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Al Ain Palace Hotel

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Al Ain Palace Hotel
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104 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 18 April 2016 via mobile

I booked this hotel as my friend recommended.. I booked for 1 night through expedia. you can hear the person living next to your room. there is no socket outlet not even the television no USB socket attached . I was not able to charge my phone during my stay. booking for 2 person but amenities are only for 1...

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Thank 8lovebug
Alexandria, Egypt
Reviewed 12 April 2016 via mobile

It's a small 3 stars hotel Rooms are ok But not suitable at all for business or business related visits, as the most important issue for someone like me is the Internet So if the Internet is important for your work or social life, forget it. In all hotels I stay at, whether Internet is free or paid for, you...

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1Thank Ehab_Heikal
New Delhi, India
Reviewed 15 March 2016 via mobile

me and my wife had a stay there..it wasn't the peak months but overall it's not worth the money. .location is absolutely stunning right on the marina road. .but hotel is a bit old...rooms are very small and staff is not friendly. Instead of giving towels in the laundry they charged me for using them and told me to carry...

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Thank Ajay M
Abu Dhabi, United Arab Emirates
Reviewed 13 March 2016

I used to checked-in to this hotel last December 2014, I was amazed with the reception staff, they were very friendly for their guest. When I get into the room I got more impress though the bar was quietly near but you hear no noise at all. Bath room was impressive.

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Thank Lanceey
Abu Dhabi, United Arab Emirates
Reviewed 13 February 2016 via mobile

I can't believe What happened !! .. Very bad customer service !! We (family couple with a toddler) reached there to check in around 11:30 pm. I don't have my ID yet (new resident visa) and sorrowfully I forgot my passport !! But I've my original Visa paper and passport copy. the duty manager (Manhal) refused to let us check...

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4Thank SaraIshak
Dubai, United Arab Emirates
Reviewed 15 January 2016 via mobile

This was our second run ashore to Abu Dhabi and we loved it. We stayed at god Ally Pally again and she didn't let us down. It does what it says on the tin... All those complaining, go pay more elsewhere or shut up. It's full of fun, great choice within walking distance and the rooms are a decent clean...

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3Thank Jonnytwosocks
Reviewed 29 December 2015

Well, I booked a room for a friend here. She was disappointed since they do not allow visitors up in her room unless we provide valid ID/Passport. Although understandable, our other friend is actually from Scotland and his passport's in the hotel he was staying. The room is okay for her. Spacious, she said. If you are really looking for...

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4Thank Shai S
Reviewed 30 November 2015 via mobile

Spent 2 nights here in Nov 2015. Room was spacious and clean, good service from the front desk. Didn't try the pool, but there is one. There's a club next door, which was pretty noisy until about 3:30 am. Probably less bothersome on higher floors. The Thai restaurant downstairs was quite good, but the bar disappointing. All in all, not...

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2Thank Stephen N
Reviewed 20 November 2015

The hotel from hell is an apt description. Let me say straightaway it is not all bad. The staff are friendly and generally attentive, the rooms basic but adequate and clean. The problem is the noise. There is a bar inside the hotel which has disco music until 2.00am. Last night there was a live band that were still playing...

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2Thank Alan R
Emirate of Dubai, United Arab Emirates
Reviewed 11 November 2015

I have been subjected to unbelievable arrogance from the management. The one night they carried out "emergency maintenance" from about midnight to after I finally got out of bed. Did not sleep a wink that night. They would not/could not move me or stop the hammering. The following night they moved me to another room. On turning down the sheets...

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Thank Gilk0

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Al Ain Palace Hotel

Address: Sheikh Khalifa Bin Zayed Street | Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $67 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Al Ain Palace Hotel 3*
Number of rooms: 110
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Questions & Answers

Here's what travellers have asked, with answers from Al Ain Palace Hotel staff and other travellers.
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Questions? Get answers from Al Ain Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room on the left side of the building”
 of 5 bubbles ceejayclemente, 28 Feb 2017 | Read review
“The staffs.”
 of 5 bubbles Lanceey, 13 Mar 2016 | Read review
“Avoid altogether but if you have to stay here stay on the third floor. beware some of the rooms are smoking”
 of 5 bubbles alanrO4930NS, 19 Nov 2015 | Read review
“Don't use this hotel - you will be sorry”
 of 5 bubbles Gilk0, 11 Nov 2015 | Read review
“I can't say really; I do know that my room had no view!”
 of 5 bubbles rogierb144, 13 Aug 2015 | Read review
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