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An excellent service! For the past nine months I've had my evening meal several days a week at the Song Bird Café. During this period I've found the staff to be most courteous and conscientious, and above all they take joy and delight in their...More
Response from Johnson G, F&B Service Manager at Hilton Kuwait ResortResponded yesterday
Thank you for posting your feedback.
We are glad to learn your restaurant experience met your expectations.
We have shared your positive remarks with the team and rest assured we will continue to deliver excellent services throughout your visit.
Looking forward to welcome you back...More
Great hotel - good views of the beach and very comfortable room. Stayed for business and speaking at a conference in the hotel. I would always choose to stay if I have the choice.
Highly recommended - good hotel with excellent serviceMore
1 Thank Stephen W
Response from Florian G, Manager at Hilton Kuwait ResortResponded 26 March 2018
Thank you for your review and for choosing our hotel.
We are pleased to know you had an enjoyable stay and were satisfied with the hotel overall services and facilities.
Your positive remarks were noted and have been shared with the team.
We hope we...More
Having lived in Kuwait I have been going to the Hilton for over 12 years. Until recently, the Hotel was always well kept. However, on my recent stays, the Hotel seems to be not what it once was. Many of the Shops have closed or...More
Let’s be honest, as soon as you pull up to the hotel you can see it’s dated...and feels very isolated and empty.
Step inside, and it’s like travelling back 20 years...
Reception staff took ages (10-15mins) to check me in, despite my being the only...More
I spend a lot of time in this hotel. It is outside of Kuwait City which is good. when your work or reason for being in Kuwait is outside of Kuwait City (Kuwait City traffic is terrible). The Staff, in general, are very good at...More
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Response from ZiadTantawi, General Manager at Hilton Kuwait ResortResponded 6 days ago
Thank you for taking time to post a review about our resort.
We highly appreciate your comment about our teams’ effort to make your stay comfortable particularly housekeeping team.
Your feedback about rooms has been noted and shared with our Front Office Manager for future...More
Response from Maryhope P | Reviewed this property |
yes! Christmas was well celebrated at the Hilton Kuwait Resort. They even have christmas carols going on at the Song Bird cafe' from 6pm. You should check it out this year. And oh, dont miss out on New Year's eve. I spent it... More
yes! Christmas was well celebrated at the Hilton Kuwait Resort. They even have christmas carols going on at the Song Bird cafe' from 6pm. You should check it out this year. And oh, dont miss out on New Year's eve. I spent it there for the first time, it was a great experience (just dont compare it to the big Cities like New York, SIngapore, Hongkong, Dubai and the many others!)