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Hotel Estelar Windsor House

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Hotel Estelar Windsor House
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205 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Bellevue, WA
Reviewed 11 July 2012

This was my first Hotel upon arrival in Colombia for a 20 day trip. I booked all of my accommodations though Expedia ahead of time. This was the ONLY Hotel that charged me an extra “mandatory insurance fee” upon check out (about $20 a day). It sounded like BS at the time, and I tried to argue it; but they...

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Helpful?
1Thank gregars
Sao Paulo, SP
Reviewed 2 July 2012

I was expecting a bit more .. anyways the hotel is very clean and the service is extremely friendly. Food was not good - I ordered room service and felt dissapointed the two times I did Do not expect the sense of urgence ... as it can take you 20 mins to have your cab at the door even though...

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Helpful?
1Thank aliorgler
Management response:

Good Morning Dear Guest, Thank you very much for having taken the time to give your feedback. Your comments are most important to us since they allow us to improve the services and products we offer. We have been very pleased to read that your expectations have been exceeded and we would like to thank you for the good ratings...

Cernobbio, Italy
Reviewed 25 May 2012

I spent there 2 weeks and I found that this is a must try hotel. Rooms are big, clean and service is of high level. People on the desk front are very helpful , taxi service impeccable (try Gabriel ) Breakfast have a big choice and also fresh made products Internet wifi a little slow , but included into the...

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Helpful?
1Thank Roberto B
Hoteles_Estelar, Director de Relaciones con Clientes at Hotel Estelar Windsor House, responded to this review

Good Afternoon Dear Guest, Thank you very much for having taken the time to give your feedback. Your comments are most important to us since they allow us to improve the services and products we offer. We have been very pleased to read that your expectations have been exceeded and we would like to thank you for the good ratings...

New York, NY
Reviewed 1 March 2012

We were very happy with our stay at the hotel last week in Bogota. The construction previously mentioned had been completed and we slept very well in our comfortable room. Service was excellent with warm, friendly and professional staff. Our airport pick-up was perfect, room service never obtrusive, breakfast was excellent and the location in North Bogota fantastic. walking distance...

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Helpful?
2Thank leonine76
Hoteles_Estelar, E-Commerce at Hotel Estelar Windsor House, responded to this review

Good Afternoon Dear Guest, Thank you for your feedback and taking the time to post your comments. We were very pleased to read about your stay at the Estelar Windsor House Hotel. We would like to invite you to visit other destinations where we can provide you the same excellent service. Kind Regards.

Washington DC, District of Columbia
Reviewed 12 February 2012

The hotel is under renovation and the whole place smells like fresh paint (which might bother some people) and there is noise from the construction. There are many things that upset me about this hotel. First, it is described as a local version of Marriott, but in fact it is closer to a days inn (two stars at most) Second,...

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Helpful?
5Thank el_viajero_peruano
Hoteles_Estelar, E-Commerce at Hotel Estelar Windsor House, responded to this review

Good Afternoon Esteemed Guest, Thank you for your comments about our Service, it is very important for us for improving process. Comments like yours allowing to do corrective or to make change in some case it is the purpose. Regrettably it situation did not express the feeling of the team, otherwise it steams up the excellent service oriented pleasing our...

London
Reviewed 3 February 2012

Stayed here for one night. I can't fault it. The staff were friendly and helpful. Rooms clean and smart. Good breakfast. Well located in a safe area. A little far to walk to Zona Rosa both ways but only c.10,000 pesos in a taxi. Overall a very good hotel.

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Helpful?
1Thank wints77
Hoteles_Estelar, E-Commerce at Hotel Estelar Windsor House, responded to this review

Goog Morning Ms. Thank you for your comments; it is very important for us because it helps us to know if we are keeping the high standard of Estelar Chain. We invited to visit us again. Kind Regards.

Bogota, Colombia
Reviewed 19 January 2012

The hotel is small but very well located for business purposes. Large rooms great for work. Comfortable beds and excellent service

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Helpful?
2Thank edwod
Medellin
Reviewed 26 September 2011

This hotel is located in a quiet street of busy Bogota. Only a couple blocks away from Parque 93, once of best parks sorrounded by restaurants, cafés and pubs. The food is ver good and overall attention is great.

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1Thank jpgonzalez10
Hoteles_Estelar, Gerente de E-Commerce at Hotel Estelar Windsor House, responded to this review

Dear Guest, Thank you for your positive review of your recent stay with us at Hotel Estelar Windsor House. We keep on working hard to provide our guests an excellent experience during their stay. Hoteles Estelar is very pleased that you enjoyed your stay. We would like to invite you to visit other destinations where we can provide you the...

Reviewed 22 September 2011

Friendly staff, near to park 93 but a little bit to far from rest of Zona Rosa, drinks are a bit pricey! We were here on honeymoon but had no special treatment!! Otherwise reception staff were very friendly and helpful, good english. Breakfast was superb!! Very tasty!! Weirdly though there are no environmental controls in rooms, one minute it was...

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Helpful?
2Thank Tamasog
Hoteles_Estelar, Gerente de E- Commerce at Hotel Estelar Windsor House, responded to this review

Dear Guest, Thank you very much for having taken the time to give your feedback. Your comments are most important to us since they allow us to improve the services and products we offer. We have been very pleased to read that your expectations have been exceeded and we would like to thank you for the good ratings you gave...

Acapulco, Mexico
Reviewed 19 September 2011

Very Nice Hotel. Reminded me of a Embassy Suites with the living room when you enter (no TV), then bathroom, a closet across with the bar and fridge, then bedroom (with TV). Excellent wi-fi. Staff spoke perfect English and very helpful. Walking distance to Parque 93.

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Helpful?
2Thank Mr-Acapulco-Gold
Hoteles_Estelar, Gerente de E- Commerce at Hotel Estelar Windsor House, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay at Estelar Windsor House. We are very pleased to read your review and learn that you enjoyed your time with us. We certainly look forward to welcoming you back next time. Best regards, Jose A. Urdinola

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel Estelar Windsor House

Address: Calle 95 No 9-97, Bogota 110211, Colombia
Region: Colombia > Bogota
Price Range: $108 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Estelar Windsor House 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Ghl Hotel Windsor
Hotel Style:
#19 Family Hotel in Bogota
#36 Luxury Hotel in Bogota
#48 Business Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Estelar Windsor House staff and other travellers.
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New York City, New York
7 days ago
New York City, New York
7 days ago

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Questions? Get answers from Hotel Estelar Windsor House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are looking for a good location ... this is the option”
 of 5 bubbles T6731MAluiss, 26 Jul 2016 | Read review
“No AC no good rooms... all noosy all hot, all wiht bugs from the outside and mosquitoes”
 of 5 bubbles HAPKIDOMAN, 26 Jun 2016 | Read review
“Not sure, but further from the elevator and from the lobby...”
 of 5 bubbles PalmyraHouston, 9 May 2016 | Read review
“Ask for an upper floor at a corner room if you want to reduce noise/traffic.”
 of 5 bubbles M1998DXericb, 27 Feb 2016 | Read review
“lovely staff”
 of 5 bubbles laizab2015, 20 Jan 2016 | Read review
5 of 5