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Sheraton Kuwait

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Sheraton Kuwait
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264 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Luxembourg City, Luxembourg
Reviewed 2 weeks ago via mobile

Staying for 3 nights on business with VIP delegation, rooms old, smelling smoking but very well maintained, very clean, organized. Staff is amazing very helpful with last minute requests. Restaurants very good (tried the Indian and Iranian). Very good surprised, I was expecting the worse and got the best. Yes it's a old hotel but with an excellent service and...

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Helpful?
Thank patriciasey
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

We really appreciate your nice comments, it's always great to know that our guests have enjoyed their stay at our hotel. We do look forward to welcome you again in the future! Kind Regards, Mazen Al Mhana Complex Director of Sales & Marketing

Reviewed 4 weeks ago via mobile

Nice place for business related activities, been there many times mostly for conferences and seminars. Interiors is brilliant, restaurants are good and spacious, business Lounges are great. Have always enjoyed this place :)

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Helpful?
Thank Saleem Ullah K
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Saleem, We appreciate your positive comments, and we are proud to know that you have enjoyed your stay at our hotel. We do look forward to welcome you back in the future! Kind Regards, Mazen Mhana Complex Director of Sales & Marketing

Reviewed 4 weeks ago via mobile

The hotel is located in the city so it is helpful for the business traveller like me to be close to my office. The style of the hotel and rooms are classic but elegant. The ambiance of the room is relaxing.

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Helpful?
Thank alnuami1980
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

We appreciate your positive comments, it's always great to know that our guests have enjoyed their stay at our hotel. We do look forward to welcome you back in the future! Kind Regards, Mazen Mhana Complex Director of Sales & Marketing

Dubai
Reviewed 30 October 2016 via mobile

I've been traveling to Kuwait on business for over 7 years and didn't realize this gem of a hotel. Located very close to the business district and walking distance to coffee shops and a luxury mall. The hotel interior I'd say quite opulent and my style, could be seen as dated but disagree. Service was on point and efficient and...

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Helpful?
Thank Ali C
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Mr. Ali, We appreciate you taking time to post such positive comments, it's always great to know that our guests have enjoyed their stay at our hotel. We do look forward to welcome you back in the future! Thank you & Kind Regards, Mazen Mhana Complex Director of Sales & Marketing

Reviewed 24 October 2016 via mobile

This hotel is completely outdated and taking advantage of its customers. My room included a VHS player, a boom box, a fax machine and a thermostat from the same area. The decor is quite hideous too, both in the room and specially in the Dining area where you'll find flying dolphins, gold plated everything, tropical chairs that belong in Hawaii...

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Helpful?
Thank Jay A
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, Thank you for your comments and we'll take it into consideration. We do look forward to welcome you back in the future! Kind Regards, Mazen Mhanna Director of Sales & Marketing

Reviewed 19 October 2016 via mobile

We had our tables reserved in advance and when we arrived there we were greeted inside and seated at our designated table. The staff were very courteous and welcoming. We were in for the dinner buffet. The items on the menu were limited but were fairly good. The kababs and tikka were little cold and dry, the sweets were excellent....

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Thank Abs9091
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, Thank you for your nice comments. We do look forward to welcome you back in the future! Kind Regards, Mazen Al-Mhana Director of Sales & Marketing

New Delhi, India
Reviewed 20 September 2016

A historical hostel in true sense as it witnessed the 1990-91 Gulf War and was damaged during it . You can see some of the photos of war-ravaged Sheraton near the elevator (I have included them in the photos section). It is one of the finest and among the most respected hostels in Kuwait City. Centrally located in the city,...

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Thank AnjaniKSahay
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, We appreciate you taking the time to post such positive comments - it’s always great to hear that our guests enjoy themselves during their travels. Thank you for your review, and we look forward to welcoming you back in the future! Kind Regards, Mazen Mhanna Director of Sales & Marketing

Dubai, United Arab Emirates
Reviewed 7 August 2016

This hotel is quite old - originally completed in the 1960s - but it was refurbished to its previous splendor in the 1990s. Well appointed with crystal chandeliers and marble everything else, the hotel offers a great retreat from the hot, dusty environs outside. There are two types of rooms: the standard Sheraton rooms (which you would expect) and the...

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Thank Eli G
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear Sir, We appreciate you taking the time to post such positive comments, it’s always great to hear that our guests enjoy themselves during their travels.. Thank you for your review, and we look forward to welcoming you back in the future! Thanks & Kind Regards, Mazen Mhanna Director of Sales & Marketing

Buren, The Netherlands
Reviewed 2 August 2016

Stayed in room 0206. Nothing special. Spacious with some room to sit, a decent bathroom with only a shower and some upscale amenities by Bvlgari. Turn down service ok. One day very early and the next day extreme late. Housekeeping could be a bit better. Not everything was refilled or replaced on a daily basis. The room needs a deep...

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5Thank Berichthier214
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Thank you for taking the time to review our hotel and for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. We do look forward to welcoming you back in the future. Thanks & Kind Regards,

Dubai, United Arab Emirates
Reviewed 28 May 2016

This hotel prides itself as one of the earliest five star hotels in the country. It is the number 1 hotel in Kuwait for wedding ceremonies, quality and variety of restaurants, and off-site catering. Every local familiar with hotels knows the Sheraton.

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Thank T A
SK-Management, Director of Sales at Sheraton Kuwait, responded to this review

Dear guest, It is truly a delight to read your review as guest satisfaction is very close to our heart. We are committed to providing the best service and are very pleased to know that your overall stay was excellent. We look forward to welcoming you back to Sheraton Kuwait on your next visit. Kind regards, Mazen Al-Mhana Director of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
Sheraton Kuwait has held court as Kuwait's most premier hotel, a landmark blending traditional and modern finishing in a elegant style offering 300 luxurious rooms and suites. The hotel features seven magnificent event spaces an inspiring outdoor pool and a well equipped health club. Guests can enjoy a broad range of dining choices that includes 5 restaurants namely Italian - Riccardo, Iranian - Shahrayar, Lebanese - Tarbouche, Indian - Bukhara, AlHambra International restaurant and the famous English Tea Lounge. ... more   less 

Additional Information about Sheraton Kuwait

Address: Fahd Al-Salem Street | P.O. Box: 5902 Safat, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Price Range: $431 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Kuwait 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Sheraton Kuwait Hotel And Towers
Sheraton Kuwait City Hotel
Kuwait City Sheraton
Sheraton Kuwait Kuwait City
Hotel Style:
#3 Business Hotel in Kuwait City
#12 Luxury Hotel in Kuwait City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kuwait staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Kuwait staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found the room facing the entrance quite good”
 of 5 bubbles AnjaniKSahay, 20 Sep 2016 | Read review
“Tower rooms are designed by St. Regis and are appointed accordingly”
 of 5 bubbles BigEGentle, 7 Aug 2016 | Read review
“excellent location in kuwait city, rooms are big”
 of 5 bubbles lorenmedia, 25 Apr 2016 | Read review
“12th floor street facing was very quiet (almost silent) other options are available,”
 of 5 bubbles Colum_62, 10 Feb 2016 | Read review
“Ask for a high level room facing the front of the hotel.”
 of 5 bubbles terrychienwahw2014, 22 May 2015 | Read review
5 of 5
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