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Hyatt Capital Gate

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#12 of 130 Hotels in Abu Dhabi
Certificate of Excellence
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Hyatt Capital Gate
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1,114 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Moscow, Russia
Reviewed 24 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Irina B
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Columbia, Maryland
Reviewed 24 October 2016 via mobile

It's luxurious, inspiring, and very professional. My bedroom is huge from many other hotel rooms I stayed previously. It has a spectacular view as it is many floors higher than 18th where the reception is located. There is only one restaurant but food and service are good.

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Helpful?
Thank Annie S
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Annie S, Many thanks for your review and positive comments, great to know if everything went well and you enjoyed our hotel. We hope to welcome you back soon, you are always most welcome. Sincerely, Stefan Gaessler General Manager

Dar es Salaam, Tanzania
Reviewed 22 October 2016 via mobile

Overall from check-in to check-out you can't fault the friendly staff or the hotel. Jitesh at check-in offered us masala tea as a gesture of welcome upon our arrival seeing my mum's desire to have afternoon tea, a big big thank you. A must experience place and the best was the pool. I didn't get the opportunity to use the...

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Helpful?
Thank ketanbabus
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Ketanbabus Thank you for spending some time with us here at the Hyatt Capital Gate Abu Dhabi, I am delighted you enjoyed your time with us, indeed the outdoor pool on the 19th floor is a unique feature by itself, a great place to overlook parts of the buzzing city of Abu Dhabi. We hope to have you back...

Toronto, Canada
Reviewed 20 October 2016

Absolutely beautiful hotel, way beyond any of my personal expectations. Everything from the staff to the actual physical hotel itself was exemplary. I cannot praise the hotel enough, nothing seemed to be overlooked and everything was so pristine and beautiful. I have had the opportunity to stay in some plush hotels but I believe this is the best one I've...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank No9fletch
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear No9fletch Thank you for your kind and complimenting words in your review, I am very pleased that all went well during your stay with us and that you enjoyed your time here in our hotel. We hope to welcome you back again soon. Sincerely, Stefan Gaessler General Manager

Dubai, United Arab Emirates
Reviewed 16 October 2016

Amazing stay, beautiful rooms, lots of light and nice view. Big and comfy bed, soft pillows. Very wide washroom area and shower. Very nice restaurant with lots of dish selection. High recommend this hotel either for short business stay as well as long holiday.

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Helpful?
Thank Roberta C
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Roberta Thank you very much for your positive feed-back and review, I am delighted to know you enjoyed your time with us, please do visit us again in the near future, it would be our pleasure to welcoming you back again. Sincerely, Stefan Gaessler General Manager

County Dublin, Ireland
Reviewed 15 October 2016 via mobile

We stayed for 1 night and I must say ladies at the front desk were very friendly and welcoming. The unusual part is the structure and architecture, we loved it! Rooms are spacious and modern, view in the night is spectacular.. definitely worth visiting. Great value for money.

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Helpful?
Thank Cookie988
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear CookieCro 8 Much appreciated your positive review and comments with regard to your recent stay here with us , I am very pleased to know that you enjoyed your time with us. Please do visit us again in the near future, we would love to welcome you back again. Sincerely, Stefan Gaessler General Manager

A TripAdvisor Member
Level Contributor
5 reviews
3 hotel reviews
Reviewed 12 October 2016 via mobile

Wonderful afternoon tea,great value with a Groupon as includes a glass of bubbly! Sandwiches fresh and tasty and not too overloaded with butter which is a plus for me. Lovely sweet bites and great selection of flavours strawberry tart - best pastry ever, berry and chocolate cone yum,to die for lemon cheesecake but why oh why include Battenberg cake as...

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Helpful?
Thank A TripAdvisor Member
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Hyatt Guest Thank you for joining us for High tea, much appreciated your feed-back and additional comments which surely will help to further work on the selection and variety. Please do visit us again in the near future, it would be a pleasure to welcoming you back here with us at the Hyatt. Sincerely, Stefan Gaessler General Manager

Sydney, Australia
Reviewed 6 October 2016

Well i bookked the hotel purely on the striking design and coupled with the fact that its a hyatt, i thought "cant go wrong" it has a calm spacious atmosphere, massive, modern room! Axel at checkin was a gentleman, We had a minor hiccup but Florian and the hyatt team were exemplar in their response! it is my first hotel...

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Thank Bugrahan
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Bugrahan Thank you for staying with us as well as for your feed-back and review. i am delighted that you enjoyed your time with us, my apologies for inconvenience at the beginning, even more so I am glad our team was of immediate assistance . Looking forward to welcoming you back again soon, Sincererly, Stefan Gaessler General Manager

redwood city, United States
Reviewed 4 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Teresa J
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Beirut, Beyrouth, Lebanon
Reviewed 3 October 2016

Outside the city center, the hotel is convenient for fair visitors and people who have meetings around the area. The parking area is small but valet parking is provided. Check in is on the 18th floor, the pool on the 19th, and the rooms are on the higher floors. The rooms are amazing big with a desk and an amazing...

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Helpful?
Thank Shereen H
GM_Stefan_Gaessler, General Manager at Hyatt Capital Gate, responded to this review

Dear Shereen H Thank you for your review and complimenting words, I am delighted you enjoyed our hotel, the facilities and services provided. We would hope to welcome you back again soon, please do let us know if in the meantime we could be of any assistance. Sincerely, Stefan Gaessler General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
18 Degrees
18 Degrees
Cuisines: Mediterranean, European, Middle Eastern, Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety in Profiterole to delicate Eastern Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge or the sleek bar Privé, located next to the hotel’s four Salon meeting rooms.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 

Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: $131 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation and Hotels.com so you can book your Hyatt Capital Gate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#6 On the Beach Hotel in Abu Dhabi
#8 Family Hotel in Abu Dhabi
#8 Romantic Hotel in Abu Dhabi
#9 Business Hotel in Abu Dhabi
#12 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Capital Gate staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great stay.”
 of 5 bubbles llugaric, 22 Jan 2017 | Read review
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“best views on upper floor”
 of 5 bubbles Puyat_69, 5 Jan 2017 | Read review
“30+ floors for better view!”
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