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NH Collection Bogota Hacienda Royal

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Calle 114 No 6 - 02, Bogota Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (197)
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Panoramas (37)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Bogota Hacienda Royal
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 406 hotels in Bogota
Location
Cleanliness
Service
Value
Travellers' Choice
Reward yourself with a first-class travel experience – where peaceful views of the mountains that surround Bogotá blend perfectly in a warm and comfortable environment– at the Hacienda Royal Hotel. Overlooking a beautiful park in one of the city’s most prestigious neighborhoods, we offer perfect access to the fashionable Hacienda Santa Bárbara shopping mall and the most popular leisure activities, gourmet restaurants and tourism attractions in Bogotá. Enjoy the superior service and hospitality of a staff dedicated to personalizing its approach to you. Take pleasure in refined hotel services such as a modern gym and fitness spa. Relax with cocktails at the stylish Dominique’s restaurant or have a great dinner at your convenience with our 24-hour room service. Reserve one of our newly redesigned rooms and suites and discover Bogotá by staying at one of the most preferred hotels in the city: the Hacienda Royal Hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Conference facilities
Spa
Baggage storage
Car park
Wifi
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Full body massage
Hammam
Massage
Steam room
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mountain View
Languages Spoken
English, Spanish
727Reviews5Q+A41Room tips
Traveller rating
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Popular mentions
Happiness691758 wrote a review Nov 2021
1 contribution
This hotel is amazing!The service, hospitality and price is undoubtedly the best hotel in Usaquen.There are lots of restaurants within an easy walking distance.Possibilities to go for a walk or jogging in the morning in a safe area on the Northern side of Bogota.Highly recommended!
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Review collected in partnership with NH Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
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Brett T wrote a review Jul 2021
Anderson, South Carolina24 contributions34 helpful votes
Hotel's Favourite
I recently spent 2+ weeks at this hotel. I loved it and plan to return. Here is a detailed breakdown. Pros: 1. Excellent service. The front desk staff, cleaning crew, bellhops, and restaurant staff were very helpful. Any time I needed anything, they were very eager to assist. I would like to commend Carolina in particular for helping me to change to a different room. 2. I stayed in a Junior Suite, and it was very spacious at a great price. 3. The bed was very comfortable. 4. The suite was very clean. 5. The view was excellent (but views vary according to room location). 6. The restaurant food was good. 7. The location is great. I found it easy to get to wherever I needed to go. It was also great to be connected to the Hacienda shopping center on those days when the Bogotá weather was not cooperating. There are lots of restaurants within an easy walking distance. 8. The showers are amazing. They have all the hot water you could possibly need, and the shower heads are fantastic. It's been a difficult adjustment going back to my shower at home! Cons: 1. In my first room, there was a problem with the shower. They had a nice, big shower but there was no glass to keep water from getting out. There was simply a curtain that did nothing to prevent water from going out into the bathroom. I'm a little baffled that such a nice hotel would have a shower like this. The water that went into the bathroom did not dry quickly--it was there all day. Fortunately, they moved me to a room with a tub. Also, a young man came in and helped clean up the water from the floor. Bottom line--be sure you get a room with a tub so that you do not have to deal with standing water in your bathroom. 2. While the restaurant food is generally good, the breakfast menu is pretty limited. I'm sure the pandemic has caused them to alter the menu a little bit. 3. The rooms can get pretty cold, and there is no heat. Fortunately, they loaned me a space heater that helped me get by. I would not choose a hotel based on this factor because, in my experience, few Bogotá hotels have heat. 4. The walls are pretty thin. You can easily hear people talking in the adjoining rooms. Fortunately, this did not cause any problems as it was generally very quiet when I was trying to sleep. Conclusion: This is a fantastic hotel with superb service. I highly recommend it!
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Be sure to get a room with a tub to avoid the shower issues I had with the first room.
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1 Helpful vote
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Response from Carolina Molina, Atención al huésped/Recepción at NH Collection Bogota Hacienda Royal
Responded 24 Jul 2021
Dear Mr. Brett It was a pleasure for our entire team to have you with us during your visit to the city. On behalf of all of you, I thank you for such a detailed comment. We are very happy to know that our team made you feel at home. Regarding the observations you make to us, we will send them to each department to follow up accordingly. It will be a pleasure to be your hosts again. Best regards, Carolina Molina
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Mr.Gabriel Cortina Senior Advisor wrote a review Sep 2021
Miami, Florida38 contributions8 helpful votes
+1
Best Bogota hotel ever ! Super secure and a great staff , super nice and qualified people, thank you Edwin & Sebastian in the front desk and Pedro manager culinary staff & Bar , this area is one of the most fancy of Bogota , even with masks you can seen the smiling faces from all the hotel staff, The only Danger in Bogota is falling in love with the city! If you want a nice and quiet place to stay in Bogota, I think is this NH Hacienda Hotel , is a medium but cozy place, for me a 5+ stars !!
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Date of stay: September 2021Trip type: Travelled on business
Room Tip: Is a very quiet place , not so big but very cozy , and everything is super secure for the COVID...
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Response from Carolina Molina, Atención al huésped/Recepción at NH Collection Bogota Hacienda Royal
Responded 15 Sep 2021
Dear lgcexpresstruck On behalf of our team, thank you for your amazing review, it makes up very happy to see that you had a memorable experience during your visit to Bogota. One of our main goals is to make sure that all of our guests feel like home and we hope that we can have another opportunity to be your host again. Best regards, Carolina Molina
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JeanCarlos V wrote a review Aug 2021
1 contribution
This hotel is by far one of the best I’ve ever been to. The staff is what truly makes this hotel so special. Ana at the restaurant is truly always the highlight of my stay, her warm and caring hospitality truly is outstanding. Food at the hotel is top quality. Wilmer Soto who is the cook, makes one of the best ceviche if not THE best I’ve ever tasted. Everyone is extremely accommodating and make you feel very welcomed. I always stay here for business but I will always stay here when I’m in Bogota. I recommend this hotel to everyone!
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Date of stay: August 2021Trip type: Travelled on business
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Response from Carolina Molina, Atención al huésped/Recepción at NH Collection Bogota Hacienda Royal
Responded 27 Aug 2021
Dear jeancarlosv530 On behalf of our team, thank you for your review. We are going to let Wilmer and Ana know. We are very happy to see that your last stay was memorable and we make sure that every time you visit us, the experience will be even better. You and all Delta crew member are family to us. Best regards, Carolina Molina
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Kayla B wrote a review Aug 2021
1 contribution
This hotel is amazing! So much help from the staff. Milena checked us in and is super sweet! Martin was the security at night who kept us safe. Ana, Elber, and Pedro were great servers! Love this hotel!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Carolina Molina, Atención al huésped/Recepción at NH Collection Bogota Hacienda Royal
Responded 14 Aug 2021
Dear kaylabarreto1520 Thank you so mucho for the time you took for leave us your review. It is very important to us that every guest we have feel like home and for us it is a pleasure be your hosts. We hope that you can comeback for another memorable experience. Best Regards, Carolina Molina
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PRICE RANGE
USD 64 - USD 124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda royal bogota
LOCATION
ColombiaBogotaUsaquén
NUMBER OF ROOMS
82
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Frequently Asked Questions about NH Collection Bogota Hacienda Royal
Which popular attractions are close to NH Collection Bogota Hacienda Royal?
Nearby attractions include Parque de Usaquen (0.4 km), Pedro Mandinga Rum Bar (0.3 km), and Hacienda Santa Barbara (0.1 km).
What are some of the property amenities at NH Collection Bogota Hacienda Royal?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at NH Collection Bogota Hacienda Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Bogota Hacienda Royal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at NH Collection Bogota Hacienda Royal?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to NH Collection Bogota Hacienda Royal?
Conveniently located restaurants include Grecia De Andrei, La Provence de Andrei, and Madison.
Are there opportunities to exercise at NH Collection Bogota Hacienda Royal?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at NH Collection Bogota Hacienda Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Bogota Hacienda Royal offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Bogota Hacienda Royal?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to NH Collection Bogota Hacienda Royal?
Many travellers enjoy visiting Casa Hacienda el Limonar (6.6 km).