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Gateway Hotel & Apartments

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Gateway Hotel & Apartments
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190 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Australia
Reviewed 5 days ago NEW

I typically stay at either the Grand Papua or Ela Beach whilst in PoM once a month, however given a late night arrival and early morning departure, thought I'd try their sister hotel, the Gateway. The Gateway is a typical airport hotel with smaller rooms and tired furnishings. However, cleaning seems to be optional and the previous guest's rubbish and...

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Thank WanderingTraveller79
Colombo
Reviewed 3 weeks ago

I have and continued to stay here due to convenience. For the price you don't get much at all, but then again its the dynamics of the PNG due to limited supply. Nice and friendly staff and basic rooms. Now finally with the addition of Jacksons - the bar there is something to do after work. Its a nice bar/restaurant...

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Thank Ravi R
Reviewed 4 weeks ago via mobile

This is my second time staying at the Gateway Hotel being a local sometimes you just need to get away and have a break from the grind of work. I stayed for 2 nights on a fantastic weekend rate, the new Sizzler restaurant that has just opened is the best value for money in the whole of Port Moresby. The...

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Thank Clayton01
Sydney, Australia
Reviewed 4 weeks ago

I have been a long-term resident in a number of apartments at Gateway. This place has basically everything you need. Facilities: This is a safe location for all visitors. The gym is excellent quality. Both pools are clean and good size. BBQ area is convenient for entertaining guests. Rooms: Rooms are very clean and spacious. Cable TV is adequate, although...

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Thank M_D_C336
Manila, Philippines
Reviewed 6 February 2017

Spent the night in Port Moresby for an overnight layover. Gateway was very close, had a free shuttle and was very convenient. Dinner was good as well as the room and service. Don't know that this would be such a great location as a destination, but great for a layover.

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Thank dksto
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for your great review and feedback on your recent stay with us. I am pleased to read you enjoyed your stay and appreciate the acknowledgement of the services made available to you and our guests at the Gateway Hotel. Thank you again as your time is greatly appreciated and we look forward to being of service to you...

Reviewed 2 February 2017

my first room look like an employees quarters. too warm and too old, they change it as the repair man request, the second room is nice but nothing a complimentary stuff, the employee was so nice to me but, they don't have a specific procedure regarding check in check out, firts they said its okay to check out by 1pm...

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Thank Ry Q
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for your review regarding your recent stay. I am sorry to read that your experience with us did not go as smoothly as we would have expected for our guests. I have also noted your comments regarding the checkout process and will address this with the team accordingly to avoid the confusion for you and other guests. Thank...

Rabaul, Papua New Guinea
Reviewed 16 January 2017 via mobile

Family of 2 adults and 3 young children stayed one night due to flight disruption. Assigned two rooms by the pool, one was a standard with a ~queen (two singles pushed together) and one single; the other was an apartment style with a king size bed, a fold-out couch with small kitchenette and dining table. Accommodation was ok but we...

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Thank Hannah W
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your feedback. While I'm pleased your overall stay was good, I have also taken note of your feedback regarding the bathroom. Thank you again for acknowledging the service the team provided to you and your suggestion for a net to help secure the luggage in the bus is also greatly...

Reviewed 14 December 2016

The rooms and building are showing their age but I love to stay there, its peaceful, convenient and the staff there are awesome. Have been staying there for weekends to catch up on work or relax. The beds are very comfortable, I always have a good nights sleep whenever I'm there on the weekends or taking an early morning flight...

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Thank Skello R
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your wonderful feedback. I am very pleased to read that your overall stay was to your expectations and the service provided to you by the team was 'awesome'. Here's wishing you fantastic festive season wishes for you and your loved ones and look forward to welcoming you back to Gateway...

Brisbane, Australia
Reviewed 9 December 2016

The rooms are starting to show their age, but overall I had a pleasant stay and would probably stay again. I stayed twice, two days apart and with the location close to the airport it is only a five minutes drive, great if you are transiting. The staff are all excellent, efficient and very friendly and really make you feel...

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Thank Anthony S
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you for taking the time to provide us with your wonderful feedback. I appreciate the honest feedback and also the acknowledgement of the positive experience provided by the staff to you throughout your stay. Thank you again for your time - it is greatly appreciated. And we most certainly look forward to being of service to you when you...

Makati, Philippines
Reviewed 4 December 2016 via mobile

Airways was full so I stayed here prior to heading up to a gold mining site in the mountains. The stay started badly when I had been told there would be a Gateways employee holding a sign at international arrivals and would drive me to the hotel, yet there was no person, no sign and no transportation. Being familiar with...

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Helpful?
Thank David Michael S
Robert O, Manager at Gateway Hotel & Apartments, responded to this review

Thank you Mr Spence for your feedback. Again, my sincerest apologies for the mix up with your airport transfer and the phone number given. While this is a rare occurrence, I understand and appreciate the frustration felt after your team did all they could to confirm these arrangements. Your feedback is important though and we really do appreciate the time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Due to its proximity to the airport and excellent facilities, the Gateway Hotel is an extremely popular conference venue, particularly for delegates visiting Port Moresby. A short drive and only minutes away from both, the international & domestic terminals in the hotel's free shuttle bus, brings you to its serene ambience surrounded by lush tropical gardens and impeccable service, which provide for a memorable and pleasant stay. All 130 modern rooms, some with Internet access, plus 63 serviced apartments surround a pool which is centrally located. 24-hour Foreign Exchange desk is located at Reception. The Wild Orchid Restaurant serves some of the finest International cuisine in Port Moresby and features a buffet from a different part of the globe each night. Alternatively, choose one of Enzo's Pizzas in the Rattle 'n' Hum Pizzeria & Bar. ... more   less 

Additional Information about Gateway Hotel & Apartments

Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Region: Papua New Guinea > Papua Region > Port Moresby
Price Range: $205 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gateway Hotel & Apartments 3.5*
Number of rooms: 130
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Also Known As:
Gateway Hotel And Apartments
Quality Inn Port Moresby
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel & Apartments staff and other travellers.
2 questions
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Port Moresby, Papua New Guinea
over a year ago

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Questions? Get answers from Gateway Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try the room in the second floor and adjust the A/C cause it's too warm the room”
 of 5 bubbles ryq2015, 2 Feb 2017 | Read review
“Balcony rooms”
 of 5 bubbles 612carolynm, 26 Oct 2016 | Read review
“The cheaper the room, the worse it is likely to be”
 of 5 bubbles Ozday, 17 Oct 2016 | Read review
“Ask for the recently renovated rooms”
 of 5 bubbles ash0572015, 30 Sep 2016 | Read review
“ask for modern part of hotel, rooms slightly bigger, cleaner and more moddern”
 of 5 bubbles rowenaah, 27 Sep 2016 | Read review
5 of 5