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Sheraton Abu Dhabi Hotel & Resort

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#45 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Sheraton Abu Dhabi Hotel & Resort
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1,348 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Abu Dhabi Hotel & Resort
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Showing 978: English reviews
Massachusetts
Reviewed 29 November 2014

I recently spent several days at this hotel on business. But it was more like business/vacation. The weather was perfect. So everyday sitting by the beautiful pool at perfect water temperature in a mini oasis was wonderful. The room was quiet despite facing a large ugly building under construction. In fact the only down side was the fact that the...

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Helpful?
Thank Abstraction
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for your kind review of our hotel. It was a pleasure having you with us and I am happy that you managed to make use of our leisure facilities and enjoyed your visit. The building in front of the hotel is about to be completed and they are presently working on the interior of the structure...

Doha
Reviewed 29 November 2014 via mobile

The bed was very comfy, but my room (201) was very noisy. I could hear the sounds of people in a room above mine all night long. Also, at check-out the receptionist tried to double charge me for the room which I had already paid for online. It took a bit of arguing before her mistake was acknowledged. She wasn't...

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Helpful?
Thank randommec
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I appreciate that you took the time to share your feedback with us. I am very sorry to hear that noise from another guestroom disturbed your sleep. In cases like this, we always take immediate action and ask our customers to be mindful of other guests in nearby guestrooms. As regards your difficulty with the billing, I kindly...

Warwickshire, United Kingdom
Reviewed 29 November 2014

I recently celebrated my 60th birthday in the UAE and we stayed part of the time at the Sheraton. The staff were exceptionally friendly with especially Veronica doing all she could to make it a memorable stay. Thanks for the TWO birthday cakes and cards from the staff! Saddam also went out of his way to sort out transfer to...

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Helpful?
1Thank Susan M
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Susan, Thank you very much for sharing your experience with us. We are delighted to hear that you celebrated a memorable birthday with us. I will be sure to pass on your kind comments to Veronica and Saddam. They are indeed doing an excellent job making our guests’ visit seamless and special. We look forward to having you back...

London, United Kingdom
Reviewed 27 November 2014

I have visited Abu Dhabi for the first time in May 2014 with some friends and we stayed at Sheraton, I have enjoyed every single minute of my stay and decided to go back in Nov 14 with my girlfriend for a relaxing holiday. The room was in excellent location and no noise at all from exterior, the pool is...

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Helpful?
2Thank Mcaldeira88
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, what a great way to start our week here at Sheraton Abu Dhabi! We are thrilled to hear that you had such a memorable and entertaining holiday with us. I will most certainly share your praising comments with the team – especially with Daisy, Zaira and Bruno. I could not agree with you more – they are indeed...

Toronto, Ontario, Canada
Reviewed 19 November 2014

Starting with the positive, the service was excellent and the pool area was phenomenal - there's the pool and a large beach area. Though the beach is no longer on the main waterway (new land has been built in front), it was a great place to relax and get some sun. There's also a huge gym. The rooms are ok,...

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Helpful?
1Thank Harry C
ManagerSheratonAUH, Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Harry C, Thank you for sharing your feedback with us. I was pleased to read that you had an enjoyable and relaxing stay. You kind comments about the service levels and friendliness of our team of associates are appreciated and I hope that we will have the pleasure to receive you again in the near future. Warm regards Yves...

Chennai (Madras), India
Reviewed 18 November 2014

Recently i got to stay in Khalidiya Sheraton for about 4 days. Very good decent hotel in center of Abu Dabi. Its a good business hotel and located close to corniche. Good ambiance and the best was the English styled bar in the ground floor. Very quick in the reception and nice big sized room for a comfortable stay with...

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1Thank RaghunathTS
ManagerSheratonAUH, Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your feedback. As your review related to another property in Abu Dhabi, we suggest contacting them directly: http://www.tripadvisor.com/Hotel_Review-g294013-d304480-Reviews-Khalidiya_Hotel-Abu_Dhabi_Emirate_of_Abu_Dhabi.html We kindly ask you to remove the review as it might misinform future customers of Sheraton Abu Dhabi Hotel & Resort by the Corniche. Thank you and best regards, Yves Tarabout Deputy General Manager Sheraton Abu Dhabi...

Paris, France
Reviewed 14 November 2014

Really nice & helpful staff, lots of restaurant choices (Italian & Mexican are particularly recommended), nice family pools, amazing breakfast buffet, central location in Abu Dhabi, highly recommended !

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Helpful?
1Thank arnaud t
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Arnaud T, Many thanks for your kind review of our hotel. I was very pleased to read that you enjoyed your time with us and found our facilities and restaurants to your liking. I was especially pleased that our associates were friendly and helpful at all times and you may rest assured that your comments have been shared with...

San Antonio, Texas
Reviewed 14 November 2014

We recently visited Abu Habi for a week of ADIPEC (Largest Oil & Gas show in the Middle East) and wanted to have an evening out at the Sheraton Hotel. went to the El Sonbrero Mexican Restaurant only to be seated in a lonely corner by the toilets and left to ourselves unless we made special effort to get attention...

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Helpful?
4Thank Patrick R
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. I was of course well disappointed and surprised that you did not enjoy your dining experience with us in “El Sombrero”. We normally receive high praises for both the quality of service and food, yet while the dishes offered may not have been to your liking,...

Ljubljana, Slovenia
Reviewed 10 November 2014

Hotel is quite old and rooms are in need of a renovation (but still no reason for panic, not bad at all). Services are great, very friendly and helpful all of them, good food, excellent fitness. Nice pool, just the construction of the huge building is ruining the view,..

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Helpful?
1Thank Ales11_11
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I am very pleased that you enjoyed your stay with us and found our services to your liking. I was especially happy to hear that our associates took good care of you and you may rest assured that your comments have been shared with our team. Warm regards, Yves Tarabout Deputy General Manager

Dubai, United Arab Emirates
Reviewed 10 November 2014

It was a break after a busy Schedule Wow. All the Hotel staff was so friendly and professional. From arrival to departure every single member of sheraton smiles and ready to assist. I would like to Add a name of Mr.Ahmed (Night Manager) who made my stay memorable and would like to congratulate Hotel Management to have such a member...

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Helpful?
2Thank Hussain H
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mr. Hussain H, Thank you for sharing your feedback with us. We are very pleased that you thoroughly enjoyed your stay and found our Club rooms to your liking. We are looking forward to welcoming you soon again. Warm regards, Yves Tarabout Deputy General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
al Mayass
al Mayass
Cuisines: Lebanese, Middle Eastern, Armenian, Mediterranean
La Mamma
La Mamma
Cuisines: Italian, Mediterranean, European, Pizza
Bravo
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Cuisines: European, Spanish, Mediterranean
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $127 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#41 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the Club Rooms”
 of 5 bubbles Subhrendu, 9 Dec 2016 | Read review
“Resort view is better than a busy road. High floor to left of the lifts will give you a better sea view.”
 of 5 bubbles liveforthehols, 25 Nov 2016 | Read review
“ask for a room facing the beach”
 of 5 bubbles Legsfromessex, 20 Nov 2016 | Read review
“Choose club level rooms which are much nicer than the standard”
 of 5 bubbles BLC81, 5 Nov 2016 | Read review
“ask for garden room”
 of 5 bubbles cyril17, 1 Nov 2016 | Read review
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