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Jabal Omar Marriott Hotel, Makkah

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Traveller (193)
Room & Suite (69)
Dining (42)
Overview
Hotel website
Umm Al Qura, Ash Shubaikah, Mecca 21955 Um Al Quraa Street, Mecca 21955 Saudi Arabia See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
5 Star accommodation
Additional information
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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155 results
Traveller rating
88
44
15
4
4
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LanguageEnglish
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88
44
15
4
4
Show reviews that mention
All reviews shuttle service islam shaheen spice market restaurant front line always on time shuttle bus takes minutes lovely hotel uphill walk gold member hotel lobby is huge variety a great stay haram view special thanks to mr at peak times visited this hotel
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1 - 5 of 155 reviews
Reviewed 2 weeks ago

Marriots was in close proximity to the Haram. The staff was very helpful and would go out of their way to fulfill my requests. The restaurant food was superb and the deserts were more so. The staff at the restaurant were exceptional - always smiling...More

Thank Mirza M
Reviewed 11 September 2018

I'm frustrated with both MARRIOTT MAKKAH and BOOKING.COM. they cancelled my booking without a valid reason. i was asked to verify my visa twice and received a confirmation from both my bank and as well as from Marriott. and again i got an email asking...More

Thank Mohamed H
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 11 September 2018

Dear Mr. Farid, Greetings from Jabal Omar Marriott Makkah. Thank you so much for providing us with your valuable feedback. We are very disappointed to know that you face challenge in your booking, and not meeting your expectations. We hereby to confirm that we are...More

Reviewed 13 August 2018 via mobile

Absolutely disgusting behaviour by Marriott Makkah. I booked a room through booking.com and reserved a room for 8nights. Thereafter I received an email stating my reservation was cancelled due to invalid credit card. However after double checking with American Express I was assured my credit...More

6  Thank US A
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 11 September 2018

Dear USA, Greetings from Jabal Omar Marriott Makkah. Thank you so much for providing us with your valuable feedback. We are very disappointed to know that you face challenge in your booking, and not meeting your expectations. We hereby to confirm that we are following...More

Reviewed 13 August 2018 via mobile

It is disappointing to see such a reputable hotel cancel a my booking with out reason or time to resolve the matter. I was asked to pay for this now even though it states pay at the property. I asked why they said it's high...More

1  Thank brisbane b
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 19 August 2018

Dear brisbane b, Greetings from Jabal Omar Marriott Makkah. Thank you so much for providing us with your valuable feedback. We are very disappointed to know that you face challenge in your booking, and not meeting your expectations. We hereby to confirm that we are...More

Reviewed 21 July 2018 via mobile

It is quite nearby haram but to reach there you need to cover sloppy road which might cause problem to elderly but hotel provides shuttle service. Reception staff is little bit arrogant other it was a pleasant stayMore

2  Thank Safvan S
Response from Makkah M, General Manager at Jabal Omar Marriott Hotel, MakkahResponded 22 July 2018

Dear Mr. Safvan, Thank you for taking time to write a constructive feedback of your stays at your second home Jabal Omar Marriott Makkah, we will pass you message regarding the reception staff to take corrective action immediately, We're looking forward to welcome you at...More

View more reviews
About
Description
Conveniently located in the heart of the holy city of Makkah, within Jabal Omar complex development, Jabal Omar Marriott Hotel is few minute’s walk ( 500 steps ) close to Haram, Kaaba. Although the hotel is steps More away from Haram, free shuttle service is offer to elderly and special needs guests. The hotel is also close to many of Makkah's prestigious Holy sites. This five-star hotel in Makkah, Saudi Arabia offers 426 contemporary, spacious guest rooms including 52 suites, an opulent and inviting lobby and reception area. Our hotel features two restaurants Spice Market & Olive both offering views of the city and the Holy Haram in addition to Atrium Café serves pastries and soft drinks. These versatile dining venues offer a creative and extensive array of international and local specialties. Fully equipped business center with secretarial service, 5 medium size meeting rooms with a large pre-function area are available. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
426
Price range
USD 93 - USD 207 (Based on Average Rates for a Standard Room)
Formerly known as
Makkah Marriott Hotel
Also Known As
Jabal Omar Marriott Hotel, Makkah Mecca
Location
Saudi Arabia > Makkah Province > Mecca
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
426
Price range
USD 93 - USD 207 (Based on Average Rates for a Standard Room)
Formerly known as
Makkah Marriott Hotel
Also Known As
Jabal Omar Marriott Hotel, Makkah Mecca
Location
Saudi Arabia > Makkah Province > Mecca
Photos
Traveller (193)
Room & Suite (69)
Dining (42)
Business Centre & Event Rooms (4)
Nearby
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Questions & Answers
Ask a question
JSSK5
3 September 2018|
AnswerShow all 2 answers
Response from Makkah M | Property representative |
Yes , Available connected with the haram audio, and there is specific area for ladies as well.
0
Votes
JSSK5
29 August 2018|
AnswerShow all 3 answers
Response from Mohammad A | Reviewed this property |
It is the same pick up/ drop point from the hotel to the Haram The entire travel including short distance of waking is about 7 minutes total based on me 70 years old man Hope this helps
1
Vote
TravelFunUnLtd
12 February 2018|
AnswerShow all 2 answers
Response from Makkah M | Property representative |
Thanks, as mention in below responses, all are correct, it just in front of Dar Al Tawahed next road.
0
Votes
Room Tips
"Ask for a room with amazing view of the Masjid Al Haram"
547mirzam
2 weeks ago
Read review
"Upper rooms are better"
383adela
9 Jul. 2018
Read review
"Contact hotel in advance if you have any preference of rooms."
AishaBdr
4 Mar. 2018
Read review
"Haram views ar worthy"
drhodsh
12 Jan. 2018
Read review
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