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Chateau Royal Beach Resort And Spa

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#2 of 20 Hotels in Noumea
Certificate of Excellence
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Chateau Royal Beach Resort And Spa
Chateau Royal Beach Resort And Spa
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897 Reviews from our TripAdvisor Community

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Showing 574: English reviews
Melbourne, Australia
Reviewed 5 January 2016

Perched on the beachfront, Chateau Royal is the perfect hotel location in Noumea. The room we stayed in had a kitchenette, which was convenient for making the odd meal, and a balcony overlooking the mountain and the beach. Staff were very friendly and helpful. We loved it!

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1Thank Annette B
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Thank you and happy new year Kind regards Philippe

Sydney, Australia
Reviewed 4 January 2016

Stayed for 7 nights at Chateau Royal in December and thoroughly enjoyed the location and rooms were excellent. The resort could truly be amazing with just a few improvements. Pool area The pool was lovely but there are very few sun beds and umbrellas to cater to a large number of guests, leaving little option for shade. The grassy areas...

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Helpful?
Thank SuzeeQ_10
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Dear SuzeeQ_10 Thank you for your feed back who is going to help us to correct points mentionned. Your feed back is very importnat for me an will help me in improuving our quality of service. Regards philippe

Geelong
Reviewed 4 January 2016

We stayed here as a couple between late Dec 2015 and early Jan 2016 in room 304. Firstly, the positives: 1) The hotel is clean and modern, having been renovated only a few years ago. 2) The rooms are very large, modern, and well equipped with a good sized kitchen (although there is no toaster!). 3) The pool area, like...

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Thank Jennifer_Kate
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Dear Friends Thank you for your comments I assure you that necessary actions have been immediately taken… Just for information we have a bar and a restaurant open 7 days a week in the hotel. I wish you a wonderfull happy new Year Kind regards Philippe

Sydney, Australia
Reviewed 2 January 2016

This review is intended to be constructive criticism for the hotel management and I certainly hope that the Hotel Manager takes the below comments on board. We stayed for 8 nights at the Chateau Royal and it was a mixed experience. The location is great, it is right on the beach and the rooms are good, it was renovated a...

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3Thank 3MONKEES
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Dear Sir, Thank you for your Constructive Feed Back, which has been communicated to our staff, in order to improve our quality of service. On behalf of the team at Chateau Royal, I wish to present our most sincere apologies for the regrettable experience you had in our resort. I assure you that necessary actions have been immediately taken…. except...

Reviewed 1 January 2016 via mobile

If u want some sleep after a nice night out on New Years do not come to this hotel. Dance party (tomorrow land) in park next door loud music still going at 5 30 am. Informed was meant to finish at 5. If I didn't want sleep for the night I would not have paid for the night. What a...

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Helpful?
Thank Catherine M
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Dear Friends, New years eve is an important international festive event. We apologize for the inconvenience. Regards Philippe

Auckland, New Zealand
Reviewed 1 January 2016 via mobile

Fantastic place to stay . We stayed a week over Xmas. Staff all amazingly friendly and extremely helpful . So patient with me and my beginners French. This hotel perfect place to stay ESP if you're into or want to learn to Kite surf. There's a kite surf school right next door on the beach. The constant light breeze also...

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2Thank HMSykes22
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Than you and merry Xmas Philippe

Melbourne
Reviewed 31 December 2015

I will start with the good. We were upgraded to a Prestige Bedroom Suite with amazing views of the lagoon and sunsets (thank you Emmanuel). The room was spacious and accommodated our family well. It was clean and housekeeping was great, although the bed could have been a little better in terms of firmness. The noise attenuation between rooms and...

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Helpful?
Thank Daz_8
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Dear Sir, No it is not a a standard and copy-paste response. I read every comment and i try my best to answer to all of them. I will personally work on staff quality service and on every mentioned details. I feel sorry that you didn't get in touch with me during your stay for a good chat and positive...

Wellington, New Zealand
Reviewed 26 December 2015

This is the first of 2 reviews I intend for this hotel. My wife and I usually visit Noosa in Queensland for beach holiday. I am sad to say that we are somewhat dissapointed with this hotel. It is expensive and well generally well appointed but ultimately it's the little things that make all the difference and when things go...

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1Thank roland_agar
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Dear Sir, Thank you for your Feed Back, which has been communicated to our staff, in order to improve our quality of service. On behalf of the team at Chateau Royal, I wish to present our most sincere apologies for the regrettable experience you had in our resort. Regards Philippe

Sydney
Reviewed 22 December 2015

Alan and i had the most incredibly relaxed, romantic and culturally blessed stay this December celebrating our 10th wedding anniversary. All the staff were friendly, so professional and the service was unobtrusive but efficient. The Chateau Royal is indeed elegant, open and relaxed with an upmarket touch of simple elegance that so epitomises the French. the meals especially a Le...

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Thank Marie F
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Great Feed back Thank you so much Philippe

Reviewed 22 December 2015 via mobile

The view from the room made this for us. I have attached a photo so that you may see for yourself. To be honest the rest of the experience of the hotel was pretty ordinary. The breakfast isn't great, the restaurant menu quite limited and there is a funky smell in the hallways. But once you sit on that balcony...

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Thank Kazzahmataz
Chateaunoumea, Directeur général at Chateau Royal Beach Resort And Spa, responded to this review

Dear friends Thank you so much for your feed back Regards Philippe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
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Additional Information about Chateau Royal Beach Resort And Spa

Address: 140 Promenade Roger Laroque | BP 18716, Noumea, Grand Terre 988807, New Caledonia
Region: New Caledonia > Grand Terre > Noumea
Price Range: $193 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau Royal Beach Resort And Spa 4*
Number of rooms: 108
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Also Known As:
Royal Tera Beach Hotel Noumea
Royal Tera Beach And Spa
Hotel Style:
#1 Luxury Hotel in Noumea
#1 Romantic Hotel in Noumea
#1 On the Beach Hotel in Noumea
#2 Business Hotel in Noumea
#2 Spa Hotel in Noumea
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Royal Beach Resort And Spa staff and other travellers.
33 questions
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Questions? Get answers from Chateau Royal Beach Resort And Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 5 or above. We were in 507 which had an ocean view with costing us extra for it.”
 of 5 bubbles Mummy2501, 13 Feb 2017 | Read review
“Staff are very helpful and beautiful views.”
 of 5 bubbles ryansP7908BR, 28 Jan 2017 | Read review
“Ask for Ocean View Room. If not available, ask not to be facing the hotel next door.”
  • Toilet - Keep note there is no door. Only one door for shower and toilet :-(
  • Living area
  • Bedroom
  • Shower - Good Size
  • Kitchen - Very spacious
 of 5 bubbles Trusted_Review3r, 26 Jan 2017 | Read review
“We stayed in a superior room -it was fantastic with one of the best bathrooms we have seen. It also had a really good kitchen.”
 of 5 bubbles paulcK3366NX, 17 Jan 2017 | Read review
“It's worth paying extra to get the sea view”
 of 5 bubbles DadandCab, 16 Jan 2017 | Read review
5 of 5