Mercure Cayenne Royal Amazonia
300 reviews
#2 of 9 Hotels in Cayenne
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45 Rue de L Ara Bleu Route De Zephir, Cayenne 97300 French Guiana
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 167
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Expedia.comUSD 167
Agoda.comUSD 166
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
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Room & Suite (61)
Dining (55)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Cayenne Royal Amazonia
Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 9 hotels in Cayenne
Location
Cleanliness
Service
Value
Travellers' Choice
Mercure Cayenne Royal Amazonia is an excellent choice for travellers visiting Cayenne, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
Given the close proximity of popular landmarks, such as Avenue du Général de Gaulle (1.8 mi) and Place des Palmistes (2.0 mi), guests of Mercure Cayenne Royal Amazonia can easily experience some of Cayenne's most well known attractions.
Rooms at Mercure Cayenne Royal Amazonia provide a minibar and air conditioning, and guests can stay connected with free wifi.
In addition, while staying at Mercure Cayenne Royal Amazonia guests have access to 24 hour front desk, room service, and a concierge. You can also enjoy a pool and a lounge. Need a place to park? Free parking is available at Mercure Cayenne Royal Amazonia.
While in Cayenne be sure to experience nearby Mediterranean restaurants such as Les Pyramides.
There is no shortage of things to do in the area: explore popular historic sites such as Fort Diamant.
Enjoy your stay in Cayenne!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Car hire
Car park
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Business Centre with Internet Access
Banquet room
Meeting rooms
Massage
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
37Car recommended
Grade: 37 out of 100
130Restaurantswithin 10 km
23Attractionswithin 10 km
Contact
45 Rue de L Ara Bleu Route De Zephir, Cayenne 97300 French Guiana
Getting there
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300Reviews3Q+A4Room tips
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Popular mentions
+1
It's a nice business hotel, among the best ones in Cayenne. The service is simply excellent, all the staff went above and beyond what we could have expected to make our stay as comfortable as possible, despite the difficult situation created by the covid-19 pandemic. The suite was very comfortable, and perfectly clean. Good breakfast, once again served by pleasant and efficient employees. Two swimming pools, including a quiet one for adults only. Small gym, in good condition.
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Date of stay: March 2020Trip type: Travelled on business
Value
Cleanliness
Service
Helpful
Response from J GABRIEL, Directeur général at Mercure Cayenne Royal Amazonia
Responded 7 Apr. 2020
Dear guest, We very much appreciate your comments regarding your stay at the Mercure Cayenne Royal Amazonia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. GABRIEL General Manager
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It's always a pleasure to stay at this hotel with a real nice staff and nice room The welcome is always nice and the staff always available to take care you The room are always clean and well equipped
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Review collected in partnership with Accorhotels.com
Date of stay: October 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from JOEL G, Directeur général at Mercure Cayenne Royal Amazonia
Responded 8 Oct. 2019
Dear Guest, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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The best hotel ever a have been. During my first business trip to French Guyana a had the pleasure to stay in this wonderful hotel. Excellent and soft bed. I loved everything in Cayenne Mercury Hotel: breakfast, swimming pool, restaurant and the staff. I deeply recommend.
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Date of stay: December 2018Trip type: Travelled on business
2 Helpful votes
Helpful
Response from JOEL G, Directeur général at Mercure Cayenne Royal Amazonia
Responded 8 Oct. 2019
Dear guest, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JOEL G. General Manager
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Always a very good welcome from the Desk Team and all others employees who take care us very well Room was perfect and very clean and well equipped Was just missing the balcony this time but it was ok
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Review collected in partnership with Accorhotels.com
Date of stay: March 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from JOEL G, Directeur général at Mercure Cayenne Royal Amazonia
Responded 8 Apr. 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Cayenne Royal Amazonia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, J. GABRIEL General Manager
Read more
The hotel is very Well locatedI have particularly appreciated the Excllent breakfast with fruits, waffles, hot chocolate, tropical juicesThe staff is really Nice and helpfulThe Hotel is really quiet and very clean
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Review collected in partnership with Accorhotels.com
Date of stay: January 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from JOEL G, Directeur général at Mercure Cayenne Royal Amazonia
Responded 3 Apr. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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PRICE RANGE
USD 146 - USD 194 (Based on Average Rates for a Standard Room)
LOCATION
French GuianaArrondissement of CayenneCayenne
NUMBER OF ROOMS
134
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Claim Your Listing Frequently Asked Questions about Mercure Cayenne Royal Amazonia
What are some of the property amenities at Mercure Cayenne Royal Amazonia?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Mercure Cayenne Royal Amazonia?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mercure Cayenne Royal Amazonia?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Mercure Cayenne Royal Amazonia?
Conveniently located restaurants include Le Boeuf au Jardin, Olé la terre, and Resto Du Coin.
Are there opportunities to exercise at Mercure Cayenne Royal Amazonia?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Mercure Cayenne Royal Amazonia?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Cayenne Royal Amazonia offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Cayenne Royal Amazonia?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Mercure Cayenne Royal Amazonia?
Many travellers enjoy visiting Domaine Pascaud (4.7 km).
Is Mercure Cayenne Royal Amazonia accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.