I'd like to share our experience in kings gate hotel, This hotel is nice, good hospitality, comfortability is acceptable the only thing that I don't like is some furniture are old already over all it's nice
This Hotel has Old & ugly furniture, don't have fridge in the room, no tissue paper, one towel only in the bath, have no parking, i got fined by the MAWAQEF cause i parked in front of the hotel but the place was for area residences only, I asked the receptionist about the hotel parking when i arrived he told me we don't have parking and didn't tell me about the paid parking area for the hotel guests, very bad experience.
Good hospitality ,good hotel and food and room service i will inform my friend to came. especially responsible Mr Sayed nice and good person, give me smile every day and help me thank you Sayed for support
The bathe tub was so dirty with the bath mat full of hair. And the smell was so disgusting to begin with. We checked in and the room had no towels and toothbrushes of which i called them and requested but to my surprise the gentleman at the reception told me sorry the toothbrush kits are finished and we cant to any thing about it. He advised me to go and by one from the near by shops to the hotel. I had to go down and complain till they went to the shops and bought us toothbrushes and toothpaste. Cant book them again.
we have tried kings gate for the 2nd time.. yes 2nd time believing that it will be a better experience. but guess what it becomes more worst. dont waste your money in this hotel. taking your money is there 1st priority not taking care of the guest.
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