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The Ritz-Carlton, Riyadh

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The Ritz-Carlton, Riyadh
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406 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 3 days ago NEW

Very clean and staff are exceptional. The hotel strives to make a positive impact on your stay and they try very hard to welcome you. The hotel needs to have a bit more variety of restaurants and entertainment. The quality of the residences and rooms are great and the overall appearance is superb.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank nabila564
Center Harbor, New Hampshire
Reviewed 3 days ago NEW

We enjoyed a nice cappucino and light snack here at the Chorisia Lounge in the spacious lentrance of the hotel lobby. The lounge is named for the Chorisia tree planted in the courtyard which is a 400 year-old tree presented as a gift to the Kingdom from Lebanon. The grounds and architecture of this hotel are spectacular and are worth...

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Helpful?
Thank Troy B
Riyadh, Saudi Arabia
Reviewed 3 days ago NEW

Excellent in everything, extremely professional staff and world class level of hospitality. They treat you in a royal manner. I'd recommend it for everybody who cares about the value and unforgotten experience.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank ahmeddre
jedda
Reviewed 1 week ago NEW

stay at the ritz carlton in riyad and regret not staying there before,you were never surrounded with so much hospitality before. everything around is five stars,but the front desk staff make it seven plus.

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Thank lmutabakani
Dammam
Reviewed 1 week ago

Luxurious and elegant, spacious rooms , comfortable sleeping beds. friendly staff. Nice restaurants with diversity of food. Location is no an advantage. No attraction around within a walking distance.

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Thank Fahad I
Reviewed 1 week ago via mobile

Wonderful room although bit pricey. If you go there for sure you only go for club room. Staff welcome is so great. Highly appreciate the great help of the club lounge in arranging all what I needed during my stay.

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Helpful?
Thank Gasem A
Dhahran, Saudi Arabia
Reviewed 2 weeks ago

The Ritz is superb as usual. In Riyadh, the Ritz makes you live as a King. The funny thing is that all business partners run to meet me in the Ritz. Its an opportunity to enjoy being in the Ritz. One guy brought his wife as she wanted to see the lobby!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Jamal_AlAkkad
Riyadh, Saudi Arabia
Reviewed 2 weeks ago

We checked in on Dec 30 to celebrate my husband's birthday. We chose the Ritz-Carlton knowing that it would be a one-of-a-kind experience. My expectations were through the roof since we are talking about a well-renowned hotel boasting of "legendary service, inspiring surroundings and a variety of entertainment and amenities will create the kind of stay you will never forget"....

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Thank mariaricheller
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mrs. Mariarichelle Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number...

Riyadh, Saudi Arabia
Reviewed 2 weeks ago

Room Reservation - Ricky was very supportive assisting me for our wedding anniversary celebration at Ritz Carlton. The roses, the cake and the ambience was excellent. My wife was so happy. Check-in - Sattam Bin Saidan was very accommodating. My family was so happy that the room was upgraded to Royal Suite. It was quite a surprise. Housekeeping - Glenn...

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Helpful?
Thank reginaldh2017
Khobar
Reviewed 2 weeks ago

Unprofessional untrained staff with guest experience training reserved for hostels at best. The lobby is majestic and well kept, but the rooms are dated and quite lacing. Never staying at this place ever again.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank zohaira2017
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number +966...

331 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Ritz-Carlton, Riyadh

Address: AlHada Area | Mekkah Road, Riyadh 11493, Saudi Arabia (Formerly The Ritz Carlton Riyadh)
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: $367 - $878 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Riyadh 5*
Number of rooms: 493
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Riyadh
#1 Spa Hotel in Riyadh
#3 Business Hotel in Riyadh
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Riyadh staff and other travellers.
2 questions
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Questions? Get answers from The Ritz-Carlton, Riyadh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room that has a view to the main entrance of the hotel. Great landscape view”
 of 5 bubbles Samer07, 25 Oct 2016 | Read review
“ask for a high floor room with view”
 of 5 bubbles alhuwaydi, 18 Oct 2016 | Read review
“A higher room for the view”
 of 5 bubbles Madcatuk, 10 Aug 2016 | Read review
“All rooms are nice”
 of 5 bubbles DrMajdi, 30 Jul 2016 | Read review
“If you want Luxury in Riyadh, stay here!”
 of 5 bubbles khalidmansour11, 30 Jul 2016 | Read review
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