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Sheraton Abu Dhabi Hotel & Resort

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#48 of 130 Hotels in Abu Dhabi
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Abu Dhabi Hotel & Resort
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1,409 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
Doha, Qatar
Reviewed 16 February 2017

Located at the right of the corniche if you are facing the sea (lots of places to go in the area) with the Sofitel across the road. This is an older hotel by UAE standards but it tries hard and their experience shows - good service, food and cleanliness throughout. There are good facilities at the hotel with a great...

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Helpful?
Thank Peteski2016
Salzburg
Reviewed 15 February 2017

Being a repeat guest at this hotel for nearly 15 years I must finally say that as a business traveller you should not go there any more. Full with "cheap" tourists, overnite stayers from longwhole flights, etc. etc. Rooms are really down and have not been refurbished last 15 years. Even for the "tourist" I would say check better hotels...

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Helpful?
Thank GELESBG
ManagerSheratonAUH, Guest Relations Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mr. Leskovar, Thank you for taking the time for a TripAdvisor review, the feedback of our guests is very important to us and allows enhancing future experiences. We certainly appreciate your loyalty for over 15 years and we would be very glad to have the opportunity to welcome you for longer stays with us which will allow you to...

London
Reviewed 14 February 2017 via mobile

What a fantastic Hotel! We went on a family holiday. The rooms could do with beingva little bigger, but we didn't spend much time in there so it was fine. The pool area is immaculate. Very well kept, with a lovely shaded paddling pool for younger children. The slide was a god send! My 4 year old it, and the...

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Helpful?
Thank Ami_Jai_Patel
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for taking time to write a review about us on TripAdvisor. I am pleased to hear that you received great service while staying with us and that the team did everything possible to make your visit memorable. The Club Lounge access saves a good deal of hassle for family travelers - offering a wide variety of...

Reviewed 13 February 2017 via mobile

We have just completed our 5 night stay here. We are a family of 2 adults and 4 kids 8 and under. We booked the all inclusive rate for 2 rooms. From the beginning this trip was pure relaxation as well as good activities for the kids. The rooms are perfect considering the age of the hotel. We asked for...

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Helpful?
Thank Michael M
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Michael, Thank you for commenting on your recent stay with us. I know that family holidays require a lot of planning and sometimes they can get a bit stressful. Certainly, nothing is more important than having all your requests taken care of when you travel with a large family – transportation, rooms allocation, family meals, sleeping spaces and so...

United Kingdom
Reviewed 13 February 2017

We were visiting Abu Dhabi during the New Year celebrations and after much research decided to book the Flavours Restaurant for their Gala Dinner. We were not disappointed! We were a party of 4 when we arrived we were greeted warmly by the Manager Abhishek. From that moment on, the service was impeccable and so was the food. Sai was...

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Helpful?
Thank MinnieDiaries
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Minnie, Thank you for your wonderful review. I am delighted to hear that you choose to celebrate New Year’s Eve with us and had such an enjoyable time. I am also happy to hear that the Sheraton brand holds a special place in your heart as you made many great memories with us. Rest assured your comments will be...

Reviewed 13 February 2017 via mobile

Please read my review careful and if you've been thinking of booking here please do yourself a favor and stop and don't even think about it. This is the worse hotel ever have I stayed at!!!I'm a regular traveler and I am very picky when it comes to choosing a hotel. I read a lot of reviews, research a lot...

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2Thank Captainyellowblue
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, While I am very disappointed to hear your comments, I would like to thank you for sharing your feedback with us. I have spoken to our front office team today to understand better what may have gone wrong. Allow me to address some of your concerns. The receptionist who checked you in mentioned that it was your preference...

Cape Town, Western Cape, South Africa
Reviewed 11 February 2017

I spent 3 nights in January 2017 with my 11 year old son and I have to say, that from the bookings, check in, and stay ... the experience was exceptional and I will highly recommend this Hotel to anyone visiting Abu Dhabi. We stayed in a Club room overlooking the pool area - definitely worth it! The Club Lounge...

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Helpful?
Thank yasmah
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your lovely review. I am happy to hear that you and your son had such a fun time while staying with us. We are always excited to hear positive comments from families as they tend to experience the property from many different points of view. Great to see that the room, hotel facilities and the...

wakefield
Reviewed 10 February 2017

Stayed for 3 days before a cruise and was very impressed. Hotel was spotless and the breakfast was one of the largest buffets we had ever seen. The pool are was lovely with 2 pools and plenty of space. The sunbeds were very uncomfortable and due to their design were difficult to get on or off. Food in adjoining pub...

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Helpful?
Thank peterw_in_Wakefield
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Peter, Thank you for providing your feedback. I am delighted to learn that you had a fabulous stay and hope that you enjoyed your onwards journey on the cruise ship. Great to hear that the breakfast buffet was to your liking – our chefs put in a great effort to cater to our guests’ taste from all around the...

London, United Kingdom
Reviewed 8 February 2017

we stayed here because a friend was staying in the nearby Cornish hospital, so the location was good for that. But we were shocked by the place as it is one of the oldest resorts in Abu Dhabi. The rooms looked very old (furniture and floor) and was really small. It was not a bad stay, but definitely not 5*...

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Thank Gigi S
ManagerSheratonAUH, Public Relations Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I would like to thank you for taking time to share your thoughts on TripAdvisor. I am of course disappointed that you did not like the ambience of our hotel. While Sheraton Abu Dhabi Hotel & Resort was one of the first hotels that opened in the capital, many of our customers appreciate its uniqueness and vintage feel...

Montreal, Canada
Reviewed 6 February 2017

I spent 8 nights at Sheraton Abu Dhabi. Here are a few important takeaways: Property: Vintage Abu Dhabi hotel, ageing but reasonably well-maintained Well-sized rooms Central location Club room I stayed at had wooden floors, I'm assuming the one above me had wooden floors too, I could hear the upstairs room being cleaned. If you want to sleep in, invest...

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Thank N N
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for your detailed review of our hotel. I very much appreciate that you took the time to share your experience. I am very happy to see that the hotel seem to have made a good impression overall. While the hotel gets busy during peak time, we always aim to provide personalised service and ensure the comfort...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
al Mayass
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Cuisines: Lebanese, Mediterranean, Middle Eastern, Armenian, Eastern European
Bravo
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Cuisines: Mediterranean, European, Spanish
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Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $96 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#19 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#44 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get access to the club lounge. It's well worth it.”
 of 5 bubbles jdmckay, 18 Mar 2017 | Read review
“Try to be nice at the check in counter and they might upgrade your room to something better.”
 of 5 bubbles omari88, 11 Mar 2017 | Read review
“Take upper floors - from 3rd”
 of 5 bubbles djolec, 7 Mar 2017 | Read review
“Rooms on the back have music until 11pm - 12pm because of outside bar”
 of 5 bubbles Lancashire_Lass55, 6 Mar 2017 | Read review
“ask for a beach view as the city view side is much noisier, also ask for floor 3 or above.”
 of 5 bubbles titteringtonrobin, 21 Feb 2017 | Read review
5 of 5