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Sheraton Abu Dhabi Hotel & Resort

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#46 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Sheraton Abu Dhabi Hotel & Resort
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1,315 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Abu Dhabi Hotel & Resort
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Showing 956: English reviews
Pasadena, NL
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 October 2014

We like hotels with pool bar and beach access, so we tried this hotel. Today marks the end of our forth stay, and it's certain to say we are very happy with this hotel. It has many restaurants and Flavours has a fantastic breakfast buffet. Oli who works in the upstairs Club Room Lounge is the best! He is very... More 

Helpful?
3 Thank Beach_Lover0001
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I firstly would like to thank you for taking the time to send us a review of your recent visit in our hotel. Needless to say, I was very pleased to hear that you thoroughly enjoyed your time with us and found our associates to be welcoming, our food offering of high quality and overall facilities to your... More 

Southampton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2014

This has to be one of the best hotels I have had the pleasure of staying in. The staff were extremely helpful and friendly, nothing was too much trouble and they took an interest in all your holiday plans. The resturants in the hotel were excellent value for money the food was of a high standard and the waiting staff... More 

Helpful?
1 Thank Annie W
ManagerSheratonAUH, Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Annie W, Thank you for sharing your feedback with us. Needless to say I was very pleased to read that your family and you thoroughly enjoyed your stay with us and that our associates took good care of you during your visit. I certainly hope that we will have the pleasure of welcoming you again in the future. Warm... More 

Worcester, United Kingdom
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 October 2014

I stopped here for one night on business in September. The sheraton is one of the oldest hotels in Abu Dhabi and it's definitely starting to show. The rooms are small by middle eastern standards but are fairly well equipped. However the cleaning is poor and my shower cubicle & bathroom smelt bad The standards of service are distinctly average.... More 

Helpful?
Thank James4123
ManagerSheratonAUH, Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for the feedback about short stay with us. Needless to say I felt disappointed that your experience did not match your expectations and you may rest assured that your comments have not been taken lightly. I have personally reviewed the different issues you have mentioned with my team to ensure such occurrences do not repeat themselves.... More 

Dorset
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 October 2014

Loved the Sheraton, fab service, great food stayed in a club room enjoyed the benefits. Enjoyed the Cloud Nine lounge for happy hour and listening to Bruno sing really good, great standard , well worth a visit.

Helpful?
4 Thank sandbanks00
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for your kind review of our hotel. Very pleased to read that you enjoyed your stay and the many amenities of staying in a Club Room. I have shared your comments with our team who take great pride in our customer’s satisfaction. I hope that we will have the pleasure of receiving you soon again Warm... More 

1 review
Reviewed 29 September 2014

I normally go to the Sheraton Abu Dhabi for my Friday Brunch and it has never let me down, starting from the personnel to the singer Bruno, who is an amazing entertainer, always love his variety in music he makes the best ambient, and the food, the best, specially the lobster tails, hole and fresh. Please Flavours restaurant, never change,... More 

Helpful?
Thank mblb2616
ManagerSheratonAUH, Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your wonderful comments on our Friday Brunch. I have already shared them with our culinary team and of course Bruno. We now not only have Bruno during our Brunches but also our Cuban Band “Los Hidalgos” and our Paraguayan Guitar player “Richar”. We are looking forward to hosting you soon again. Warm regards, Yves Tarabout... More 

Sydney, Australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 September 2014

Good facilities and restaurant, consistent with Sheraton's usual standard. The stand out is the beach access, although surrounded by skyscrapers, is a novel experience for a property so close to the centre of the city in Abu Dhabi.

Helpful?
Thank Shane S
ManagerSheratonAUH, Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Shane S, Very pleased that you have enjoyed the “Urban Resort” feel of our hotel. Your comments about of restaurants are well appreciated and have already been shared with our team of associates. I hope that we will have the pleasure of welcoming you again very soon. Thank you and warm regards, Yves Tarabout Deputy General Manager More 

Morgantown, West Virginia
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 September 2014

The staff was friendly but not very organized. I had a club room that was in the 5th floor. the room was very clean. so often there was some noise from the top level but nothing so crazy. the internet speed was very slow but for extra fee they were offer high speed internet. they had a lagoon that was... More 

Helpful?
Thank Razi G
ManagerSheratonAUH, Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Razi G, It is a pleasure to see that you enjoyed your stay with us and made good use of the available facilities. Your comments have been well noted and shared with our team of associates. When it comes to Internet, the hotel offers a two tier option, one is complimentary and allows our guests to freely access any... More 

Monterey, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2014

I spent four nights at the Sheraton Abu Dhabi in August and had a very enjoyable stay. The hotel is ideally located close to shopping, the business district & right on the Corniche- although the weather was too hot to go walking anywhere. We had a medium sized room decorated in Arabic style which is consistent throughout the hotel. Complimentary... More 

Helpful?
Thank Alan W
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Alan W, Thank you for posting a review of your recent stay with us on tripadvisor. I was very pleased to read that your family and you enjoyed your stay with us and managed to use our leisure facilities despite the difficult summer weather here in the UAE. I hope that we will have the pleasure of receiving you... More 

Vancouver BC, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2014

The customer service exceeds my expectation every stay. While I booked my reservation I made an error and entered the incorrect dates. Lakshan A. at the front desk was very efficient and polite in correcting my mistake and ensuring I had the same room for the evening. If you have the time go see Linda in the mens salon for... More 

Helpful?
Thank Mathew C
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mathew C, Many thanks for your kind review of our hotel. Very pleased to read that you enjoyed your stay with us and have been staying in our hotel several times. I have shared your comments with our associates with a special thank you to Lakshan and Linda. I am looking forward to connecting with you during your next... More 

Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 September 2014

invited in Flavours for Seafood Night and it was very nice! all foods seems fresh with entertainment clean restaurant and polite staffs enjoyed every single bite & taste of fresh seafood! will recommend and come back soon!

Helpful?
Thank Charm888
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Customer, Very happy to hear that you enjoyed the Seafood Night buffet of the hotel. It has been a trademark of our hotel for years and remained a very popular destination for seafood lovers throughout the years. The Chef’s will be very happy to read your kind comments and I hope we will have the pleasure of hosting you... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
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Cuisines: Italian, Pizza, Mediterranean, European
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Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $133 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#20 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#42 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
30 questions
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Oradea, Romania
Wakefield, United Kingdom
Dublin, Ireland
7 months ago
Wakefield, United Kingdom

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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Resort view is better than a busy road. High floor to left of the lifts will give you a better sea view.”
 of 5 bubbles liveforthehols, 25 Nov 2016 | Read review
“ask for a room facing the beach”
 of 5 bubbles Legsfromessex, 20 Nov 2016 | Read review
“Choose club level rooms which are much nicer than the standard”
 of 5 bubbles BLC81, 5 Nov 2016 | Read review
“ask for garden room”
 of 5 bubbles cyril17, 1 Nov 2016 | Read review
“latino music rock and roll drinks dancing”
 of 5 bubbles L8165KIjohnm, 26 Oct 2016 | Read review
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