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Crowne Plaza Hotel Abu Dhabi

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#15 of 130 Hotels in Abu Dhabi
Certificate of Excellence
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Crowne Plaza Hotel Abu Dhabi
Crowne Plaza Hotel Abu Dhabi
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857 Reviews from our TripAdvisor Community

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Showing 744: English reviews
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Reviewed 1 week ago

Very friendly staff, excellent location and nice pool. Special thanks to Ekramy, duty manager, for his extra-ordinary service. Location is close to everything in down-town. Overall experience was very good.

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Helpful?
Thank Ahmed E
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Ahmed E, Thank you for choosing to stay at Crowne Plaza Abu Dhabi. We are delighted to read that you have had a wonderful time here with us. We are also glad that your overall experience was good, and you enjoyed our location as well as the extraordinary service delivered by our colleagues. Thank you and we look forward...

Reviewed 1 week ago via mobile

From the valet parking, to concierge to reception, the arrival is so welcoming and easy. Anything extra you might want in your room is delivered instantly with a smile and no question. Breakfast is a great positive way to start your day here, I defy anyone to leave without a big smile after the atmosphere hosted by the queen of...

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Helpful?
Thank simon4sun
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear simon4sun, Thank you for sharing a wonderful review. It is truly a pleasure to read your kind words as they reassure us that we are successfully fulfilling our guests with unforgettable experiences. We are delighted to hear how our hospitable colleagues, excellent service from our wonderful people, and high standards make our hotel one of the friendliest and happiest...

Reviewed 1 week ago via mobile

This time the stay at the Crown plaza was perfect. Overall experience was great and every staff was very efficient that I came across with or without any request. Shane particularly was one who I couldn't miss to take notice of as she was very agile in managing the breakfast show on the floor along with her team members. Chefs...

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Helpful?
Thank Rohit A
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Rohit A, Thank you for letting us know that your recent stay at Crowne Plaza Abu Dhabi was perfect. We are thrilled that our team members made your day and enhanced your trip with their smile. It is rewarding to read your recognition and we will definitely share with the team. Thank you for your genuine feedback, and we...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

The staff were very helpful and seemed to always be available. The cleaning staff was prompt and understanding. The room was nice and internet wasn't bad. I would definitely stay at this hotel again. My thanks to the staff.

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Helpful?
Thank shaemus2017
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear shaemus2017, Thank you for sharing a review. We are delighted to read that you enjoyed your stay in our hotel. We are indeed proud to have such an outstanding team who place the customers needs as their highest mission and left a great impression on you with their service. Thank you and we look forward to welcoming you back...

Riyadh, Saudi Arabia
Reviewed 1 week ago

The hotel is very nice with very very friendly staff. The room was clean and the amenities are excellent. The hotel is very quiet and very good for families to stay in. I would recommend this hotel for all the people wanted to visit Abu Dhabi.

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Helpful?
Thank AliElSebaei
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear AliElSebaei, Thank you for sharing a review. We are overjoyed that we thoroughly exceeded your expectations with our amenities and excellent service on your recent stay. It is rewarding to know that our guests are satisfied and well taken care of by our friendly team. Thank you for your recommendation and we look forward to welcoming you back soon!...

Reviewed 1 week ago

Hannah and Ivan really made us feel welcome after a 13hour flight plus a 2hour car trouble upon our arrival in Dubai and Abu Dhabi!!! Being fellow Filipinos, they made sure we all felt welcome and settled in, into this new territory. We were so busy with work we would only meet them again sporadically during our stay, but we...

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Helpful?
Thank Hope R
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Hope R, Thank you for taking the time to share a beautiful review. We are very glad that our team members, especially Ivan and Hannah have welcomed you, helped you settle in and provided a truly exceptional experience. To know that you had such experience brings much jubilation to us and we will definitely pass on your compliments to...

Indonesia
Reviewed 1 week ago

The most important...hotel is located in the center of Abu Dhabi city, at the famous Hamdan Street. So, with cheapest cost you can explore away to any place in Abu Dhabi by cheap good public buses. Excellent hospitality of hotel's staffs, very good house-keeping and cleanliness, roomy room. and with rooftop pool.

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Helpful?
Thank amriy2017
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear amriy2017, Thank you for sharing your review. We are thrilled that our central location, cleanliness and great service were ideal for your preferences. It is also delightful to read that you were able to visit our rooftop swimming pool. Thank you for the wonderful recommendation, and we hope to welcome you back soon! Kind Regards, Crowne Plaza Abu Dhabi...

Reviewed 2 weeks ago via mobile

I booked for 1 night and put my credit card , while I arrived in the evening all are gone wasted they have cancelled my booking and offered me the same room for an other price , the receptionist could not do better as there was no one in their reservation office to clear thing up ... I finally did...

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Helpful?
1Thank Mahmoud M
IHG_AUHDTWN, Public Relations Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Mr. Mahmoud M, Thank you for taking the time to write your feedback on TripAdvisor about your recent stay with us. May I please request you to provide me with your email address and telephone number so that our management team can be in touch with you directly with regard to the mentioned concerns. Please email me on: marina.milic@ihg.com...

Reviewed 4 weeks ago

Great experience, very friendly and helpful staff, beautiful, large and very clean rooms. The food in the restaurants was delicious. We really enjoyed our stay there and definitively will come back to Abu Dhabi!

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Helpful?
1Thank Morena W
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Morena W, We are thrilled that you thoroughly enjoyed your recent stay at Crowne Plaza Abu Dhabi. Thank you for recognizing how so many features of our hotel, including the food in the restaurants, beautiful and clean rooms. It is also gratifying to know that our friendly colleagues created a welcoming environment for your stay. Thank you again, and...

Reviewed 4 weeks ago via mobile

The staff absolutely make this hotel stay wonderful! The room was clean and we enjoyed the open bar. Incredibly accommodating staff worked to assist us with many business related issues. Even walked with us down the street to ensure we could find our way. We would stay here again.

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Helpful?
1Thank Charlie C
AUH_DTWN, Manager at Crowne Plaza Hotel Abu Dhabi, responded to this review

Dear Charlie C, What a pleasure it was to read your kind review! We are so pleased that you found our hotel wonderful, thanks to our amazing colleagues who went the extra mile to be on your service. Thank you and we would be glad to have another chance to welcome you soon! Kind Regards, Crowne Plaza Abu Dhabi Team

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Garden Restaurant
The Garden Restaurant
Cuisines: Indian, International, European, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Abu Dhabi is an upscale hotel conveniently located in the city centre, just minutes away from the Corniche, main shopping districts and key business locations. The hotel provides friendly personalised service and a range of facilities from wifi access, Health and Spa facilities. For holiday makers, the hotel offers competitive prices & facilities. The 18 metre long roof top pool offers skyline views & an opportunity to exercise or relax.The hotel boasts and excellent array of Restaurants, Bars and LoungesHeroes, Abu DHabi's best Sportsbar in the basement; Cho Gao, Award-winning non smoking SE Asian Restaurant - Bar and Lounge, ground floor; Spaccanapoli, Abu Dhabi's favourite Italian with the famous one metre Pizza on the Mezzanine floor; Cappuccino's, the Cafe on the 1st floor offering Snacks and pastries;The Garden, the international Buffet Restaurant on the 9th floor;Vincent's Cigar lounge on the 9th floor;Level Lounge Chill out Bar by the pool on the RooftopBanquet and Meeting space is available for up to 400 Persons. ... more   less 

Additional Information about Crowne Plaza Hotel Abu Dhabi

Address: Hamdan Bin Mohamed St, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $91 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Abu Dhabi 5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Abu Dhabi Crowne Plaza
Hotel Style:
#6 Family Hotel in Abu Dhabi
#13 Romantic Hotel in Abu Dhabi
#14 Business Hotel in Abu Dhabi
#15 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Abu Dhabi staff and other travellers.
10 questions
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London, United Kingdom
UK
3 months ago
UK
3 months ago
Perth, Australia

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Questions? Get answers from Crowne Plaza Hotel Abu Dhabi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is roomy”
 of 5 bubbles amriy2017, 11 Feb 2017 | Read review
“Join the Crowne Plaza Members club for access to exclusive rooms and a free hot drink each stay.”
 of 5 bubbles melamaphine, 4 Jan 2017 | Read review
“The mosque next door can wake you early in the morning with the prayer songs they play. However, I enjoyed waking up to it.”
 of 5 bubbles victoriar48, 18 Dec 2016 | Read review
“High Floor”
 of 5 bubbles GMMidleton, 22 Oct 2016 | Read review
“Ask for a room not facing Mosque, unless you need a wake up at 0530!”
 of 5 bubbles 647terryk, 14 Sep 2016 | Read review
5 of 5