Grand Hotel Montabo
394 reviews
#7 of 9 Hotels in Cayenne
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Route de Montabo Chemin Hilaire, Cayenne 97300 French Guiana
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About
#7 of 9 hotels in Cayenne
Location
Cleanliness
Service
Value
Close to Montabo Beach, a nesting ground for sea turtles, and 3 km away from the heart of Cayenne, the 4 stars Grand Hotel Montabo (ex-Novotel Cayenne) features a restaurant, a bar, meeting rooms and an outdoor swimming pool surrounded by a tropical garden. Offering 102 air-conditioned bedrooms, the hotel is the perfect spot to visit to the Space Centre or the rivers of the Amazon. Also located 16 km away from the airport, the hotel is ideal for a family trip or holiday in French Guiana.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
French
Location
Full view
Contact
Route de Montabo Chemin Hilaire, Cayenne 97300 French Guiana
Getting there
Rental CarsSee all Cayenne car hire
394Reviews1Q+A2Room tips
Reviews
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Popular mentions
My favorite hotel! No more words needed!! Rates are acceptable, hospitality on point, rooms wonderful, pool always clean! Food not the best but eatable! I loved it If the person(s) stay there is someone of nature well you’ll love the beach view, and the turtle watch at nights
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Date of stay: August 2019
1 Helpful vote
Helpful
The hotel is clean and tidy and the surroundings, facing the Ocean, are very nice But the wifi is essentially non-existent and has been for a long time (I stayed with a group who travel to FG frequently) They dont restock the mini-bar for used items and they often dont replace used towels with clean ones For short-duration tourists the hotel may work. For business travellers or stays of several days forget it
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Date of stay: June 2019Trip type: Travelled on business
Rooms
Location
Service
Helpful
Response from JFLLW, Directeur général at Grand Hotel Montabo
Responded 5 Jul. 2019
Dear customer, Thank you for taking the time to write on Tripadvisor. Please be sure that we have taken into account your feedback. We are glad to know that you enjoyed our services and the quiet setting of our hotel. Please note that during your stay, an Internet connection problem related to our service provider has been reported to our customers. We are sorry you had to be affected by this problem beyond our control. For your next stay, we suggest you to put the towel in the bathtub to get clean ones. We are sorry for the oversight of the mini bar resupply. We look forward to welcoming you again at Grand Hotel Montabo. Best regards, Jean F. Luk LE WEST Managing Director Grand Hotel Montabo – Cayenne
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Hotel feels little outdated. You could smell moisture in the corridors and the room. Bed was comfortable but it would be nice to have different choice of pillows. Big plus was that it was quiet. Breakfast is basic but good. Staff speaks English and there was no problems in communication. Biggest drawback is Wifi, no coverage in the room. And there is no cable connection either. Not good if you travel for business.
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Date of stay: July 2017Trip type: Travelled on business
Rooms
Cleanliness
Service
Helpful
Response from JFLLW, Directeur général at Grand Hotel Montabo
Responded 13 Jul. 2017
Dear Ostrzak, Thank you very much for taking the time to write a review of your stay at Grand Hôtel Montabo. We are glad to know that you enjoyed the quietness of our rooms and our breakfast. We would like to apologize for the WIFI connection that was beyond our control, due to some dysfunction from the service provider We look forward to welcoming you again in our Hotel. Kind regards, Jean F. Luk LE WEST Managing Director Grand Hôtel Montabo – Cayenne
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It was a really nice hotel, clean, nice pool, good service.But I think I had higher expectations for the food, it was just good enough, but if you are looking for a place to have a nice dinner in cayenne, I wouldnt recomend it
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Date of stay: July 2016Trip type: Travelled with family
Helpful
Response from JFLLW, Directeur général at Grand Hotel Montabo
Responded 21 Jul. 2016
Dear uvita01, Thank you very much for taking the time to write a review of your stay at Grand Hôtel Montabo. We are sorry to hear that the restaurant wasn’t equal to your expectations, and hope you will give us another chance. We look forward to welcoming you again in our Hotel. Kind regards, Jean F. Luk LE WEST Managing Director Grand Hôtel Montabo – Cayenne
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Now this is what i call satisfaction... Always someone there that speaks English. Hospitality is great, the rooms are the best n cleanest! I love the pool n the gym room! Just excellent! A home away from home 👍🏽👍🏽 great job! The manager should get a monthly bonus
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Date of stay: February 2016
1 Helpful vote
Helpful
Response from JFLLW, Directeur général at Grand Hotel Montabo
Responded 17 Mar. 2016
Dear Geanell, Thank you very much for taking the time to write this encouraging review of your stay at Grand Hôtel Montabo. We are glad to know that you enjoyed our services and amenities. We look forward to welcoming you again in our Hotel. Kind regards, Jean F. Luk LE WEST Managing Director Grand Hôtel Montabo – Cayenne
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PRICE RANGE
USD 162 - USD 257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cayenne, cayenne novotel
FORMERLY KNOWN AS
Novotel Cayenne
LOCATION
French GuianaArrondissement of CayenneCayenne
NUMBER OF ROOMS
102
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Claim Your Listing Frequently Asked Questions about Grand Hotel Montabo
Which popular attractions are close to Grand Hotel Montabo?
Nearby attractions include Montabo Beach (0.2 km).
What are some of the property amenities at Grand Hotel Montabo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hotel Montabo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Montabo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Grand Hotel Montabo?
Conveniently located restaurants include Le Panoramique, Olé la terre, and Resto Du Coin.
Are there opportunities to exercise at Grand Hotel Montabo?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Grand Hotel Montabo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Montabo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Montabo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Grand Hotel Montabo?
Many travellers enjoy visiting Domaine Pascaud (4.9 km).