions include Port Vila Market (1.2 km), Banyan Beach Bar (0.8 km), and Vanuatu Watersports Port Vila (0.7 km).
What are some of the property amenities at Crystal Palace Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crystal Palace Hotel?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Crystal Palace Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crystal Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Palace Hotel?
Conveniently located restaurants include Kesorn's Exotic Thai Restaurant, Chill Restaurant, and Jill's Cafe.
Does Crystal Palace Hotel have airport transportation?
Yes, Crystal Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Crystal Palace Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Crystal Palace Hotel?
The staff speaks multiple languages, including English, French, and Chinese.
Are there any historical sites close to Crystal Palace Hotel?
Many travellers enjoy visiting Ekasup Village (3.5 km).