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Sheraton Abu Dhabi Hotel & Resort

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#46 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Sheraton Abu Dhabi Hotel & Resort
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1,315 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Abu Dhabi Hotel & Resort
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Showing 956: English reviews
Bucharest, Romania
Reviewed 22 June 2014

My first experience in Abu Dhabi was also my first experience with Sheraton, and I must confess I was quite impressed by it. I have stayed for 2 weeks in Sheraton and I had the time to try almost all of the facilities, but first of all I must say that one of their strong points is the cleanses and...

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Helpful?
Thank Robert R
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Robert, Thank you for posting a review of our hotel on TripAdvisor. I was very pleased to read that you thoroughly enjoyed your time with us and managed to use most of our facilities. Your kind comments have already been shared with our associates who take great pride in delivering a wonderful experience to our guests. In regards to...

Sydney, Australia
Reviewed 17 June 2014

Avoid Room 524 on the club floor it is right under the Club Lounge and the scrapping of chairs across the wood style floor is very annoying and when complaining the response was why didn't you complain like others? Unlike other SPG hotels club levels this one has a converted 2 hotel rooms as the lounge and inadequate to serve...

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Helpful?
1Thank Craig1212
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I would like to thank you for sharing your feedback with us, we take our customer comments very seriously and always use them to improve on our services. I was of course well disappointed that you did not enjoy your Club Experience as we wish you would have and as most of our customers do and I would...

Reviewed 9 June 2014

I have been staying at the Sheraton frequently over the past two years. The fine service and customer attentiveness make it a pleasure to keep returning. Their summer rates are a steal and the service just gets better as the heat rises. I had a potentially minor problem with service at their excellent and authentic Mexican restaurant but it was...

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Helpful?
1Thank Mike M
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mike M, Many thanks for your review of our hotel on TripAdvisor. I was very pleased to read that our associates take good care of you during each of your visits as they are the heart and soul of our hotel. You may rest assured that your comments have already been shared with the team with a special thank...

From Ireland
Reviewed 6 June 2014

We have just spent 5 nights at the Sheraton Abu Dhabi and enjoyed every minute of it. The resort facilities are excellent including the swimming pools, lagoon, gym & Spa. Rooms are very clean & comfortable. 5 very nice restaurants with live entertainment each night. The staff were fantastic, friendly, pleasant, very attentive to your every request. My husband lost...

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Helpful?
Thank Dee F
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your kind review of our hotel. I am very happy that you thoroughly enjoyed your holiday with us and found our facilities to be well suited for your needs. I had heard about the wallet incident and it is very good news that Hussein managed to retrieve it for you. Your comments have been well...

Reviewed 28 May 2014 via mobile

Watched the lifeguards doing their training this morning. One swam into some rocks, another needed goggles, and another actually swam into me! When doing a side tow, I was genuinely concerned that I'd have to jump in and rescue them both, as so much water was being swallowed. They were wearing Sheraton uniforms, so I don't think they were all...

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Helpful?
1Thank BillySFood
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I was pleased to read that you enjoyed your stay with us and found our facilities to your liking and our associates to be welcoming and attentive to our guest’s needs. I regards to our Life guards, you may rest assured that they are all certified...

Dubai, United Arab Emirates
Reviewed 28 May 2014

I spent a night in the hotel this week and have spent many a week here over the past year. My room was of very high quality, clean, with a wonderful bed that I have fallen in love with. The hotel has it's own seaside beach with seating and big boy and children's toys in the sandy alcove. There are...

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Helpful?
Thank Reid W
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Dr. Reid, Thank you for posting a review of your recent experience with us on tripadvisor. I was very happy to read that you enjoyed your time with us and made good use of the available facilities, restaurants and bars during your visit. The comments you have shared with our Duty manager have already been discussed and action upon,...

Dubai, United Arab Emirates
Reviewed 25 May 2014

We only booked 1 night at the Sheraton for a weekend away and when we arrived at 3pm they told us that the resort view room we had booked had run out, so we would be upgraded to a room on a higher floor where the room interior was nicer, but where the view was of a road. We accepted...

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Helpful?
1Thank LondonCymruambyth
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for posting a review of your recent experience with us. I was in one hand happy that you enjoyed our leisure facilities and different water sport options on offer, however I was disappointed with your overall experience. The hotel was indeed very busy at the time of your arrival but we should have handled the arrival...

Leicester, United Kingdom
Reviewed 24 May 2014

This was my first stay in Abu Dhabi and I loved every minute at Sheraton Abu Dhabi Hotel & Resort. The facilities, service etc was all outstanding. It is possibly one of the best hotels I have stayed in. In particular I enjoyed the resort area and the choice of restaurants at the hotel. I would highly recommend staying here...

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Helpful?
2Thank Paren
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Paren, Many thanks for posting a review of our hotel on TripAdvisor. I was very pleased to read that you thoroughly enjoyed your stay with us. Your comments have been well noted and shared with our team of associates who take pride in delivering a positive experience to our guests. I hope that we will have the pleasure of...

London
Reviewed 21 May 2014

Stayed last week for 1 night only. requested 1 king bed non smoking and got one but it was on a smoking floor and the room did smell of smoke and stale air, must come through the a/c system. I did call reception after checking in and they told me it was fine. Room was okay, slightly tired and some...

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Helpful?
1Thank DJGLondon
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I am sorry that your experience was not as good as we would have wanted it to be, your comments have been well noted and discussed with our team. I was surprised about your valet parking comments as we offer it at no charges for our in-house guests and I...

Timbuktu, Mali
Reviewed 15 May 2014

On arrival, the hotel looked very plain, seems to be an older hotel and could us some sprucing up. The lobby was plain, slightly vulgar (not my taste) but the rate was not bad so I wasn't going to complain... yet. Check in was fine, staff seemed a bit tired but friendly. Got to the room which was quite small....

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Helpful?
1Thank salkin
Martin_Cramer, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mr. Salkin, Thank you for sharing your feedback with us. I was of course disappointed that you did not enjoy our beach facilities the way we wish you would have and that it damaged the overall experience you had with us. Our Beach area is always referred to as a “Lagoon” as our access to the open water is...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
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Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $133 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#42 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
30 questions
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Oradea, Romania
Wakefield, United Kingdom
Dublin, Ireland
7 months ago
Wakefield, United Kingdom

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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Resort view is better than a busy road. High floor to left of the lifts will give you a better sea view.”
 of 5 bubbles liveforthehols, 25 Nov 2016 | Read review
“ask for a room facing the beach”
 of 5 bubbles Legsfromessex, 20 Nov 2016 | Read review
“Choose club level rooms which are much nicer than the standard”
 of 5 bubbles BLC81, 5 Nov 2016 | Read review
“ask for garden room”
 of 5 bubbles cyril17, 1 Nov 2016 | Read review
“latino music rock and roll drinks dancing”
 of 5 bubbles L8165KIjohnm, 26 Oct 2016 | Read review
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