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Lugano Imperial Suites

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#79 of 268 Hotels in Bogota
Certificate of Excellence
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Lugano Imperial Suites
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79 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Petit Lancy, Switzerland
Reviewed 29 November 2016

First time in this hotel in Bogota. It is near a shopping mall, and walking a little bit further you will find many more shops, supermarkets, etc. Staff is very friendly and helpful, always attentive to your needs. Rooms are big, but lighting is a serious issue, in particular in the bathroom, that is very dark in spite of three...

Thank RoMiHevi
Copenhagen, Denmark
Reviewed 6 November 2016

I had a great stay using this hotel as a base. The employees are extremly helpful and friendly and the size of the room was also a great surprise. The room included kitchen facilities, and allthough I didn't use them atall. It was great with the large fridge.

Thank Ole J
Carolina S, Guest Relations Manager at Lugano Imperial Suites, responded to this review

Mrs. Ole j Thank you for sharing your experience, we are glad to know that your stay was a pleasure for you. We hope to have you soon to continue serving you as you deserve.

Cincinnati, Ohio
Reviewed 5 May 2016 via mobile

I'm generally a tough critic. This hotel has an amazing staff... Incredibly friendly and helpful. Consistently went out of their way to make sure I had everything I need. Rooms were fantastic. Location was easy, safe, accessible. Price was much better than the larger hotel chains with all the amenities. I want to move in.

Thank Tara D
Carolina S, Director de Relaciones con Clientes at Lugano Imperial Suites, responded to this review

Dear Tara D. Thank you for sharing your experience, the which makes us happy because we are managing to satisfy your needs with our location, security, rooms, and most especially the care that we provide each of our services.

San Juan, Puerto Rico
Reviewed 14 April 2016

I travel very often to Colombia. The rooms are large and comfortable. The service is excellent and the quality of employees and management are the very high level. You can be sure that when you need something there will be. 100% recommended

Thank nestorsantana
Reviewed 30 March 2016

I travel on business often to Bogota and find this hotel offering a good value compare to others in the area. Their services and price are good and their staff very friendly and polite. The area is secure and safe. The hotel has taxi available and this is very convenient.

Thank Francisco E F
Bogota, Colombia
Reviewed 7 March 2016

The hotel is really pretty, comfortable. The staff was just amazing, they are really kind people, always willing to help, very polite too. The room was spacious, with great view of part of the city. The neighborhood is safe and there's a lot to do around, you can go to good restaurants or a shopping center that is nearby.

Thank Laura P
LuisJorgeJimenez, Ecommerce Manager at Lugano Imperial Suites, responded to this review

Dear Laura P, We are really happy for read this comment, your feedback said that we are working well and only have to say, thanks. We still working in do our job better day after day for guest like you. Sincerely; Hotel Lugano Suites Team.

Palo Alto, California
Reviewed 26 November 2015

My husband, another colleague and I were traveling to Colombia for a conference and we decided to visit Bogota for 5 days first and avoid the Thanksgiving airfare chaos in the U.S. We'd been a bit apprehensive due to many cautions about safety in Bogota but the Lugano is located in a great neighborhood. We walked all around during the...

Thank Judith S
Orlando, Florida
Reviewed 7 July 2015

This hotel is in a great location the rooms are just huge. Each one is really a suite! The staff was amazing and tried so hard to make sure everything was just perfect. Everyone at the hotel was so polite it made the stay well above average. JUST A GREAT HOTEL!

Thank Jefforl
Bogota, Colombia
Reviewed 19 June 2015

My family spend there almost a month. Place is very well located, close to a lot of restaurants and a shopping center (Av de Chile). Staff is very welcoming and always willing to help. Perfect place for long visit with family, specially with kids.

Thank Tomas G
New Jersey
Reviewed 26 May 2015

Really nice place. The rooms are spacious and well designed. The staff is very helpful and competent. I took multiple trips while in Colombia and kept returning to Bogota in between. Each time I arrived they knew my name at the door, my luggage was waiitng in my room. It felt nice to be back. I had a dental emergency...

Thank KasiaTravel M

52 photos of this hotel

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Room/Suite (7)
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Lugano Imperial Suites

Address: Calle 70a 7 62 | Calle 70A # 7-62, Bogota 110231, Colombia
Region: Colombia > Bogota
Price Range: $157 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lugano Imperial Suites 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Lugano Imperial Hotel Bogota
Hotel Style:
#26 Spa Hotel in Bogota
#41 Luxury Hotel in Bogota
#55 Business Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Lugano Imperial Suites staff and other travellers.
1 question
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Questions? Get answers from Lugano Imperial Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The views up top are better but we enjoyed having our own private outdoor terrace.”
 of 5 bubbles JUDITH1234567, 25 Nov 2015 | Read review
“Top floor, with penthouse-like apartments is beautiful. I ended up there accidentaly and was really impressed.”
 of 5 bubbles kasiatravelm, 25 May 2015 | Read review
“The rooms on the higher floors (there are 9 floors) at the front (x02, x03) have a great view. The studio rooms (superior suite, rooms x01) have a view of the side of a tall apartment building.”
 of 5 bubbles absf, 2 Sep 2013 | Read review
“I would try to be up a bit higher if I came back here - we were just above the ground floor.”
 of 5 bubbles azoomi, 12 Jul 2013 | Read review
“I liked the front facing rooms and did not find them noisy at all.”
 of 5 bubbles PeterBruceG, 14 Feb 2013 | Read review
5 of 5