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Four Points by Sheraton Kuwait

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354 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Reviewed 27 October 2015 via mobile

Miss reem, one of the front desk employee, we invited by open universty for the registration day, time is early morning and duties are just started, I just request internet connection from her, she start saying whats u r room#, i just say simply I'm guest, again she repeat same question, whats u r room#, i think she need an...

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Helpful?
Thank muhammad Bawjee... A
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this review

Dear muhammad Bawjee...A, We appreciate you taking the time to share your feedback and we sincerely apologize for the inconvenience you have encountered. Only guests in-house are able to access wi-fi, however, the Starbucks located in the lobby is available with their standard wi-fi service to help keep you connected. Thank you for your feedback and hope to welcome you...

Prague, Czech Republic
Reviewed 20 October 2015

Very good value, nice staff, beautiful rooms, good location, ideal for business trips, next time will stop there again. Good transfer to the airport, first time I met a car to the airport with a wifi access to internet! Cut and polished for business stays :D

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Helpful?
Thank Andrej_Furtsev
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this review

Dear Andrej_Furtsev, We are happy to know that you found your stay ideal and comfortable at Four Points by Sheraton Kuwait. We look forward to welcoming you back again on your next visit to the city and wish you safe travels. Kind regards, Mazen Al-Mhana Director of Sales & Marketing

Dubai, United Arab Emirates
Reviewed 20 October 2015

Having just returned from London, where hotel staff tend to be bored and gruff, it was a pleasure to be back in a place where every room night by every guest is valued. Greeting. I was met at the airport by a representative in uniform whose greeting was "Nice to meet you Mr Fuller." This was followed by the driver...

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Helpful?
Thank dmfreedom
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this review

Dear dmfreedom, It was a pleasure to have you stay with us and appreciate your compliments with regards to the service provided by our associates, which will be shared with the team. We ensure that all of our guests are made to feel welcome from the moment they arrive Kuwait. Four Points by Sheraton Kuwait is your home away from...

Dubai, United Arab Emirates
Reviewed 10 October 2015

I've stayed in this property a few times. I've never been disappointed. Although the hotel is a bit pricey for my liking, I high recommend it. Rooms are very spacious and they have two lovely restaurants on the 2nd floor. Staff always recognizes my SPG Gold Status. They have a Starbucks in the lobby which satisfies by morning coffee needs!...

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Helpful?
Thank Faizan C
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this review

Dear Faizan C, It is a pleasure to welcome all of our SPG Gold members to Four Points by Sheraton Kuwait and value your loyalty. We do appreciate your compliments with regards to our facilities and the helpful room tip about the amazing views from the higher floors. We look forward to seeing you soon in Kuwait during your next...

Chicago, Illinois
Reviewed 10 October 2015

This hotel was very nice and comfortable. I had a corner room with side and front windows that overlooked the water (in the distance). The room was spacious and clean, and I would definitely come again. The service was wonderful.

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Helpful?
Thank Hana G
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this review

Dear Hana G., We appreciate you taking the time to share your recent experience at Four Points by Sheraton Kuwait and sharing the room tip of our corner rooms. We look forward to welcoming you back soon. Kind regards, Mazen Al-Mhana Director of Sales & Marketing

Venice, Italy
Reviewed 7 October 2015

The hotel is very comfortable, the staff helpful, I was checked in by Mr Hussein,an Egyptian who, beside being very professional and helpful as the whole staff, is speaking Italian quite fluently and this made me feel at home!

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2Thank VENICE1954
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this review

Ciao VENICE1954, We are happy to know that you found your stay comfortable and felt right at home at Four Points by Sheraton Kuwait. We appreciate your kind words about our staff where we have over 40 nationalities to provide you the best service. We look forward to welcoming you back soon. Grazie, Mazen Al-Mhana Director of Sales & Marketing

London
Reviewed 6 October 2015

Sexism exists everyday. However, there is really no place for it in the hospitality industry. While the properties itself was OK, the attitude of the property manager Mounir left much to be desired. As I was checking-in, he appeared around the lobby, and insisted on making crude remarks about my body. In all my life, I have never had to...

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5Thank SM1980
SK-Management, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear SM1980, Thank you for the review. However, we are very surprised to read your comments. Maybe you are mistaken and referring to another hotel. We have no memories of such incident with any of our guests at all and it does not exist in our business ethics. Would appreciate if you can confirm your supposed stay with us by...

Ottawa, Canada
Reviewed 4 October 2015

Have now been here several times for business trips. Lots of plusses: Top notch service, well-equipped rooms. Pretty spectacular indoor pool on top floor. Good internet. Starbucks in lobby is appreciated. Very tasty and varied breakfast. As with most Kuwait hotels of this calibre, free transport to/from airport. What's not to like? Well, the 2 restaurants (a international/local one and...

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Helpful?
Thank Montrealais
SK-Management, Director of Sales at Four Points by Sheraton Kuwait, responded to this review

Dear Montrealais, It is always a pleasure to have you stay with us and appreciate your continued patronage. We are happy to know that you are enjoying the service provided by staff and our facilities such as the panoramic indoor swimming pool and varied breakfast choices. We invite you to continue your culinary adventure next door with our other 5...

New Delhi
Reviewed 6 September 2015

I stayed at this hotel for a day stay during my short visit to Kuwait. The check-in was a breeze, the staff was very helpful and friendly. I was put in in a nice suite like room, with excellent views of the sea side. The room was modern, fresh and clean and very well equipped. Though the hotel was very...

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1Thank TheGlobalIndian
SK-Management, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear TheGlobalIndian, Thank you for your recent review posted on TripAdvisor.com. We are happy to know that you enjoyed your stay and truly appreciate your recommendation. For your next visit, I would highly recommend to visit the panoramic pool on the 42nd floor for the best views of the city. We look forward to welcoming you once again at Four...

Haymarket, VA
Reviewed 1 September 2015

The moment we arrived we were greeted with a nice cold towel and fresh cold juice drinks. The staff is very friendly and always tending to your needs. Starbucks in the lobby area and free wi-fi. Very nice hotel.

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Helpful?
Thank MFTFamily
SK-Management, General Manager at Four Points by Sheraton Kuwait, responded to this review

Dear MFTFamily, Thank you for your recent review posted on Trip Advisor.com. We are always delighted to hear back from our guests and how you enjoyed your last visit with us. We appreciate you sharing your comments regarding our friendly staff and look forward to welcoming you back to Four Points by Sheraton Kuwait. Best regards, Mounir Amer

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Kuwait is located in the heart of Kuwait offering high standards of service and comfort. The hotel features 160 beautifully presented guest rooms. Settle down to a delicious meal at Asseef Restaurant or kick back with friends at the Lobby Cafe. If you are charged up for a workout, try out our Fitness Center. Whether you come to stay for a meeting or for fun, we make it easy for you. ... more   less 

Additional Information about Four Points by Sheraton Kuwait

Address: Fahd Al Salem Street | Safat 13058, Kuwait City 13060, Kuwait
Region: Kuwait > Kuwait City
Price Range: $400 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Kuwait 4*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood EMEA, Expedia and Travelocity so you can book your Four Points by Sheraton Kuwait reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Kuwait
Four Points By Sheraton Kuwait Hotel Kuwait City
Four Points Kuwait City
Sheraton Safat
Four Points Safat
Sheraton Kuwait City
Kuwait City Sheraton
Kuwait City Four Points
Four Points By Sheraton Kuwait Kuwait City
Hotel Style:
#4 Business Hotel in Kuwait City
#6 Luxury Hotel in Kuwait City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Kuwait staff and other travellers.
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los angeles

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Questions? Get answers from Four Points by Sheraton Kuwait staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“business center”
 of 5 bubbles 679hanyb, 22 Dec 2016 | Read review
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 of 5 bubbles Belgardwolf, 22 Dec 2016 | Read review
“I had a high room to avoid being woken by the call to prayer at 4.30 am”
 of 5 bubbles 623MichaelP, 29 Nov 2016 | Read review
“this hotel well trained staff to serve it customer”
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 of 5 bubbles H1453FVadams, 6 Nov 2016 | Read review
“All the rooms seem very comfortable and clean”
 of 5 bubbles Panthera2013, 12 Sep 2016 | Read review
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