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Crowne Plaza Port Moresby

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Crowne Plaza Port Moresby
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157 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Port Moresby
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Showing 151: English reviews
Reviewed 13 May 2015

This is a place that charges you top dollar for a useless and poor service. The rooms are terrible and old. The restaurant is average. The service is either nonexistent or poor and you are always angry or frustrated. They make a lot of money from people who do not check where they are going and leave the choice to...

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Helpful?
1Thank DrTravell007
Stewart M, Executive Assistant Manager at Crowne Plaza Port Moresby, responded to this review

Dear DrTravell007, Thank you for providing feedback on your recent stay. It is disappointing that our service did not meet your expectations this time. It would be great if you could provide further information so that we can work on, and improve these area's. If you would like to contact me directly, please do so on stewart.manson@ihg.com. We apologise for...

Melbourne, Australia
Reviewed 30 April 2015 via mobile

Stayed one night for business in April 2015. Felt safe. Dinner at the restaurant was very nice for POM but expensive like the rest of the hotel. The staff are friendly and try really hard - don't always get it right the first couple of times. Carpet in my room was a bit dirty and toilet didn't flush. Had breakfast...

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Helpful?
Thank Glen K
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear GlenK Thank you for taking the time to share your thoughts following your recent stay with us. We appreciate your comments as they assist us in improving our standards and service. I was disappointed to read that you felt we had not meet all your needs, your comments have been passed to housekeeping and maintenance for follow up. I...

Gold Coast, AUS
Reviewed 29 April 2015

I stayed at this hotel while on route to trek Kokoda in April 2015. It's a little outdated but very clean and had all the facilities needed for a comfortable stay. The hotel has a fantastic pool and the restaurants served delicious food.

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Helpful?
Thank Ange85
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear Ange85 Congratulations on completing the Kokoda Track !! We are pleased you had an enjoyable with stay with us, a dip in the pool and a nice meal would have been well deserved pleasures after those days on the track. I will certainly pass your comments to the team. Best regards Joanne Acott General Manager

Devonport, Australia
Reviewed 29 April 2015

I very rarely write anything negative about any location or experience I've had in my travels. But this hotel is really overrated, and it's a bit sad because the staff try so hard to make it a good experience. The venue is really tired and in much need of a makeover to fulfill its potential. The windows bang and leak...

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Helpful?
Thank Tassietravelers
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear Tassietravelers Congratulations on completing the Kokoda Track. Our aim is to provide all our guest the same level of service and I apologise that you felt this was not the case in your situation. For security reasons all of our balcony doors are locked, however these are opened on a request basis as we do have some guests whom...

vic, australia
Reviewed 28 April 2015 via mobile

We stayed at this hotel before & after walking on the Kokoda Track.It is a bit of luxury with fine food, great pool & very comfortable beds.The hotel is very clean however the smoking floors do have a slight smell.The restaurant is very good & the food is wonderfull.The bar opens onto the pool and we had drinks & relaxed...

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Helpful?
Thank claireread
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear Claireread Congratulations on walking Kokoda Track, it is such an achievement and an experience which I am sure you will never forget. We are thrilled to know that Crowne Plaza Port Moresby contributed overall to that experience and we know how important relaxation, good food and a hot shower is after completing the track. I will pass your comments...

Melbourne, Australia
Reviewed 18 April 2015

Two boom business opportunities in Port Moresby would appear to be security fencing, and security guard services. The Crowne Plaza has plenty of both, which make you feel safe while there. It's a very expensive city, and this hotel also is far from cheap. Everything works well enough (with the exception of the wireless Internet service, which while complimentary was...

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Helpful?
1Thank turneretti
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear Turneretti The safety and security of hour guests is very important to us and we are pleased our systems allowed you to feel safe and secure whilst staying with us. We are currently working with our owners on refurbishment plans however in the interim we have a strong maintenance program in place to ensure comfort for our guests. Internet...

Jakarta
Reviewed 30 March 2015

The hotel is tired, furnishings are all ageing and the internet is not very fast at all, when I finally got it working. Rooms are a good size, with a comfortable bed and good shower. The TV doesn't get most of the channels it says it can, although not the end of the world. The air conditioning though, wow, it...

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Helpful?
1Thank Mike P
Stewart M, Executive Assistant Manager at Crowne Plaza Port Moresby, responded to this review

Dear Mike P, Thank you for taking the time to provide feedback on you recent stay with us. It was pleasing to read that you felt our bed and shower suited your requirements. However, it was disappointing to read that we missed the mark on a number of other area's. As you note, we did experience a failure in our...

Reviewed 28 March 2015

The Crowne Plaza is turning out to be a grand old ladyy, though in fairness, there are attempts to improve the quality of the rooms and overall service. Room size is good; the cafe is still serving good food. But wifi service is poor, even if free for IHG members. Just a place to crash really..

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Helpful?
Thank Deogracias M
Stewart M, Manager at Crowne Plaza Port Moresby, responded to this review

Dear Deogracias M, Thank you for taking the time to provide feedback on you recent stay with us. We are continually working to improve our products and services for our guests. It is pleasing to read that you enjoy the size of the rooms and the food in the Cafe. I have passed on your comments regarding the internet service...

Port Moresby, Papua New Guinea
Reviewed 9 March 2015

The place was ok though expensive. Stayed for a week and found I got used to it.Conveniently placed in Ella Beach though there isnt much to do in the area its convenient if your business is situated on this side of Moresby.

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Helpful?
Thank Charles D
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear Charles D Thank you for taking the time to write your review, our convenient location in the CBD is perfect for the traveler doing business in the CBD, the views of both the Coral Sea and Fairfax Harbour also make for a lovely relaxing viewing at the end of a business day. We look forward to having you stay...

Brisbane, Australia
Reviewed 3 March 2015

K600 over night and the Wifi didn't work, tried the Guest login and after a visit to the desk, when given an Access Code still nothing. Wouldn't even work in the lobby. Digicel office at the airport was closed, so I was counting on hotel Internet for the first night.

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Helpful?
Thank Tomasi79
JoanneAcott, General Manager at Crowne Plaza Port Moresby, responded to this review

Dear Tomasi 79 Please accept my sincere apologies regarding the internet issue during your stay with us. We work with Digicel to provide the fibre link and and an external provider for the access. Unfortunately from time to time we do experience failures with the links and at those time access is difficult. We do understand how important access to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Experience the Crowne Plaza Port Moresby and you'll discover a different perspective on Papua New Guinea. Crowne Plaza Port Moresby is situated on a hilltop in the heart of the business district and commands panoramic views of the Coral Sea and surrounding inland areas.Conveniently located 15 minutes from Jackson's International Airport, it makes visiting Port Moresby a highly comfortable prospect for business traveller. Crowne Plaza Port Moresby's contemporary design is unique, capturing the rich vibrant essence of the indigenous culture. With superior accommodation, an Executive Club Lounge Floor, guest facilities and business services, Crowne Plaza welcomes you to a safe,secure and relaxing haven in Port Moresby. For someone who travels often for business, the Crowne Plaza Port Moresby is a welcoming oasis that sets a new standard in hotel accommodation for Papua New Guinea. ... more   less 

Additional Information about Crowne Plaza Port Moresby

Address: Cnr Hunter & Douglas St, Port Moresby 121, Papua New Guinea
Region: Papua New Guinea > Papua Region > Port Moresby
Price Range: $236 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Port Moresby 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Crowne Plaza Port Moresby Hotel Port Moresby
Hotel Style:
#3 Luxury Hotel in Port Moresby
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Port Moresby staff and other travellers.
2 questions
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Perth, Australia

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Questions? Get answers from Crowne Plaza Port Moresby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend high floor to get a great view”
 of 5 bubbles JahnJespersen, 31 Jul 2016 | Read review
“a room at higher floor (9th is the highest) for fine harbor view”
  • view from Paga Hill
  • view from room (I was interested in the higher building on the hill)
  • view from room
  • desk
  • bed (room No. 521)
 of 5 bubbles TadahiroH, 28 Apr 2016 | Read review
“Go for the Executive suites. The lounge is a plus.”
 of 5 bubbles RichardBB_13, 22 Apr 2016 | Read review
“go to the lounge if the wifi does not have good reception in your room”
 of 5 bubbles kathyhK9551WZ, 6 Mar 2016 | Read review
“Ask for a room with a view of the harbour.”
  • Early morning POM - before the sunrise
 of 5 bubbles ngairew2013, 28 Feb 2016 | Read review
5 of 5
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